Zipchat AI Chatbot & Live Chat alternatives
12 chat tools compared on data from stores OngoingAI observes — including 8 running Zipchat AI Chatbot & Live Chat. Adoption, platform split and growth, not vendor claims.
Every Zipchat AI Chatbot & Live Chat alternative, side by side
Ordered by relevance to Zipchat AI Chatbot & Live Chat · 30d net counts confirmed adds/removals only · overlap = share of Zipchat AI Chatbot & Live Chat stores also running it
| Alternative | Stores observed | 30d net | Primary platform | Overlap | Rating | Pricing |
|---|---|---|---|---|---|---|
 Gorgias | 3,632 | — | Shopify | — | — | — |
| Trengo | 63 | — | Magento (Adobe Commerce) | — | — | — |
 Zendesk | 1,399 | — | Shopify | — | — | — |
| Richpanel | 411 | — | Shopify | 13% | — | — |
 Re:amaze AI Helpdesk & Chat | 319 | — | Shopify | — | 4.3 | Free trial available |
 Intercom | 238 | — | Shopify | — | — | — |
| Freshchat | 187 | — | Shopify | — | — | — |
| Zoko | 166 | — | Shopify | — | — | — |
 Kustomer | 73 | — | Shopify | — | 5.0 | Free to install |
 iAdvize: AI Shopping Assistant | 67 | — | Shopify | — | 5.0 | Free plan available |
| Ada | 47 | — | Shopify | — | — | — |
 DigitalGenius | 47 | — | Shopify | — | — | Free to install |
Alternatives by ecommerce platform
Where each alternative's stores mostly run
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Frequently asked questions
Ranked by observed store adoption, the most widely used Zipchat AI Chatbot & Live Chat alternatives are Gorgias, Zendesk, Richpanel, Re.