Chat · refreshed Jun 12, 2026
Zipchat AI Chatbot & Live Chat for Shopify
by ZIPCHAT INC · AI Chatbot & AI Chat that acts on sales & customer support: live chat, WhatsApp, Instagram & email
172 reviews, 4.80★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.80
172 reviews
Pricing
From $49/mo
freemium
Built for Shopify
Yes
Years live
3
launched May 23, 2023
Last updated
Jun 11, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+7
Rating change
7-day Δ
+0.00
28-day Δ
+0.10
Category rank over time
Where Zipchat AI Chatbot & Live Chat sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Zipchat AI Chatbot & Live Chat sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#28
of 770 active apps
Review count percentile
96th
vs category siblings
Rating percentile
65th
vs category siblings
Years on App Store
3
since 2023
Listing change cadence
What Zipchat AI Chatbot & Live Chat has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 12
2026-06-10 → 2026-06-11
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Description · Jun 10
AI Chatbot & AI Chat for sales a… → Proactive Shopify AI Chat & AI C…
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive94% · 170
- Neutral0% · 0
- Negative6% · 10
“I absolutely love Zipchat.ai and it is really working wonderfully as I train the assistant! Responds realistically, in the tone of my business. I'm able to make corrections if there is anything I want to change and will help me focus on other things. Carlo, Alessandro, Jean, and the team at Zipchat have been exceptional at helping me through the processes. Great investment.”
“The customer service is the worst I experienced in this industry. I am a paying customer. I have several agents deployed, and these guys take more than one week responding and trying to solve problems for paying customers. In e-commerce, time equals money. If you're trusting your sales to be performing at its best potential, this is not the right one.”
Top themes
Plans
Zipchat AI Chatbot & Live Chat pricing tiers.
Free
Free
- 120 AI replies/m
- Unlimited human replies/m
- Training on 100 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Starter
$49/month
- 500 AI replies/m
- Unlimited human replies/m
- Training on 1,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Growth
$129/month
- 1,500 AI replies/m
- Unlimited human replies/m
- Training on 15,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Pro
$249/month
- 3,000 AI replies/m
- Unlimited human replies/m
- Training on 75,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Zipchat AI Chatbot & Live Chat.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Zipchat AI Chatbot & Live Chat on the Shopify App Store ↗