OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.6 ★
3 reviews
Pricing
Free plan available
Start free
Free
  • • Set up Seth for free
  • • Pay $0 until Seth handles real calls
Pay as you go
Estimated monthly cost
  • • Seth handles your support calls 24/7
  • • Resolves all call types for ecommerce
  • • 50 phone conversations included
  • • Then $1.99 per conversation
  • • Spam, hang-ups and wrong numbers free
What does Ringly do?

AI phone support for Shopify brands. Answer order status, returns, stock, and product questions, then hand off the rest to your team.

  • Already resolves order status, returns, stock and product questions
  • Want it to handle more call types? Describe them, and the AI Coach builds it
  • Knows when to escalate: transfer, email, or helpdesk
  • Keep your support workflows, helpdesk, and phone number (or use ours)
  • Shows call history, resolution analytics, ROI, and revenue per call

Features

Support - OtherHelpdeskPhoneAI responsesAI summariesTicketingEscalationTaggingOrder trackingMulti-languageAnalyticsReports
Review history
Daily review count on the Shopify App Store
3±0 · 30d· Rating steady at 4.6★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other
    #28▼15
  • Helpdesk
    #59▼5

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Support - Other on the App Store
Rank by reviews
#8 of 72
Review percentile
90th
Rating percentile
83th
On the App Store
1.2 yrs
Works with
Integrations listed for Ringly ‑ AI Phone Support
APIGorgiasRichpanelTwilioWebhooksZendesk
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Frequently asked questions

AI phone support for Shopify brands. Answer order status, returns, stock, and product questions, then hand off the rest to your team. It's a support - other tool for ecommerce stores.