Shopify App Store · refreshed

Best Support - Other apps for Shopify.

75 active apps, 103 total reviews, 4.37 average. Live App Store data, daily rank-race for the top incumbents, and the apps merchants picked this week.

Active apps

75

live in this category today

Total reviews

103

across the niche

Avg rating

4.37

review-count weighted

Built for Shopify

3%

of the niche carries the badge

Free apps

24%

or freemium

Leaderboard

Top 16 support - other apps.

Ordered by live position on the Shopify support - other category page — what merchants actually see browsing the niche — filtered to 4.0★+ for credibility. The ↑ arrow marks 7-day climbs on the category page; +N is new reviews in the same window.

  1. #1

    Enorm Ask a question

    EnormApps · This app provides a way to let customers ask questions directly on product pages and single page

    Rating

    4.80

    Reviews

    15

    $3+/mo
  2. #2

    Login as Customer: Support

    Magefan · Faster customer support with direct access to any customer account — no password required

    Rating

    4.80

    Reviews

    13

    $39+/mo
  3. #3

    Resolvia AI Helpdesk & Returns

    Resolvia Ai · Automatisiere deinen Kundenservice und Retourenprozess in einem System. Spare Zeit und Supportkosten

    Rating

    5.00

    Reviews

    11

    freemium
  4. #4

    Account & Checkout Blocks

    SureCust · Customer account editor and checkout editor with dynamic blocks and extensibility

    Rating

    4.90

    Reviews

    9

    +1 / 7d

    BFSFree
  5. #5

    HireUp: Careers Page

    ValueAdd · Add a job board to your store. Post listings, accept applications, and start hiring today!

    Rating

    5.00

    Reviews

    7

    BFS$25+/mo
  6. #6

    OC Product Enquiry

    ocean · Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement

    Rating

    4.20

    Reviews

    5

    $1+/mo
  7. #7

    CS ‑ Business Email

    CODE SPARK · Create professional email addresses using your domain and manage them easily.

    Rating

    5.00

    Reviews

    3

    $1+/mo
  8. #8

    StartStorez AI Chatbot

    Startstorez · This app turns your website into a 24/7 support hub that gives customers the exact answers they need

    Rating

    5.00

    Reviews

    3

    +2 / 7d

    $12+/mo
  9. #9

    Social Chat: Chat Button & FAQ

    ShruYa Technolab · Add WhatsApp chat to your store and provide instant customer support that drives more sales.

    Rating

    5.00

    Reviews

    3

    $2+/mo
  10. #10

    CN PDF Viewer

    Common Ninja · Embed PDF Files & Let Visitors View and Download Them

    Rating

    5.00

    Reviews

    2

    $5+/mo
  11. #11

    Repliva

    Antonino Lombardo · Semi-automatic Customer Service , answers repetitive emails and connects with the business email

    Rating

    5.00

    Reviews

    2

    $1+/mo
  12. #12

    Ringly ‑ AI Phone Support

    Ringly · AI phone support for ecommerce brands. Resolve repetitive calls and get attributed revenue.

    Rating

    4.40

    Reviews

    2

    $349+/mo
  13. #13

    Stellar AI Chatbot + ChatGPT

    Stellar AI Chatbot · AI Chatbot that automates support & FAQs, recovers abandoned carts & grows sales

    Rating

    5.00

    Reviews

    1

    Free
  14. #14

    EngageBay CRM

    EngageBay · One platform for all your Marketing, Sales, and Support teams

    Rating

    5.00

    Reviews

    1

    freemium
  15. #15

    Ask AI consultant

    Coora AI · Instant Product Answers, Fewer Support Tickets: AI Does the Work!

    Rating

    5.00

    Reviews

    1

    freemium
  16. #16

    JennAI Agent

    Next Moove solution · AI support agent that answers customer questions automatically and helps merchants save time.

    Rating

    5.00

    Reviews

    1

    $99+/mo

Review growth

Top incumbents, traced daily.

Cumulative review count per day for the niche’s most- reviewed apps. The slope of each line IS the velocity — steeper slopes mean faster growth. Lines pulling away from the pack are the niche’s actual momentum leaders.

14121086May 28Jun 4Jun 12Jun 19Jun 27Total reviews · slope = velocity
  1. Login as Customer13
  2. Account & Checkout Blocks9
Tracked daily from Ongoing.AI's review-stats snapshots. Each point is the day's observed total review count, collapsed to one observation per day.

Shape of the niche

Pricing and rating distributions.

Where merchants actually pay, and where merchant sentiment actually lands. Useful for “is this niche price-anchored?” and “is the bar genuinely 4.5★+ or more like 3.8★?”

Pricing

Where this niche prices.

  • Free30.7% · 23
  • Under $20/mo46.7% · 35
  • $20–$49/mo16% · 12
  • $50–$99/mo1.3% · 1
  • $100+/mo5.3% · 4

Rating

Where this niche rates.

  • 5.0★52.4% · 11
  • 4.5 – 4.99★14.3% · 3
  • 4.0 – 4.49★9.5% · 2
  • 3.0 – 3.99★9.5% · 2
  • Below 3.0★14.3% · 3

Full directory

All 75 support - other apps.

Every active app Ongoing.AI tracks in this category, best-first by review count. Each links through to its live report — ratings, install footprint, review fingerprint, and rank trajectory.

Methodology

Where the numbers come from.

Ratings, review counts, pricing, “Built for Shopify,” and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The leaderboard filters to apps rated 4.0★+ then orders by review count: a credibility-weighted definition of “best.” Rank race and movers come from daily category-page archives — each day’s position is the best (lowest) rank we observed across all pages of the Support - Other category. New entries are apps whose first-seen date lands in the last 28 days. Snapshot generated .

Watch every support - other switch as it happens.

Ongoing.AI tracks every Shopify brand’s app stack daily. Find the merchants on each app, catch the moment they install or churn, and reach out the same day.