OngoingAI

Usage & market intelligence

Observed on 634 ecommerce stores.

Stores observed
634
Ecommerce stores where OngoingAI has observed it
Shopify adoption
64%
405 Shopify stores
Coverage
6 platforms
Observed across ecommerce platforms

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 14 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days2910▲ +19225
Last 90 days2915▲ +14558

Newly observed counts first appearances of Intercom in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Intercom adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Intercom
Shopify
x
WooCommerce
x
Magento (Adobe Commerce)
x
BigCommerce
x
Shopware
x
OpenCart
x
Notable stores using Intercom
Observed installs, highest-ranked first
StoreTraffic rankCohort
#5,339Top 10K
#11,311Top 25K
#11,323Top 25K
#11,804Top 25K
#14,075Top 25K
#21,514Top 25K
#27,690Top 50K
#27,735Top 50K
#28,288Top 50K
#29,750Top 50K

Showing 10 of 634 stores we track running Intercom.

Get the full list
Commonly used with
Share of Intercom stores that also run each app
Klaviyo
x
WordPress
x
WooCommerce
x
Microsoft Clarity
x
Judge.me
x
Trustpilot
x
Google Ads
x
Hotjar
x
Competitors
Alternatives buyers weigh against Intercom

Frequently asked questions

We currently observe Intercom running on 634 ecommerce stores, most of them on Shopify.