OngoingAI

Okendo usage & market intelligence

OngoingAI has observed Okendo on 2,351 ecommerce stores across 3 platforms.

Compare Okendo alternatives

Stores observed

2,351

Ecommerce stores where OngoingAI has observed it

Shopify adoption

100%

2,351 Shopify stores

Shopify rating

4.8 ★

1,423 reviews

Last checked Sep 5, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing 13 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days174+132,215
Last 90 days174+132,215

Newly observed counts first appearances of Okendo in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.89average· 1,334 reviews analyzed· 1,308 with written feedback
96% 5★3% ≤3★

57% of attributable reviewers are United States merchants. 38% had used the app for a year or more when they reviewed.

The developer replies to 0% of reviews overall and 6% of critical ones.

Recent reviewers rate Okendo 4.67, below its 4.89 lifetime average.

Rating · last 90d

4.67

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

6%

On 3★ and below

Long-term reviewers

38%

Using 1yr+ at review

Top merchant markets

United States 57%Australia 20%United Kingdom 6%Canada 6%New Zealand 2%

Tenure when reviewed

under a day 3%days 16%months 44%a year or more 38%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Okendo adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Okendo
2,351stores
Shopify2,351 stores · 100%
100%
WooCommerce1 stores · 0%
0%
SHOPLINE1 stores · 0%
0%
Notable stores using Okendo: Reviews & Loyalty
Observed installs, highest-ranked first
StoreTraffic rankCohort
#20,599Top 25K
#24,692Top 25K
#26,740Top 50K
#30,245Top 50K
#36,258Top 50K
#36,336Top 50K
#39,786Top 50K
#39,989Top 50K
#39,997Top 50K
#40,271Top 50K

Showing 10 of 2,351 stores we track running Okendo.

Get the full list
Pricing
Free plan available
FreeFree
  • Up to 50 orders/month
  • Automated Review Request Emails
  • Smart Review Form
  • Review Rewards Engine
  • Review Displays
Essential$19/month

14-day free trial · or $204/year and save 11%

  • Up to 200 orders/month
  • Everything in Free
Growth$119/month

14-day free trial · or $1,308/year and save 8%

  • Up to 1,500 orders/month
  • Everything in Essential, plus:
  • AI Review Summaries
  • AI Review Keywords
  • TikTok Shop Integration
Power$299/month

14-day free trial · or $3,288/year and save 8%

  • Up to 3,500 orders/month
  • Everything in Growth, plus:
  • Review Campaigns
  • Advanced CSS Editor
  • Email & SMS Integrations
What does Okendo do?

Drive revenue by turning shoppers into Superfans with Okendo, the only customer marketing platform that offers Reviews, Loyalty, Referrals, Quizzes, and Surveys

  • AI-powered Review displays and UGC collection automations.
  • Loyalty programs based on points, perks, store credit & direct rewards.
  • Product recommendation quizes, community badges & dynamic surveys and polls.
  • Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
  • Hands-on, 24-7 customer support and strategy guidance for all users

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsVotingBadgesCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageTop reviewsReview highlightsReview summariesQ&AProduct groupingFilteringRich snippetsEmail requestsSMS requestsFormsSurveysPromotionsReferralsImport and exportReview migrationReview syndicationAutomationsCustom requestsLoyalty and rewardsReward programsVIP tiersPointsDiscountsCouponsGiftsCash backStore creditPOS rewards
Review history
Daily review count on the Shopify App Store
1,423+108 · 26d~4.2/day· Rating 4.9★ → 4.8
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews#24 on Aug 14 → #27 on Sep 5 · 23 observed days#273
  • Loyalty and rewards#20 on Aug 15 → #27 on Sep 5 · 22 observed days#277

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Product reviews on the App Store
Rank by reviews
#8 of 407
Review percentile
98th
Rating percentile
71th
On the App Store
8.2 yrs
Commonly used with
Share of Okendo: Reviews & Loyalty stores that also run each app
Klaviyo1,856 stores
79%
40%
Gorgias706 stores
30%
Triple Whale591 stores
25%
Rebuy434 stores
18%
Elevar353 stores
15%
Attentive334 stores
14%
Competitors
Alternatives buyers weigh against Okendo: Reviews & Loyalty
Works with
Integrations listed for Okendo: Reviews & Loyalty
CheckoutCustomer accountsShopify POSShopify FlowShopify AdminGoogleGorgiasKlaviyoMetaPostscriptTikTok

Frequently asked questions

Drive revenue by turning shoppers into Superfans with Okendo, the only customer marketing platform that offers Reviews, Loyalty, Referrals, Quizzes, and Surveys It's a product reviews tool for ecommerce stores.