OngoingAI

Usage & market intelligence

Observed on 10,153 ecommerce stores.

Across 321,427 tracked stores, adoption rose from 1.3% to 1.6% over a 30-day comparison.

Stores observed
10,153
Ecommerce stores where OngoingAI has observed it
Shopify adoption
92%
9,367 Shopify stores
Shopify rating
4.8 ★
4,625 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 6 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days10268▲ +345,611
Last 90 days125119▲ +610,120

Newly observed counts first appearances of Yotpo in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.83average· 4,420 reviews analyzed· 4,355 with written feedback
93% 5★4% ≤3★

56% of attributable reviewers are United States merchants. 39% had used the app for a year or more when they reviewed.

The developer replies to 32% of reviews overall and 58% of critical ones.

Recent reviewers rate Yotpo 4.56, below its 4.83 lifetime average.

Rating · last 90d
4.56
Recent direction
Replies to reviews
32%
Developer response rate
Replies to critical
58%
On 3★ and below
Long-term reviewers
39%
Using 1yr+ at review
Top merchant markets
United States 56%United Kingdom 9%Australia 9%Canada 6%Japan 2%
Tenure when reviewed
under a day 8%days 21%months 33%a year or more 39%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Yotpo adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Yotpo
Shopify
x
BigCommerce
x
Magento (Adobe Commerce)
x
WooCommerce
x
PrestaShop
x
Lightspeed eCom
x
Notable stores using Yotpo: Product Reviews App
Observed installs, highest-ranked first
StoreTraffic rankCohort
#3,680Top 10K
#4,350Top 10K
#6,425Top 10K
#6,775Top 10K
#6,854Top 10K
#8,597Top 10K
#14,390Top 25K
#15,019Top 25K
#15,961Top 25K
#17,911Top 25K

Showing 10 of 10,153 stores we track running Yotpo.

Get the full list
Pricing
Free plan available
Free
Free
  • • Up to 50 Monthly Orders
  • • Automatic Review Requests
  • • Email Templates Library
  • • Sentiment and Profanity Check
  • • Display Reviews On-Site
Starter
$15/month
or $144/year and save 20%
  • • Pricing changes based on order volume
  • • Collect Photos/Video
  • • Google Rich Snippets
  • • Google Shopping Ads
  • • Reviews Carousel
Pro
$119/month
or $1,068/year and save 25%
  • • Pricing changes based on order volume
  • • Google Seller Rating
  • • Custom Questions
  • • AI Reviews Summary
  • • Smart Sorting
What does Yotpo do?

Easily collect and display product reviews (photos and videos) and ratings to showcase social proof, build trust, and boost sales.

  • Collect product & site reviews on auto-pilot with email templates.
  • Display eye-catching reviews and use Smart Filters to build trust
  • Stand out in search with Google Seller Ratings and Google Shoppable Ads
  • Add beautiful, customizable review widgets (carousels, AI summaries, & more)
  • Easily sync reviews to and from other platforms (TikTok, Walmart, & more)

Features

Product reviewsPhoto reviewsVideo reviewsStar ratingsBadgesCarouselsMedia galleriesGrid layoutAll reviews pageReview highlightsReview summariesFilteringRich snippetsEmail requestsSocial media UGCPromotionsReferralsImport and exportReview migrationReview syndicationAutomationsSEOLazy loadingPage indexingMeta tagsSchemasAI generationSpeed optimizationReportingInsights and tipsAnalyticsCompetitor analysisConversion tracking
Review history
Daily review count on the Shopify App Store
4,625+233 · 30d~7.8/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews
    #41▼7
  • SEO
    #63▼24

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Product reviews on the App Store
Rank by reviews
#3 of 420
Review percentile
100th
Rating percentile
70th
On the App Store
14.9 yrs
Commonly used with
Share of Yotpo: Product Reviews App stores that also run each app
Klaviyo
x
Yotpo Loyalty & Referrals
x
Microsoft Clarity
x
Instafeed (Mintt Studio)
x
Shopify Inbox
x
Gorgias
x
Mailchimp
x
Google Ads
x
Competitors
Alternatives buyers weigh against Yotpo: Product Reviews App
Works with
Integrations listed for Yotpo: Product Reviews App
CheckoutCustomer accountsShopify FlowShopify AdminFacebookGoogleInstagramKlaviyopagefly

Frequently asked questions

Easily collect and display product reviews (photos and videos) and ratings to showcase social proof, build trust, and boost sales. It's a product reviews tool for ecommerce stores.