OngoingAI

Shopify app comparison · updated Sep 16, 2026

REVIEWS.io vs Yotpo

Compare REVIEWS.io and Yotpo for Shopify product reviews using current ratings, review activity, pricing, features, and OngoingAI-observed adoption.

Reviews.io

REVIEWS.io Product Reviews App

Collect product & company reviews, photo reviews & UGC, powered by AI analytics.

Rating
4.70
Reviews
761
Review growth · 30d
+60 · +8.6%
Pricing
Free plan available
Years on Shopify
12
Stores observed
1,855

Yotpo

Yotpo: Product Reviews App

Collect and display product reviews and ratings to showcase social proof and build trust.

Rating
4.80
Reviews
4,634
Review growth · 30d
+240 · +5.5%
Pricing
Free plan available
Years on Shopify
15
Stores observed
8,984

Our read

Yotpo has the stronger observed market footprint in OngoingAI's data — it appears on 4.8× more tracked stores and carries 6.1× the App Store review depth. Ratings and recent review growth are closer.

Rating
Yotpo leads slightly4.8 vs 4.7
Review growth
REVIEWS.io faster+8.6% vs +5.5%
Review depth
Yotpo6.1× more reviews
Observed adoption
Yotpo4.8× more tracked stores

Review trajectory

How each app's Shopify reviews are moving.

Daily App Store review counts since we began tracking — who's gaining reviews fastest, who holds the larger base, and how the race is developing.

Yotpo leads total reviews and is adding them fastest over the tracked window.

REVIEWS.io Product Reviews App Yotpo

Reviews each app has gained since the start of this tracking window. · Tracking window · Aug 18 – Sep 16, 2026

REVIEWS.io Product Reviews App
+60
Yotpo
+240
Net new
Yotpo leads by +180

Head-to-head

The signals, side by side.

Each row reads straight from the live App Store listing and OngoingAI’s census. The Difference column states the gap — not a buyer recommendation.

DimensionREVIEWS.ioYotpoDifference
Rating4.704.80Yotpo +0.10
Reviews7614,634Yotpo 6.1×
Review growth · 30d+60 · +8.6%+240 · +5.5%REVIEWS.io faster
Listed pricingFree plan availableFree plan availableNot directly comparable
Years on Shopify1215Yotpo +3y
Stores observed1,8558,984Yotpo leads

Review corpus

What merchants actually report.

REVIEWS.io

4.76 avg · 707 reviews

92% 5★6% ≤3★

Yotpo

4.83 avg · 4,417 reviews

93% 5★4% ≤3★
SignalREVIEWS.ioYotpoDifference
5-star share92%93%Yotpo leads
Rating · last 90 days4.554.58Yotpo leads
Replies to reviews22%32%Yotpo leads
Replies to critical (≤3★)56%58%Level
Long-term reviewers (1yr+)27%39%Yotpo leads
Top marketUnited Kingdom 37%United States 56%
Reviews analyzed7074,417

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Which fits your requirements?

Choose by what you actually need.

Choose REVIEWS.io if…

  • You need testimonials
  • You need voting
  • You need top reviews
  • Recent review-growth signals matter to you

Choose Yotpo if…

  • You need referrals
  • You need lazy loading
  • You need ai generation
  • A higher App Store rating is a priority

Tied to observable requirements only — listed capabilities, ratings, review growth, adoption and price. It doesn’t assert usability or support quality.

Feature differences

What REVIEWS.io and Yotpo each do that the other doesn’t.

They cover largely the same ground — 60% of listed capabilities overlap. The decision material is the rest: what each lists that the other doesn’t.

16only24shared9onlyREVIEWS.ioYotpo
60% overlap

REVIEWS.io only

16

  • Testimonials
  • Voting
  • Top reviews
  • Q&A
  • Product grouping
  • SMS requests
  • Pop-ups
  • Forms
  • Surveys
  • Custom requests
  • ALT text
  • Sitemaps
  • Scripts
  • Robots.txt
  • Local SEO
  • Mobile responsive

Yotpo only

9

  • Referrals
  • Lazy loading
  • AI generation
  • Speed optimization
  • Reporting
  • Insights and tips
  • Analytics
  • Competitor analysis
  • Conversion tracking
24 shared capabilities
  • Product reviews
  • Photo reviews
  • Video reviews
  • Star ratings
  • Badges
  • Carousels
  • Media galleries
  • Grid layout
  • All reviews page
  • Review highlights
  • Review summaries
  • Filtering
  • Rich snippets
  • Email requests
  • Social media UGC
  • Promotions
  • Import and export
  • Review migration
  • Review syndication
  • Automations
  • SEO
  • Page indexing
  • Meta tags
  • Schemas

Observed adoption

Who actually runs each, on real stores.

The stores OngoingAI’s weekly census observes running each app, and the platform each skews toward — observed presence, not vendor-reported install totals.

Scope

What this comparison measures.

What it measures

Shopify App Store ratings and review counts, rating distribution, developer reply rates, reviewer tenure and geography, listed pricing and capabilities, category data, and OngoingAI-observed storefront adoption for REVIEWS.io and Yotpo.

What it doesn’t

Hands-on usability, customer-support quality, deliverability, merchant sentiment from review text, or revenue impact. We draw a sharp line around what we can observe.

Methodology

Where the numbers come from.

Ratings, review counts, pricing, and categories come from the live Shopify App Store listing, refreshed daily. Review growth compares the observed snapshots across the trailing 30-day window. “Stores observed” and the platform split come from OngoingAI’s weekly storefront census — the real stores running each app, not the listing’s claimed totals. Comparison generated Sep 16, 2026.

See who’s switching — as it happens.

Track app adoption on live ecommerce stores. Find merchants running REVIEWS.io or Yotpo, follow stack changes, and see when a store installs, removes, or replaces an app.