OngoingAI

Freshchat usage & market intelligence

OngoingAI has observed Freshchat on 21 ecommerce stores across 3 platforms.

Stores observed

21

Ecommerce stores where OngoingAI has observed it

Shopify adoption

57%

12 Shopify stores

Coverage

3 platforms

Observed across ecommerce platforms

Last observed 2026-08-17

Freshchat adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Freshchat
Shopify12 stores
57%
Magento (Adobe Commerce)7 stores
33%
WooCommerce2 stores
10%
Notable stores using Freshchat
Observed installs, highest-ranked first
StoreRank
Top 25K
Top 25K
Top 50K
Top 100K
Top 250K
Top 250K
Top 250K
Top 250K
Commonly used with
Share of Freshchat stores that also run each app
Klaviyo7 stores
33%
Yotpo5 stores
24%
UserWay4 stores
19%
Judge.me4 stores
19%
Trustpilot3 stores
14%
WordPress3 stores
14%
Competitors
Alternatives buyers weigh against Freshchat

Frequently asked questions

Stores running Freshchat most often also run Klaviyo, Magento (Adobe Commerce), Microsoft Clarity.