OngoingAI

Okendo usage & market intelligence

OngoingAI has observed Okendo on 2,759 ecommerce stores across 4 platforms.

Among 67,018 stores continuously observed over the last 30 days, Okendo penetration moved 1.7% → 2%.

Compare Okendo alternatives

Stores observed

2,759

Ecommerce stores where OngoingAI has observed it

Shopify adoption

100%

2,759 Shopify stores

Shopify rating

4.8 ★

1,423 reviews

Last checked Sep 15, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 5 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days2118+31,443
Last 90 days2318+52,630

Newly observed counts first appearances of Okendo in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.89average· 1,334 reviews analyzed· 1,308 with written feedback
96% 5★3% ≤3★

57% of attributable reviewers are United States merchants. 38% had used the app for a year or more when they reviewed.

The developer replies to 0% of reviews overall and 6% of critical ones.

Recent reviewers rate Okendo 4.63, below its 4.89 lifetime average.

Rating · last 90d

4.63

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

6%

On 3★ and below

Long-term reviewers

38%

Using 1yr+ at review

Top merchant markets

United States 57%Australia 20%United Kingdom 6%Canada 6%New Zealand 2%

Tenure when reviewed

under a day 3%days 16%months 44%a year or more 38%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Okendo adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Okendo
2,759stores
Shopify2,759 stores · 100%
100%
WooCommerce5 stores · 0%
0%
SHOPLINE1 stores · 0%
0%
Square Online1 stores · 0%
0%
Notable stores using Okendo: Reviews & Loyalty
Observed installs, highest-ranked first
StoreTraffic rankCohort
shop.mindbodygreen.com
#12,081Top 25K
society6.com
#20,599Top 25K
nzxt.com
#24,692Top 25K
uaudio.com
#26,740Top 50K
momcozy.com
#30,245Top 50K
store.barstoolsports.com
#30,694Top 50K
toms.com
#36,336Top 50K
swimoutlet.com
#39,786Top 50K
laurageller.com
#39,989Top 50K
ohpolly.com
#39,997Top 50K

Showing 10 of 2,759 stores we track running Okendo.

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Pricing
Free plan available
FreeFree
  • • Up to 50 orders/month
  • • Automated Review Request Emails
  • • Smart Review Form
  • • Review Rewards Engine
  • • Review Displays
Essential$19/month

14-day free trial · or $204/year and save 11%

  • • Up to 200 orders/month
  • • Everything in Free
Growth$119/month

14-day free trial · or $1,308/year and save 8%

  • • Up to 1,500 orders/month
  • • Everything in Essential, plus:
  • • AI Review Summaries
  • • AI Review Keywords
  • • TikTok Shop Integration
Power$299/month

14-day free trial · or $3,288/year and save 8%

  • • Up to 3,500 orders/month
  • • Everything in Growth, plus:
  • • Review Campaigns
  • • Advanced CSS Editor
  • • Email & SMS Integrations
What does Okendo do?

Drive revenue by turning shoppers into Superfans with Okendo, the only customer marketing platform that offers Reviews, Loyalty, Referrals, Quizzes, and Surveys

  • AI-powered Review displays and UGC collection automations.
  • Loyalty programs based on points, perks, store credit & direct rewards.
  • Product recommendation quizes, community badges & dynamic surveys and polls.
  • Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
  • Hands-on, 24-7 customer support and strategy guidance for all users

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsVotingBadgesCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageTop reviewsReview highlightsReview summariesQ&AProduct groupingFilteringRich snippetsEmail requestsSMS requestsFormsSurveysPromotionsReferralsImport and exportReview migrationReview syndicationAutomationsCustom requestsLoyalty and rewardsReward programsVIP tiersPointsDiscountsCouponsGiftsCash backStore creditPOS rewards
Review history
Daily review count on the Shopify App Store
1,423+106 · 30d~3.5/day· Rating 4.9★ → 4.8★
Aug 17Sep 15

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Loyalty and rewards#31▼10
  • Product reviews#33▼12

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Product reviews on the App Store
Rank by reviews
#9 of 411
Review percentile
98th
Rating percentile
70th
On the App Store
8.3 yrs
Commonly used with
Share of Okendo: Reviews & Loyalty stores that also run each app
Klaviyo2,175 stores
79%
Microsoft Clarity1,080 stores
39%
Gorgias801 stores
29%
Triple Whale665 stores
24%
Instafeed (Mintt Studio)548 stores
20%
Rebuy497 stores
18%
Recharge389 stores
14%
Elevar379 stores
14%
Competitors
Alternatives buyers weigh against Okendo: Reviews & Loyalty
See the full Okendo alternatives comparison
Compare Okendo head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for Okendo: Reviews & Loyalty
CheckoutCustomer accountsShopify POSShopify FlowShopify AdminGoogleGorgiasKlaviyoMetaPostscriptTikTok
Apps similar to Okendo
The App Store's own "more apps like this" for Okendo
Ryviu: Loyalty & Reviews App
4.8(518)

Free plan available

Rivyo ‑ Product Reviews App
4.9(927)

Free to install

Stamped Reviews & Loyalty
4.7(3,753)

From $23/month

Frequently asked questions

Drive revenue by turning shoppers into Superfans with Okendo, the only customer marketing platform that offers Reviews, Loyalty, Referrals, Quizzes, and Surveys It's a product reviews tool for ecommerce stores.