OngoingAI

Ringly usage & market intelligence

Shopify rating

4.6 ★

3 reviews

Pricing
Free trial available
Grow$349/month
  • Handles product, order, and return calls
  • Transfers the rest to your team
  • Includes 1,000 mins/mo (~500 calls)
Pro$799/month

14-day free trial

  • Handles product, order, and return calls
  • Transfers the rest to your team
  • Done-for-you setup
  • 65% resolution guarantee
  • Fine-tune Seth's responses
What does Ringly do?

AI phone support for Shopify brands. Answer order status, returns, stock, and product questions, then hand off the rest to your team.

  • Answers order status, returns, and product questions by phone, 24/7
  • Speaks naturally and answers in your customer's own language
  • Can always transfer to your team or email you when a human is needed
  • Works with your current number, helpdesk, and support workflow
  • Shows the revenue from each call, with recordings and transcripts

Features

Support - Other
Review history
Daily review count on the Shopify App Store
3±0 · 26d· Rating steady at 4.6
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#32 on Aug 15 → #13 on Sep 5 · 22 observed days#1319

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Support - Other on the App Store
Rank by reviews
#8 of 71
Review percentile
90th
Rating percentile
85th
On the App Store
1.1 yrs
Works with
Integrations listed for Ringly ‑ AI Phone Support
APIGorgiasRichpanelTwilioWebhooksZendesk

Frequently asked questions

AI phone support for Shopify brands. Answer order status, returns, stock, and product questions, then hand off the rest to your team. It's a support - other tool for ecommerce stores.