Freshchat usage & market intelligence
OngoingAI has observed Freshchat on 264 ecommerce stores across 6 platforms.
Compare Freshchat alternativesLast checked Sep 5, 2026
| Store | Traffic rank | Cohort |
|---|---|---|
| #18,068 | Top 25K | |
| #19,721 | Top 25K | |
| #26,609 | Top 50K | |
| #33,134 | Top 50K | |
| #71,887 | Top 100K | |
| #75,627 | Top 100K | |
| #80,116 | Top 100K | |
| #81,604 | Top 100K | |
| #82,383 | Top 100K | |
| #114,917 | Top 250K |
Showing 10 of 264 stores we track running Freshchat.
Get the full list
Klaviyo118 stores
Microsoft Clarity64 stores
WordPress56 stores
Magento (Adobe Commerce)46 stores
WooCommerce43 stores
Google Ads40 stores
Judge.me38 stores
Hotjar34 stores
Frequently asked questions
We currently observe Freshchat running on 264 ecommerce stores, most of them on Shopify.
Not currently — across the stores we observe, 6 more confirmed removals than installs over the past 90 days.
High-ranked stores where we've observed Freshchat include military.eu, militaria.pl, viewsonic.com, gl-inet.com, construmart.cl. We track 264 stores running it in total.
Stores running Freshchat most often also run Klaviyo, Microsoft Clarity, WordPress.
Common alternatives to Freshchat include Intercom, Gorgias, Zendesk, Tidio.
Freshchat's observed install base spans Shopify (58%), Magento (Adobe Commerce) (17%), WooCommerce (16%).