OngoingAI

Usage & market intelligence

Observed on 2,047 ecommerce stores.

Across 321,427 tracked stores, adoption rose from 0.3% to 0.4% over a 30-day comparison.

Stores observed
2,047
Ecommerce stores where OngoingAI has observed it
Shopify adoption
80%
1,631 Shopify stores
Shopify rating
4.7 ★
763 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Declining — 69 more confirmed removals than installs over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days3424▲ +10744
Last 90 days43112▼ -691,885

Newly observed counts first appearances of REVIEWS.io Product Reviews App in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.76average· 708 reviews analyzed· 694 with written feedback
92% 5★6% ≤3★

37% of attributable reviewers are United Kingdom merchants. 27% had used the app for a year or more when they reviewed.

The developer replies to 22% of reviews overall and 56% of critical ones.

Recent reviewers rate REVIEWS.io Product Reviews App 4.53, below its 4.76 lifetime average.

Rating · last 90d
4.53
Recent direction
Replies to reviews
22%
Developer response rate
Replies to critical
56%
On 3★ and below
Long-term reviewers
27%
Using 1yr+ at review
Top merchant markets
United Kingdom 37%Germany 22%United States 17%Australia 10%Austria 2%
Tenure when reviewed
under a day 5%days 26%months 43%a year or more 27%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

REVIEWS.io Product Reviews App adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed REVIEWS.io Product Reviews App
Shopify
x
WooCommerce
x
Magento (Adobe Commerce)
x
BigCommerce
x
Shopware
x
SHOPLINE
x
Notable stores using REVIEWS.io Product Reviews App
Observed installs, highest-ranked first
StoreTraffic rankCohort
#15,682Top 25K
#16,174Top 25K
#32,669Top 50K
#42,584Top 50K
#49,365Top 50K
#50,245Top 100K
#58,153Top 100K
#60,337Top 100K
#62,300Top 100K
#65,723Top 100K

Showing 10 of 2,047 stores we track running REVIEWS.io Product Reviews App.

Get the full list
Pricing
Free plan available
FREE
Free
  • • 25 Monthly Review Invites
  • • Product Reviews and Company Reviews
  • • Automated Review Requests
  • • Customizable Display Widgets (Basic)
  • • Klaviyo Integration
LAUNCH
$19/month
14-day free trial
  • • 50 Monthly Review Invites
  • • Review Booster (Email Past Customers)
  • • Google Seller Ratings (Google Shopping)
  • • Google Rich Snippets
  • • UGC Manager
LAUNCH PLUS
$45/month
14-day free trial
  • • 500 monthly Review Invites
  • • Collect Attributes
  • • Product Grouping
  • • Surveys (Including Post-Purchase & NPS)
  • • AI Review Summary
What does REVIEWS.io Product Reviews App do?

Upgrade your Shopify experience with Reviews.io. Trusted product reviews app to elevate customer engagement and build brand credibility.

  • Turn reviews & UGC into sales with 15+ high-converting widgets
  • Drive traffic & sales with Google Reviews, star ratings & AI-powered insights
  • Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more
  • Excellent support with hands-on help and growth guidance
  • Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsVotingBadgesCarouselsMedia galleriesGrid layoutAll reviews pageTop reviewsReview highlightsReview summariesQ&AProduct groupingFilteringRich snippetsEmail requestsSMS requestsSocial media UGCPop-upsFormsSurveysPromotionsImport and exportReview migrationReview syndicationAutomationsCustom requestsSEOALT textSitemapsPage indexingMeta tagsSchemasScriptsRobots.txtLocal SEOMobile responsive
Review history
Daily review count on the Shopify App Store
763+63 · 30d~2.1/day· Rating steady at 4.7★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews
    #23▲15
  • SEO
    #24▲23

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Product reviews on the App Store
Rank by reviews
#14 of 420
Review percentile
97th
Rating percentile
66th
On the App Store
12.1 yrs
Commonly used with
Share of REVIEWS.io Product Reviews App stores that also run each app
Klaviyo
x
Microsoft Clarity
x
Pandectes GDPR
x
Gorgias
x
Instafeed (Mintt Studio)
x
Hotjar
x
Google Ads
x
Triple Whale
x
Competitors
Alternatives buyers weigh against REVIEWS.io Product Reviews App
Compare REVIEWS.io Product Reviews App head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
Works with
Integrations listed for REVIEWS.io Product Reviews App
CheckoutShopify FlowAttentiveGoogleGorgiasKlaviyoShop appTikTok Shop
Apps similar to REVIEWS.io Product Reviews App
The App Store's own "more apps like this" for REVIEWS.io Product Reviews App

Frequently asked questions

Upgrade your Shopify experience with Reviews.io. Trusted product reviews app to elevate customer engagement and build brand credibility. It's a product reviews tool for ecommerce stores.