Is Smartsupp growing?

Yes — across the stores we observe, 4 more confirmed installs than removals over the past 90 days.

Which notable stores use Smartsupp?

High-ranked stores where we've observed Smartsupp include gkshop.ch, petertyson.co.uk, campingsportmagenta.com, bakeit.it, cedarridgecompany.com. We track 395 stores running it in total.

What is Smartsupp commonly used with?

Stores running Smartsupp most often also run WordPress, WooCommerce, PrestaShop.

What are the best Smartsupp alternatives?

Common alternatives to Smartsupp include Tawk.to, Intercom, Freshchat, Crisp.

What platforms is Smartsupp used on?

Smartsupp's observed install base spans WooCommerce (46%), PrestaShop (23%), Magento (Adobe Commerce) (9%).

Smartsupp Usage: 395 Stores & Market Data

Smartsupp usage & market intelligence

OngoingAI has observed Smartsupp on 395 ecommerce stores across 6 platforms.

Compare Smartsupp alternatives

Stores observed

395

Ecommerce stores where OngoingAI has observed it

Shopify adoption

30 Shopify stores

Coverage

6 platforms

Observed across ecommerce platforms

Last checked Sep 14, 2026

Adoption movement

Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 4 more confirmed installs than removals over the past 90 days.

Window	Confirmed installs	Confirmed removals	Net	Newly observed
Last 30 days	4	0	+4	390
Last 90 days	4	0	+4	390

Newly observed counts first appearances of Smartsupp in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Smartsupp adoption by ecommerce platform

Platforms used by stores where OngoingAI has observed Smartsupp

395stores

WooCommerce182 stores · 46%

46%

PrestaShop91 stores · 23%

23%

Magento (Adobe Commerce)35 stores · 9%

OpenCart35 stores · 9%

Shopify30 stores · 8%

Shopware18 stores · 5%

Notable stores using Smartsupp

Observed installs, highest-ranked first

Store	Traffic rank	Cohort
gkshop.ch	#131,503	Top 250K
petertyson.co.uk	#138,536	Top 250K
campingsportmagenta.com	#221,732	Top 250K
bakeit.it	#247,913	Top 250K
cedarridgecompany.com	#249,772	Top 250K
sljmusic.com	#262,039	Top 500K
sante-detox.com	#273,275	Top 500K
directtextilestore.com	#312,534	Top 500K
seabasslureshop.mahocommerce.com	#313,528	Top 500K
miraklexp.wellness-point.com	#314,608	Top 500K