OngoingAI

Usage & market intelligence

Observed on 6,077 ecommerce stores.

Across 321,427 tracked stores, observed usage rose from 1,770 to 1,874 stores over a 30-day comparison.

View storesWatch for changes
Stores observed
6,077
Ecommerce stores where OngoingAI has observed it
Shopify adoption
0%
30 Shopify stores
Shopify rating
4.9 ★
314 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 241 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days21391▲ +1223,992
Last 90 days360119▲ +2415,807

Newly observed counts first appearances of Chaty Chat Buttons & WhatsApp in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.93average· 309 reviews analyzed· 213 with written feedback
97% 5★1% ≤3★

8% of attributable reviewers are United States merchants. 6% had used the app for a year or more when they reviewed.

The developer replies to 9% of reviews overall and 75% of critical ones.

Recent reviewers rate Chaty Chat Buttons & WhatsApp 4.53, below its 4.93 lifetime average.

Rating · last 90d
4.53
Recent direction
Replies to reviews
9%
Developer response rate
Replies to critical
75%
On 3★ and below
Long-term reviewers
6%
Using 1yr+ at review
Top merchant markets
United States 8%India 8%Japan 7%Mexico 7%United Kingdom 6%
Tenure when reviewed
under a day 47%days 27%months 21%a year or more 6%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Chaty Chat Buttons & WhatsApp adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Chaty Chat Buttons & WhatsApp
WooCommerce
x
Dokan
x
Shopify
x
Salla
x
PrestaShop
x
OpenCart
x
Notable stores using Chaty Chat Buttons & WhatsApp
Observed installs, highest-ranked first
StoreTraffic rankCohort
billiardshop.spb.ru
#2,666Top 10K
shop.jm-data.at
#30,778Top 50K
rebelarchive.netsons.org
#56,901Top 100K
shafaghmode.com
#88,919Top 100K
wp31893.ececshop.com
#105,549Top 250K
ecomsiam.com
#122,812Top 250K
ncon.edu.sa
#155,234Top 250K
7eleven.com.my
#161,857Top 250K
vanillaradio.com
#174,952Top 250K
aurlane.fr
#177,621Top 250K

Showing 10 of 6,077 stores we track running Chaty Chat Buttons & WhatsApp.

Get the full list
Pricing
Free plan available
Free
Free
  • • 500 Visitors/month
  • • Unlimited chat channels
  • • WhatsApp chat pop up
  • • Chat widget customization
  • • Chat channels customization
Basic
$15/month
or $150/year and save 17%
  • • 10,000 Visitors/mo
  • • Agents Pop Up
  • • Chat View Pop Up
  • • WhatsApp Chat Customization
  • • Page targeting for the chat icon
Pro
$39/month
or $390/year and save 17%
  • • 50,000 Visitors/mo
  • • Agents Pop Up
  • • Chat View Pop Up
  • • WhatsApp Chat Customization
  • • Page targeting for the chat icon
Growth
$79/month
or $790/year and save 17%
  • • 150,000 Visitors/mo
  • • Agents Pop Up
  • • Chat View Pop Up
  • • WhatsApp Chat Customization
  • • Page targeting for the chat icon
What does Chaty Chat Buttons & WhatsApp do?

Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messeng...

  • Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
  • Let visitors reach you via their preferred chat apps including SMS & call button
  • Customize chat widget's font, color, position, icons, & preset welcome messages
  • Track & analyze customer interactions with your chat button via Google Analytics
  • Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting

Features

ChatColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsAgent avatarBadges and iconsCustomSale bannersSocial mediaAnimationsBackgroundsBordersColorsCustom textFontsStylingSizeTooltipsMobile responsiveScheduling
Review history
Daily review count on the Shopify App Store
314+20 · 30d~0.7/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Badges and icons
    #7▲3
  • Chat
    #18▼1

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#9 of 889
Review percentile
99th
Rating percentile
72th
On the App Store
6.8 yrs
Commonly used with
Share of Chaty Chat Buttons & WhatsApp stores that also run each app
WordPress
x
WooCommerce
x
Elementor
x
Elementor Pro
x
Site Kit by Google
x
PixelYourSite
x
Google Ads
x
WooPayments
x
Competitors
Alternatives buyers weigh against Chaty Chat Buttons & WhatsApp
See the full Chaty Chat Buttons & WhatsApp alternatives comparison
Works with
Integrations listed for Chaty Chat Buttons & WhatsApp
EmailFacebook MessengerMessengerTelegramViberWhatsApp
Apps similar to Chaty Chat Buttons & WhatsApp
The App Store's own "more apps like this" for Chaty Chat Buttons & WhatsApp
CartBack : WhatsApp Chat
5.0(3)

Free

ShopWa : WhatsApp Chat

Free

WinBack: WhatsApp Chat

Free

Frequently asked questions

Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messeng... It's a chat tool for ecommerce stores.