OngoingAI

DigitalGenius usage & market intelligence

OngoingAI has observed DigitalGenius on 83 ecommerce stores across 5 platforms.

Among 67,237 stores continuously observed over the last 30 days, DigitalGenius penetration moved 0% → 0.1%.

Compare DigitalGenius alternatives

Stores observed

83

Ecommerce stores where OngoingAI has observed it

Shopify adoption

95%

79 Shopify stores

Coverage

5 platforms

Observed across ecommerce platforms

Last checked Sep 16, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing 2 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days42+245
Last 90 days42+273

Newly observed counts first appearances of DigitalGenius in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

DigitalGenius adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed DigitalGenius
83stores
Shopify79 stores · 95%
95%
2%
PrestaShop1 stores · 1%
1%
Shopware1 stores · 1%
1%
BigCommerce1 stores · 1%
1%
Notable stores using DigitalGenius
Observed installs, highest-ranked first
StoreTraffic rankCohort
#30,904Top 50K
#40,496Top 50K
#53,416Top 100K
#58,915Top 100K
#66,393Top 100K
#86,428Top 100K
#88,141Top 100K
#115,549Top 250K
#120,028Top 250K
#140,549Top 250K

Showing 10 of 83 stores we track running DigitalGenius.

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Pricing
Free to install
FreeFree to install
What does DigitalGenius do?

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversi...

  • Conversational AI. Let your users have natural conversations with AI Concierge.
  • Visual AI. Trained on e-commerce products, detects defects and barcodes.
  • Generative AI. Personalized touch, finetuned for ecommerce and your brand tone.
  • Deep Integrations. Connected with carriers, ERPs, warehouses to resolve issues.
  • Analytics & Alerting. See AI performance and get insights on where to improve.

Features

Upsell and cross-sellSupport - Other
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0
Aug 18Sep 16

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#103

Tracked daily · last 30 days · as of 2026-09-16

Catalog position
Within Upsell and cross-sell on the App Store
Rank by reviews
#297 of 644
Review percentile
54th
Rating percentile
55th
On the App Store
2.6 yrs
Commonly used with
Share of DigitalGenius stores that also run each app
Klaviyo56 stores
67%
Trustpilot27 stores
33%
Yotpo27 stores
33%
Okendo26 stores
31%
28%
Elevar22 stores
27%
Rebuy20 stores
24%
Competitors
Alternatives buyers weigh against DigitalGenius
Works with
Integrations listed for DigitalGenius
GorgiasMicrosoft DynamicsNetSuiteSalesforceUPSZendesk

Frequently asked questions

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversi... It's a upsell and cross-sell tool for ecommerce stores.