Tidio usage & market intelligence
OngoingAI has observed Tidio on 3,225 ecommerce stores across 6 platforms.
Among 4,000 stores continuously observed over the last 30 days, Tidio penetration moved 0% → 1.2%.
Compare Tidio alternativesLast checked Sep 14, 2026
Frequently asked questions
We currently observe Tidio running on 3,225 ecommerce stores, most of them on Shopify.
Yes — across the stores we observe, 75 more confirmed installs than removals over the past 90 days.
High-ranked stores where we've observed Tidio include themerex.net, ancorathemes.com, wybotpool.com, proacousticsusa.com, niu.com. We track 3,225 stores running it in total.
Stores running Tidio most often also run Klaviyo, Judge.me, Instafeed (Mintt Studio).
Common alternatives to Tidio include Gorgias, Zendesk, Intercom, Crisp.
Tidio's observed install base spans Shopify (83%), WooCommerce (10%), BigCommerce (2%).