OngoingAI

Usage & market intelligence

Observed on 2,775 ecommerce stores.

Across 3,022 tracked stores, adoption rose from 1.1% to 1.3% over a 30-day comparison.

View storesWatch for changes
Stores observed
2,775
Ecommerce stores where OngoingAI has observed it
Shopify adoption
95%
2,626 Shopify stores
Shopify rating
4.7 ★
111 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Declining — 8 more confirmed removals than installs over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days5443▲ +11722
Last 90 days6472▼ -82,726

Newly observed counts first appearances of Attentive in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.70average· 106 reviews analyzed· 106 with written feedback
90% 5★8% ≤3★

84% of attributable reviewers are United States merchants. 67% had used the app for a year or more when they reviewed.

The developer replies to 26% of reviews overall and 38% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
26%
Developer response rate
Replies to critical
38%
On 3★ and below
Long-term reviewers
67%
Using 1yr+ at review
Top merchant markets
United States 84%United Kingdom 12%Australia 2%Mexico 1%Canada 1%
Tenure when reviewed
under a day 2%days 1%months 30%a year or more 67%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Attentive adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Attentive
Shopify
x
BigCommerce
x
WooCommerce
x
Magento (Adobe Commerce)
x
Lightspeed eCom
x
Cafe24
x
Notable stores using Attentive: AI‑led Email &SMS
Observed installs, highest-ranked first
StoreTraffic rankCohort
store.bostonglobe.com
#3,835Top 10K
nanit.com
#4,350Top 10K
devshop.akc.org
#6,854Top 10K
shop.nypl.org
#7,620Top 10K
harpercollins.com
#11,076Top 25K
supercallstore.eu.cc
#12,981Top 25K
gymshark.com
#20,026Top 25K
store.food52.com
#20,226Top 25K
uat.aloyoga.com
#22,366Top 25K
meetflo.com
#23,577Top 25K

Showing 10 of 2,775 stores we track running Attentive.

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Pricing
Free to install
Free
Free to install
30-day free trial
What does Attentive do?

Email and SMS personalization at scale. Reaching and engaging customers in a truly personalized way.

  • Fast List Growth: Patented two-tap units convert traffic into subscribers faster
  • Delivery Optimized: Industry-leading deliverability with above average CTRs
  • Identity: Power segmentation and personalization with rich identity data points
  • Messaging: Drive high CTRs in the customer lifecycle with personalized messages
  • Compliance: In-house TCPA experts & templates ensure your program is compliant

Features

Email marketingSMS campaignsPop-upsCart emailsCheckout emailsAbandoned cartBrowse abandonmentBack-in-stock emailsCustom campaignsAI generationEmail capture listSMS capture listAutomationsSegmentationAnalyticsA/B testingAPIs and webhooksSMS marketingPersonalized messagesReal-time analyticsROI trackingProduct recommendationsSubscription renewalsWelcome messagesWin-back campaigns
Review history
Daily review count on the Shopify App Store
111+5 · 29d~0.2/day· Rating 4.8★ → 4.7★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • SMS marketing
    #8
  • Email marketing
    #21▼2

Tracked daily · last 29 days · as of 2026-09-26

Catalog position
Within Email marketing on the App Store
Rank by reviews
#21 of 322
Review percentile
94th
Rating percentile
73th
On the App Store
6.2 yrs
Commonly used with
Share of Attentive: AI‑led Email &SMS stores that also run each app
Klaviyo
x
Microsoft Clarity
x
Yotpo
x
Gorgias
x
Triple Whale
x
Judge.me
x
Rebuy
x
Instafeed (Mintt Studio)
x
Competitors
Alternatives buyers weigh against Attentive: AI‑led Email &SMS
    See the full Attentive alternatives comparison
    Compare Attentive head-to-head
    Side-by-side on ratings, momentum, pricing, and adoption
    All app comparisons
    Works with
    Integrations listed for Attentive: AI‑led Email &SMS
    CheckoutGorgiasLoop ReturnsLoyaltyLionOkendoRebuyZendesk
    Apps similar to Attentive
    The App Store's own "more apps like this" for Attentive
    Shopify Messaging
    4.8(4,542)

    Free to install

    Klaviyo: Email Marketing & SMS
    4.7(3,327)

    Free to install

    Omnisend Email Marketing & SMS
    4.7(3,186)

    Free plan available

    Frequently asked questions

    Email and SMS personalization at scale. Reaching and engaging customers in a truly personalized way. It's a email marketing tool for ecommerce stores.