Intercom usage & market intelligence
OngoingAI has observed Intercom on 471 ecommerce stores across 6 platforms.
Compare Intercom alternativesLast checked Sep 9, 2026
| Store | Traffic rank | Cohort |
|---|---|---|
| #11,804 | Top 25K | |
| #27,735 | Top 50K | |
| #29,750 | Top 50K | |
| #43,946 | Top 50K | |
| #44,931 | Top 50K | |
| #57,188 | Top 100K | |
| #62,595 | Top 100K | |
| #62,768 | Top 100K | |
| #66,336 | Top 100K | |
| #74,811 | Top 100K |
Showing 10 of 471 stores we track running Intercom.
Get the full list
Klaviyo181 stores
WordPress154 stores
WooCommerce142 stores
Microsoft Clarity85 stores
Trustpilot77 stores
Google Ads66 stores
Hotjar59 stores
Judge.me54 stores
Frequently asked questions
We currently observe Intercom running on 471 ecommerce stores, most of them on Shopify.
Not currently — across the stores we observe, 2 more confirmed removals than installs over the past 90 days.
High-ranked stores where we've observed Intercom include kajabi.com, tado.com, airthings.com, silencershop.com, courtreserve.com. We track 471 stores running it in total.
Stores running Intercom most often also run Klaviyo, WordPress, WooCommerce.
Common alternatives to Intercom include Zendesk, Gorgias, Kustomer, Gladly.
Intercom's observed install base spans Shopify (55%), WooCommerce (30%), Magento (Adobe Commerce) (9%).