OngoingAI

Yotpo usage & market intelligence

OngoingAI has observed Yotpo on 5,622 ecommerce stores across 6 platforms.

Compare Yotpo alternatives

Stores observed

5,622

Ecommerce stores where OngoingAI has observed it

Shopify adoption

92%

5,196 Shopify stores

Shopify rating

4.8 ★

4,634 reviews

Last checked Sep 5, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing 3 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days3633+35,602
Last 90 days3633+35,602

Newly observed counts first appearances of Yotpo in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.83average· 4,417 reviews analyzed· 4,352 with written feedback
93% 5★4% ≤3★

56% of attributable reviewers are United States merchants. 39% had used the app for a year or more when they reviewed.

The developer replies to 32% of reviews overall and 58% of critical ones.

Recent reviewers rate Yotpo 4.65, below its 4.83 lifetime average.

Rating · last 90d

4.65

Recent direction

Replies to reviews

32%

Developer response rate

Replies to critical

58%

On 3★ and below

Long-term reviewers

39%

Using 1yr+ at review

Top merchant markets

United States 56%United Kingdom 9%Australia 9%Canada 6%Japan 2%

Tenure when reviewed

under a day 8%days 21%months 33%a year or more 39%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Yotpo adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Yotpo
5,622stores
Shopify5,196 stores · 92%
92%
BigCommerce216 stores · 4%
4%
Magento (Adobe Commerce)159 stores · 3%
3%
WooCommerce60 stores · 1%
1%
PrestaShop8 stores · 0%
0%
Notable stores using Yotpo: Product Reviews App
Observed installs, highest-ranked first
StoreTraffic rankCohort
#941Top 1K
#2,220Top 10K
#3,680Top 10K
#4,350Top 10K
#6,425Top 10K
#14,390Top 25K
#17,911Top 25K
#20,895Top 25K
#21,200Top 25K
#21,846Top 25K

Showing 10 of 5,622 stores we track running Yotpo.

Get the full list
Pricing
Free plan available
FreeFree
  • Up to 50 Monthly Orders
  • Automatic Review Requests
  • Email Templates Library
  • Sentiment and Profanity Check
  • Display Reviews On-Site
Starter$15/month

or $144/year and save 20%

  • Pricing changes based on order volume
  • Collect Photos/Video
  • Google Rich Snippets
  • Google Shopping Ads
  • Reviews Carousel
Pro$119/month

or $1,068/year and save 25%

  • Pricing changes based on order volume
  • Google Seller Rating
  • Custom Questions
  • AI Reviews Summary
  • Smart Sorting
What does Yotpo do?

Easily collect and display product reviews (photos and videos) and ratings to showcase social proof, build trust, and boost sales.

  • Collect product & site reviews on auto-pilot with email templates.
  • Display eye-catching reviews and use Smart Filters to build trust
  • Stand out in search with Google Seller Ratings and Google Shoppable Ads
  • Add beautiful, customizable review widgets (carousels, AI summaries, & more)
  • Easily sync reviews to and from other platforms (TikTok, Walmart, & more)

Features

Product reviewsPhoto reviewsVideo reviewsStar ratingsBadgesCarouselsMedia galleriesGrid layoutAll reviews pageReview highlightsReview summariesFilteringRich snippetsEmail requestsSocial media UGCPromotionsReferralsImport and exportReview migrationReview syndicationAutomationsSEOLazy loadingPage indexingMeta tagsSchemasAI generationSpeed optimizationReportingInsights and tipsAnalyticsCompetitor analysisConversion tracking
Review history
Daily review count on the Shopify App Store
4,634+239 · 26d~9.2/day· Rating steady at 4.8
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews#34 on Aug 14 → #31 on Sep 5 · 23 observed days#313
  • SEO#36 on Aug 14 → #38 on Sep 5 · 23 observed days#382

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Product reviews on the App Store
Rank by reviews
#3 of 407
Review percentile
100th
Rating percentile
71th
On the App Store
14.8 yrs
Commonly used with
Share of Yotpo: Product Reviews App stores that also run each app
Klaviyo3,464 stores
62%
Microsoft Clarity1,516 stores
27%
Gorgias1,113 stores
20%
Triple Whale811 stores
14%
Rebuy625 stores
11%
11%
Competitors
Alternatives buyers weigh against Yotpo: Product Reviews App
Works with
Integrations listed for Yotpo: Product Reviews App
CheckoutCustomer accountsShopify FlowShopify AdminFacebookGoogleInstagramKlaviyopagefly

Frequently asked questions

Easily collect and display product reviews (photos and videos) and ratings to showcase social proof, build trust, and boost sales. It's a product reviews tool for ecommerce stores.