Shopify App Store · refreshed Jun 11, 2026

Categories / Support - Other

Best Support - Other apps for Shopify.

72 active apps, 93 total reviews, 4.41 average. Live App Store data, daily rank-race for the top incumbents, and the apps merchants picked this week.

Active apps

72

live in this category today

Total reviews

93

across the niche

Avg rating

4.41

review-count weighted

Built for Shopify

3%

of the niche carries the badge

Free apps

24%

or freemium

Leaderboard

Top 15 support - other apps.

Ordered by live position on the Shopify support - other category page — what merchants actually see browsing the niche — filtered to 4.0★+ for credibility. The ↑ arrow marks 7-day climbs on the category page; +N is new reviews in the same window.

  1. #1NaN

    Enorm Ask a question

    EnormApps · This app provides a way to let customers ask questions directly on product pages and single page

    Rating

    4.80

    Reviews

    15

    $3+/mo
  2. #2NaN

    Login as Customer: Support

    Magefan · Faster customer support with direct access to any customer account — no password required

    Rating

    4.70

    Reviews

    12

    $39+/mo
  3. #3NaN

    Resolvia AI Helpdesk & Returns

    Resolvia Ai · Automatisiere deinen Kundenservice und Retourenprozess in einem System. Spare Zeit und Supportkosten

    Rating

    5.00

    Reviews

    11

    freemium
  4. #4NaN

    HireUp: Careers Page

    ValueAdd · Add a job board to your store. Post listings, accept applications, and start hiring today!

    Rating

    5.00

    Reviews

    7

    BFS$20+/mo
  5. #5NaN

    Account & Checkout Blocks

    SureCust · Customer account editor and checkout editor with dynamic blocks and extensibility

    Rating

    5.00

    Reviews

    7

    BFSFree
  6. #6NaN

    OC Product Enquiry

    ocean · Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement

    Rating

    4.20

    Reviews

    5

    $1+/mo
  7. #7NaN

    CS ‑ Business Email

    CODE SPARK · Create professional email addresses using your domain and manage them easily.

    Rating

    5.00

    Reviews

    3

    $1+/mo
  8. #8NaN

    Social Chat: Chat Button & FAQ

    ShruYa Technolab · Add WhatsApp chat to your store and provide instant customer support that drives more sales.

    Rating

    5.00

    Reviews

    3

    $2+/mo
  9. #9NaN

    CN PDF Viewer

    Common Ninja · Embed PDF Files & Let Visitors View and Download Them

    Rating

    5.00

    Reviews

    2

    $5+/mo
  10. #10NaN

    Product Save & Sync

    Software Clever Ltd · Clone products between your stores with variants, images, metafields and metaobjects intact.

    Rating

    5.00

    Reviews

    2

    $19+/mo
  11. #11NaN

    EngageBay CRM

    EngageBay · One platform for all your Marketing, Sales, and Support teams

    Rating

    5.00

    Reviews

    1

    freemium
  12. #12NaN

    Repliva

    Antonino Lombardo · Semi-automatic Customer Service , answers repetitive emails and connects with the business email

    Rating

    5.00

    Reviews

    1

    $10+/mo
  13. #13NaN

    Ringly ‑ AI Phone Support

    Ringly · AI phone support for e-commerce brands. Resolve repetitive calls and free up your team.

    Rating

    5.00

    Reviews

    1

    $349+/mo
  14. #14NaN

    Ask AI consultant

    Coora AI · Instant Product Answers, Fewer Support Tickets: AI Does the Work!

    Rating

    5.00

    Reviews

    1

    freemium
  15. #15NaN

    JennAI Agent

    Next Moove solution · AI support agent that answers customer questions automatically and helps merchants save time.

    Rating

    5.00

    Reviews

    1

    $99+/mo

Shape of the niche

Pricing and rating distributions.

Where merchants actually pay, and where merchant sentiment actually lands. Useful for “is this niche price-anchored?” and “is the bar genuinely 4.5★+ or more like 3.8★?”

Pricing

Where this niche prices.

  • Free30.6% · 22
  • Under $20/mo45.8% · 33
  • $20–$49/mo18.1% · 13
  • $50–$99/mo1.4% · 1
  • $100+/mo4.2% · 3

Rating

Where this niche rates.

  • 5.0★63.2% · 12
  • 4.5 – 4.99★10.5% · 2
  • 4.0 – 4.49★5.3% · 1
  • 3.0 – 3.99★5.3% · 1
  • Below 3.0★15.8% · 3

Methodology

Where the numbers come from.

Ratings, review counts, pricing, “Built for Shopify,” and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The leaderboard filters to apps rated 4.0★+ then orders by review count: a credibility-weighted definition of “best.” Rank race and movers come from daily category-page archives — each day’s position is the best (lowest) rank we observed across all pages of the Support - Other category. New entries are apps whose first-seen date lands in the last 28 days. Snapshot generated Jun 11, 2026.

Watch every support - other switch as it happens.

Ongoing.AI tracks every Shopify brand’s app stack daily. Find the merchants on each app, catch the moment they install or churn, and reach out the same day.