OngoingAI

Usage & market intelligence

Observed on 3,091 ecommerce stores.

Across 12,283 tracked stores, adoption rose from 0.8% to 0.9% over a 30-day comparison.

View storesWatch for changes
Stores observed
3,091
Ecommerce stores where OngoingAI has observed it
Shopify adoption
100%
3,091 Shopify stores
Shopify rating
4.8 ★
1,426 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 20 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days3113▲ +181,125
Last 90 days4222▲ +202,946

Newly observed counts first appearances of Okendo in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.89average· 1,339 reviews analyzed· 1,313 with written feedback
96% 5★3% ≤3★

57% of attributable reviewers are United States merchants. 38% had used the app for a year or more when they reviewed.

The developer replies to 0% of reviews overall and 6% of critical ones.

Recent reviewers rate Okendo 4.62, below its 4.89 lifetime average.

Rating · last 90d
4.62
Recent direction
Replies to reviews
0%
Developer response rate
Replies to critical
6%
On 3★ and below
Long-term reviewers
38%
Using 1yr+ at review
Top merchant markets
United States 57%Australia 20%United Kingdom 6%Canada 6%New Zealand 2%
Tenure when reviewed
under a day 3%days 16%months 44%a year or more 38%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Okendo adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Okendo
Shopify
x
WooCommerce
x
SHOPLINE
x
Notable stores using Okendo: Reviews & Loyalty
Observed installs, highest-ranked first
StoreTraffic rankCohort
shop.mindbodygreen.com
#12,081Top 25K
society6.com
#20,599Top 25K
nzxt.com
#24,692Top 25K
uaudio.com
#26,740Top 50K
momcozy.com
#30,245Top 50K
store.barstoolsports.com
#30,694Top 50K
toms.com
#36,336Top 50K
swimoutlet.com
#39,786Top 50K
laurageller.com
#39,989Top 50K
ohpolly.com
#39,997Top 50K

Showing 10 of 3,091 stores we track running Okendo.

Get the full list
Pricing
Free plan available
Free
Free
  • • Up to 50 orders/month
  • • Automated Review Request Emails
  • • Smart Review Form
  • • Review Rewards Engine
  • • Review Displays
Essential
$19/month
14-day free trial · or $204/year and save 11%
  • • Up to 200 orders/month
  • • Everything in Free
Growth
$119/month
14-day free trial · or $1,308/year and save 8%
  • • Up to 1,500 orders/month
  • • Everything in Essential, plus:
  • • AI Review Summaries
  • • AI Review Keywords
  • • TikTok Shop Integration
Power
$299/month
14-day free trial · or $3,288/year and save 8%
  • • Up to 3,500 orders/month
  • • Everything in Growth, plus:
  • • Review Campaigns
  • • Advanced CSS Editor
  • • Email & SMS Integrations
What does Okendo do?

Drive revenue by turning shoppers into Superfans with Okendo, the only customer marketing platform that offers Reviews, Loyalty, Referrals, Quizzes, and Surveys

  • AI-powered Review displays and UGC collection automations.
  • Loyalty programs based on points, perks, store credit & direct rewards.
  • Product recommendation quizes, community badges & dynamic surveys and polls.
  • Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
  • Hands-on, 24-7 customer support and strategy guidance for all users

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsVotingBadgesCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageTop reviewsReview highlightsReview summariesQ&AProduct groupingFilteringRich snippetsEmail requestsSMS requestsFormsSurveysPromotionsReferralsImport and exportReview migrationReview syndicationAutomationsCustom requestsLoyalty and rewardsReward programsVIP tiersPointsDiscountsCouponsGiftsCash backStore creditPOS rewards
Review history
Daily review count on the Shopify App Store
1,426+96 · 30d~3.2/day· Rating 4.9★ → 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Loyalty and rewards
    #22▲4
  • Product reviews
    #24▲4

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Product reviews on the App Store
Rank by reviews
#9 of 422
Review percentile
98th
Rating percentile
70th
On the App Store
8.3 yrs
Commonly used with
Share of Okendo: Reviews & Loyalty stores that also run each app
Klaviyo
x
Microsoft Clarity
x
Gorgias
x
Triple Whale
x
Instafeed (Mintt Studio)
x
Rebuy
x
Recharge
x
Elevar
x
Competitors
Alternatives buyers weigh against Okendo: Reviews & Loyalty
See the full Okendo alternatives comparison
Compare Okendo head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for Okendo: Reviews & Loyalty
CheckoutCustomer accountsShopify POSShopify FlowShopify AdminGoogleGorgiasKlaviyoMetaPostscriptTikTok
Apps similar to Okendo
The App Store's own "more apps like this" for Okendo
Ryviu: Loyalty & Reviews App
4.8(519)

Free plan available

Rivyo ‑ Product Reviews App
4.9(929)

Free to install

Stamped Reviews & Loyalty
4.7(3,751)

From $23/month

Frequently asked questions

Drive revenue by turning shoppers into Superfans with Okendo, the only customer marketing platform that offers Reviews, Loyalty, Referrals, Quizzes, and Surveys It's a product reviews tool for ecommerce stores.