Shopify app comparison · updated Sep 16, 2026
Okendo vs REVIEWS.io
Compare Okendo and REVIEWS.io for Shopify product reviews using current ratings, review activity, pricing, features, and OngoingAI-observed adoption.
Okendo
Okendo: Reviews & Loyalty
Grow faster with AI-enabled community marketing apps from Okendo.
- Rating
- 4.80
- Reviews
- 1,423
- Review growth · 30d
- +106 · +8.0%
- Pricing
- Free plan available
- Years on Shopify
- 8
- Stores observed
- 2,784
Reviews.io
REVIEWS.io Product Reviews App
Collect product & company reviews, photo reviews & UGC, powered by AI analytics.
- Rating
- 4.70
- Reviews
- 761
- Review growth · 30d
- +60 · +8.6%
- Pricing
- Free plan available
- Years on Shopify
- 12
- Stores observed
- 1,855
Our read
Okendo has the stronger observed market footprint in OngoingAI's data — it appears on 1.5× more tracked stores and carries 1.9× the App Store review depth. Ratings and recent review growth are closer.
- Rating
- Okendo leads slightly4.8 vs 4.7
- Review growth
- REVIEWS.io faster+8.6% vs +8.0%
- Review depth
- Okendo1.9× more reviews
- Observed adoption
- Okendo1.5× more tracked stores
Review trajectory
How each app's Shopify reviews are moving.
Daily App Store review counts since we began tracking — who's gaining reviews fastest, who holds the larger base, and how the race is developing.
Okendo leads total reviews and is adding them fastest over the tracked window.
Reviews each app has gained since the start of this tracking window. · Tracking window · Aug 18 – Sep 16, 2026
Head-to-head
The signals, side by side.
Each row reads straight from the live App Store listing and OngoingAI’s census. The Difference column states the gap — not a buyer recommendation.
| Dimension | Okendo | REVIEWS.io | Difference |
|---|---|---|---|
| Rating | 4.80 | 4.70 | Okendo +0.10 |
| Reviews | 1,423 | 761 | Okendo 1.9× |
| Review growth · 30d | +106 · +8.0% | +60 · +8.6% | REVIEWS.io faster |
| Listed pricing | Free plan available | Free plan available | Not directly comparable |
| Years on Shopify | 8 | 12 | REVIEWS.io +4y |
| Stores observed | 2,784 | 1,855 | Okendo leads |
Review corpus
What merchants actually report.
Okendo
4.89 avg · 1,334 reviews
REVIEWS.io
4.76 avg · 707 reviews
| Signal | Okendo | REVIEWS.io | Difference |
|---|---|---|---|
| 5-star share | 96% | 92% | Okendo leads |
| Rating · last 90 days | 4.62 | 4.55 | Okendo leads |
| Replies to reviews | 0% | 22% | REVIEWS.io leads |
| Replies to critical (≤3★) | 6% | 56% | REVIEWS.io leads |
| Long-term reviewers (1yr+) | 38% | 27% | Okendo leads |
| Top market | United States 57% | United Kingdom 37% | — |
| Reviews analyzed | 1,334 | 707 | — |
Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.
Which fits your requirements?
Choose by what you actually need.
Choose Okendo if…
- You need tabs or sidebars
- You need referrals
- You need loyalty and rewards
- A higher App Store rating is a priority
Choose REVIEWS.io if…
- You need social media ugc
- You need pop-ups
- You need seo
- Recent review-growth signals matter to you
Tied to observable requirements only — listed capabilities, ratings, review growth, adoption and price. It doesn’t assert usability or support quality.
Feature differences
What Okendo and REVIEWS.io each do that the other doesn’t.
They cover largely the same ground — 70% of listed capabilities overlap. The decision material is the rest: what each lists that the other doesn’t.
Okendo only
12
- Tabs or sidebars
- Referrals
- Loyalty and rewards
- Reward programs
- VIP tiers
- Points
- Discounts
- Coupons
- Gifts
- Cash back
- Store credit
- POS rewards
REVIEWS.io only
12
- Social media UGC
- Pop-ups
- SEO
- ALT text
- Sitemaps
- Page indexing
- Meta tags
- Schemas
- Scripts
- Robots.txt
- Local SEO
- Mobile responsive
28 shared capabilities
- Product reviews
- Testimonials
- Photo reviews
- Video reviews
- Star ratings
- Voting
- Badges
- Carousels
- Media galleries
- Grid layout
- All reviews page
- Top reviews
- Review highlights
- Review summaries
- Q&A
- Product grouping
- Filtering
- Rich snippets
- Email requests
- SMS requests
- Forms
- Surveys
- Promotions
- Import and export
- Review migration
- Review syndication
- Automations
- Custom requests
Observed adoption
Who actually runs each, on real stores.
The stores OngoingAI’s weekly census observes running each app, and the platform each skews toward — observed presence, not vendor-reported install totals.
Okendo
2,784
stores observed
Skews Shopify · 100%
REVIEWS.io
1,855
stores observed
Skews Shopify · 79%
Scope
What this comparison measures.
What it measures
Shopify App Store ratings and review counts, rating distribution, developer reply rates, reviewer tenure and geography, listed pricing and capabilities, category data, and OngoingAI-observed storefront adoption for Okendo and REVIEWS.io.
What it doesn’t
Hands-on usability, customer-support quality, deliverability, merchant sentiment from review text, or revenue impact. We draw a sharp line around what we can observe.
Methodology
Where the numbers come from.
Ratings, review counts, pricing, and categories come from the live Shopify App Store listing, refreshed daily. Review growth compares the observed snapshots across the trailing 30-day window. “Stores observed” and the platform split come from OngoingAI’s weekly storefront census — the real stores running each app, not the listing’s claimed totals. Comparison generated Sep 16, 2026.
See who’s switching — as it happens.
Track app adoption on live ecommerce stores. Find merchants running Okendo or REVIEWS.io, follow stack changes, and see when a store installs, removes, or replaces an app.