Shopify App Store · refreshed

Best Support - Other apps for Shopify.

79 active apps, 114 total reviews, 4.39★ average. Live App Store data, daily rank-race for the top incumbents, and the apps merchants picked this week.

Active apps

79

live in this category today

Total reviews

114

across the niche

Avg rating

4.39

review-count weighted

Leader share

13%

of reviews belong to Enorm

Built for Shopify

3%

of the niche carries the badge

Free apps

23%

or freemium

Leaderboard

Top 17 support - other apps.

Ordered by live position on the Shopify support - other category page, filtered to 4.0★+ for credibility. ↑ marks 7-day climbs; +N is new reviews in the same window.

  1. #1

    Enorm Ask a question

    EnormApps · This app provides a way to let customers ask questions directly on product pages and single page

    Rating

    4.80★

    Reviews

    15

    $3+/mo
  2. #2

    Login as Customer: Support

    Magefan · Faster customer support with direct access to any customer account — no password required

    Rating

    4.20★

    Reviews

    14

    $39+/mo
  3. #3

    StartStorez AI Chatbot

    Startstorez · This app turns your website into a 24/7 support hub that gives customers the exact answers they need

    Rating

    5.00★

    Reviews

    12

    +3 / 7d

    $12+/mo
  4. #4

    Resolvia AI Helpdesk & Returns

    Resolvia Ai · Automatisiere deinen Kundenservice und Retourenprozess in einem System. Spare Zeit und Supportkosten

    Rating

    5.00★

    Reviews

    11

    freemium
  5. #5

    Account & Checkout Blocks

    SureCust · Customer account editor and checkout editor with dynamic blocks and extensibility

    Rating

    4.90★

    Reviews

    10

    BFSFree
  6. #6

    LunaChat AI ChatBot

    AppToScale · Ensure 24/7 customer support with AI chatbot. Answer customer queries & improve your conversion

    Rating

    4.40★

    Reviews

    8

    $7+/mo
  7. #7

    HireUp: Careers Page

    ValueAdd · Add a job board to your store. Post listings, accept applications, and start hiring today!

    Rating

    5.00★

    Reviews

    7

    BFS$5+/mo
  8. #8

    OC Product Enquiry

    ocean · Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement

    Rating

    4.20★

    Reviews

    5

    $1+/mo
  9. #9

    Rosie: AI Phone Support Agent

    Rosie · 24/7 AI phone agent: answers calls, gives order & delivery updates, edits orders, cut support costs.

    Rating

    5.00★

    Reviews

    3

    $49+/mo
  10. #10

    Social Chat: Chat Button & FAQ

    ShruYa Technolab · Add WhatsApp chat to your store and provide instant customer support that drives more sales.

    Rating

    5.00★

    Reviews

    3

    $2+/mo
  11. #11

    CS ‑ Business Email

    CODE SPARK · Create professional email addresses using your domain and manage them easily.

    Rating

    5.00★

    Reviews

    3

    $1+/mo
  12. #12

    CN PDF Viewer

    Common Ninja · Embed PDF Files & Let Visitors View and Download Them

    Rating

    5.00★

    Reviews

    2

    $5+/mo
  13. #13

    Ringly ‑ AI Phone Support

    Ringly · AI phone support for ecommerce brands. Resolve repetitive calls and get attributed revenue.

    Rating

    4.40★

    Reviews

    2

    $349+/mo
  14. #14

    Stellar AI Chatbot + ChatGPT

    Stellar AI Chatbot · AI Chatbot that automates support & FAQs, recovers abandoned carts & grows sales

    Rating

    5.00★

    Reviews

    1

    Free
  15. #15

    EngageBay CRM

    EngageBay · One platform for all your Marketing, Sales, and Support teams

    Rating

    5.00★

    Reviews

    1

    freemium
  16. #16

    Ask AI consultant

    Coora AI · Instant Product Answers, Fewer Support Tickets: AI Does the Work!

    Rating

    5.00★

    Reviews

    1

    freemium
  17. #17

    JennAI Agent

    Next Moove solution · AI support agent that answers customer questions automatically and helps merchants save time.

    Rating

    5.00★

    Reviews

    1

    $99+/mo

Momentum · last 28 days

Who's growing.

Cumulative review curves for the incumbents — the slope is the velocity — and the apps adding the most reviews right now, which aren't always the same names.

1612840May 28Jun 7Jun 18Jun 28Jul 9Total reviews · slope = velocity
  1. Login as Customer14
  2. StartStorez AI Chatbot12
  3. Account & Checkout Blocks10
Tracked daily from Ongoing.AI's review-stats snapshots. Each point is the day's observed total review count, collapsed to one observation per day.

  1. +11

    new reviews

    StartStorez AI Chatbot

    Startstorez · This app turns your website into a 24/7 support hub that gives customers the exact answers they need

    Pattern

    Rating

    5.00★

    Total reviews

    12

  2. +2

    new reviews

    Account & Checkout Blocks

    SureCust · Customer account editor and checkout editor with dynamic blocks and extensibility

    Pattern

    Rating

    4.90★

    Total reviews

    10

  3. +1

    new reviews

    Login as Customer: Support

    Magefan · Faster customer support with direct access to any customer account — no password required

    Pattern

    Rating

    4.20★

    Total reviews

    14

Shape of the niche

Pricing and rating distributions.

Where merchants actually pay, and where sentiment actually lands — "is this niche price-anchored?" and "is the bar genuinely 4.5★+?"

Pricing

  • Free29.1% · 23
  • Under $20/mo48.1% · 38
  • $20–$49/mo17.7% · 14
  • $50–$99/mo1.3% · 1
  • $100+/mo3.8% · 3

Rating

  • 5.0★52.4% · 11
  • 4.5 – 4.99★9.5% · 2
  • 4.0 – 4.49★19% · 4
  • 3.0 – 3.99★4.8% · 1
  • Below 3.0★14.3% · 3

Full directory

All 79 support - other apps.

Every active app tracked in this category, best-first by review count. Each links to its live report.

Keep exploring

Merchants also shop these categories.

SEO921 apps · 87k reviews · avg 4.46★Product reviews395 apps · 85k reviews · avg 4.63★Upsell and cross-sell976 apps · 83k reviews · avg 4.72★Email marketing380 apps · 58k reviews · avg 4.39★

Methodology

Where the numbers come from.

Ratings, review counts, pricing, “Built for Shopify,” and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The leaderboard filters to apps rated 4.0★+ then orders by review count: a credibility-weighted definition of “best.” Rank race and movers come from daily category-page archives — each day’s position is the best (lowest) rank we observed across all pages of the Support - Other category. New entries are apps whose first-seen date lands in the last 28 days. Snapshot generated .

Watch every support - other switch as it happens.

Ongoing.AI tracks every Shopify brand’s app stack daily. Find the merchants on each app, catch the moment they install or churn, and reach out the same day.

Track this category — free All categories →