Chaty Chat Buttons & WhatsApp

Shopify chat app by Premio·Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc

Snapshot

4.90(277 reviews)#17of 812 inChat

Ongoing.AI tracks Chaty Chat Buttons & WhatsApp daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatBadges and icons

Rating

4.90

277 reviews

Pricing

From $15/mo

freemium

Built for Shopify

No

Years live

6

launched Nov 19, 2019

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+2

28-day Δ

+8

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

2782752732702675.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Chaty Chat Buttons & WhatsApp added 8 reviews over the last 28 days.

Category rank over time

Where Chaty Chat Buttons & WhatsApp sits day-by-day in Chat.

Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →

#7#9#12#14#16May 28May 31Jun 4Jun 7Jun 11Chaty Chat Buttons & WhatsApp · #14Commslayer · #13WhatsApp Chat & Abandoned Cart · #15
Best position observed: #8. Chaty Chat Buttons & WhatsApp slipped 6 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Chaty Chat Buttons & WhatsApp sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#17

of 812 active apps

Review count percentile

98th

vs category siblings

Rating percentile

66th

vs category siblings

Years on App Store

6

since 2019

Listing change cadence

What Chaty Chat Buttons & WhatsApp has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(277 reviews)
  • 99%positive315
  • 0%neutral0
  • 1%negative3

Popular mentions

  • pricing
  • refund process
  • customer support

Top themes

  1. pricing1
  2. refund process1
  3. customer support1

What merchants praise

“I had a problem with the app regarding a specific thing, support got back to me and explained how to fix the issue. Quality service, recommend”
Loopi · 5★

What merchants complain about

“Expensive for what it does. Didn't work for us though as widgets wouldn't display correctly. Supports attitude was poor, not friendly, not emphatic, instead uninterested - didn't appear to reading what I was writing in the chat. Definitely not on a par with the support from other apps we have installed.”
Diecast Model Centre · 1★ · 2026-06-01

Plans

Chaty Chat Buttons & WhatsApp pricing tiers.

Free

Free

  • 500 Visitors/month
  • Unlimited chat channels
  • WhatsApp chat pop up
  • Chat widget customization
  • Chat channels customization
  • Triggers for the chat icon
  • Attention effects for the chat icon
  • Custom location for the chat icon

Basic

$15/month

  • 10,000 Visitors/mo
  • Agents Pop Up
  • Chat View Pop Up
  • WhatsApp Chat Customization
  • Page targeting for the chat icon
  • Schedule the appearance of the chat icon
  • Country targeting for the chat icon
  • WhatsApp chat merge tags

Pro

$39/month

  • 50,000 Visitors/mo
  • Agents Pop Up
  • Chat View Pop Up
  • WhatsApp Chat Customization
  • Page targeting for the chat icon
  • Schedule the appearance of the chat icon
  • Country targeting for the chat icon
  • WhatsApp chat merge tags

Growth

$79/month

  • 150,000 Visitors/mo
  • Agents Pop Up
  • Chat View Pop Up
  • WhatsApp Chat Customization
  • Page targeting for the chat icon
  • Schedule the appearance of the chat icon
  • Country targeting for the chat icon
  • WhatsApp chat merge tags

Capabilities

What Chaty Chat Buttons & WhatsApp can do.

The 21 capabilities Chaty Chat Buttons & WhatsApp lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Customization

7
  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Agent avatar

Badges and icons

Icon types

3
  • Custom
  • Sale banners
  • Social media

Customization

11
  • Animations
  • Backgrounds
  • Borders
  • Colors
  • Custom text
  • Fonts
  • Styling
  • Size
  • Tooltips
  • Mobile responsive
  • Scheduling

FAQ

Chaty Chat Buttons & WhatsApp — frequently asked questions.

What is Chaty Chat Buttons & WhatsApp on Shopify?
Chaty Chat Buttons & WhatsApp is a Shopify app in the Chat category. Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button. Increase sales conversions, generate leads, and improve client support in one live chat button. It averages 4.90 out of 5 across 277 merchant reviews on the Shopify App Store.
How much does Chaty Chat Buttons & WhatsApp cost?
Chaty Chat Buttons & WhatsApp offers a free plan and 3 paid plans starting at $15/month and going up to $79/month. The free plan includes 500 Visitors/month, Unlimited chat channels, WhatsApp chat pop up, and Chat widget customization. The paid plans unlock advanced features beyond what's available on the free tier.
Is Chaty Chat Buttons & WhatsApp free?
Yes — Chaty Chat Buttons & WhatsApp offers a free plan alongside paid options. The free plan includes 500 Visitors/month, Unlimited chat channels, and WhatsApp chat pop up. Paid plans start at $15/month for advanced features.
When was Chaty Chat Buttons & WhatsApp launched?
Chaty Chat Buttons & WhatsApp launched on November 19, 2019 — over 6 years on the Shopify App Store. In that time it has gathered 277 merchant reviews.
Is Chaty Chat Buttons & WhatsApp Built for Shopify?
Chaty Chat Buttons & WhatsApp does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Chaty Chat Buttons & WhatsApp alternatives?
Merchants commonly compare Chaty Chat Buttons & WhatsApp with Shopify Inbox, Chatty AI Chatbot & Live Chat, DECO Product Labels & Badges, and Avada Boost Sales Trust Badges. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Chaty Chat Buttons & WhatsApp?
1% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are pricing, refund process, and customer support — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,439

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

PieLab

DECO Product Labels & Badges

5.00★1,490

Known for: bug

AOV.ai Store Design

Avada Boost Sales Trust Badges

5.00★1,478
Browse more inAll Chat apps All Badges and icons apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Chaty Chat Buttons & WhatsApp.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on Chaty Chat Buttons & WhatsApp

Prefer the source? View Chaty Chat Buttons & WhatsApp on the Shopify App Store ↗