OngoingAI

Replyco usage & market intelligence

Shopify rating

4.3 ★

12 reviews

Pricing
Free trial available
L$45/month

7-day free trial

  • • The price is specified per user
  • • Users: 8-15
  • • Unlimited tickets messages
  • • Unlimited integrations
  • • Industry-leading helpdesk
M$55/month

7-day free trial

  • • The price is specified per user
  • • Users: 4-7
  • • Unlimited tickets messages
  • • Unlimited integrations
  • • Industry-leading helpdesk
S$65/month

7-day free trial

  • • The price is specified per user
  • • Users: 1-3
  • • Unlimited tickets messages
  • • Unlimited integrations
  • • Industry-leading helpdesk
What does Replyco do?

With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - ...

  • Connect to all major selling channels and social media platforms.
  • View and reply to all messages from one place.
  • Access important customer and order data when viewing a message.
  • Automate message management with auto-assign, auto-responders and more.
  • Save time with customizable email templates (canned responses).

Features

HelpdeskEmailLive chatSocial mediaContact formAuto-replyResponse templatesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationTaggingOrder trackingMulti-languageMulti-storeAnalyticsReportsSupport - Other
Review history
Daily review count on the Shopify App Store
12±0 · 27d· Rating steady at 4.3★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#11 on Aug 15 → #11 on Sep 6 · 23 observed days#11
  • Helpdesk#33 on Aug 15 → #37 on Sep 6 · 23 observed days#37▼4

Tracked daily · last 23 days · as of 2026-09-06

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#9 of 157
Review percentile
95th
Rating percentile
71th
On the App Store
3.9 yrs
Works with
Integrations listed for Replyco ‑ eCommerce Helpdesk
AmazoneBayFacebook MessengerLinnworksMany MoreTelegram
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Frequently asked questions

With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - ... It's a helpdesk tool for ecommerce stores.