OngoingAI

DigitalGenius usage & market intelligence

OngoingAI has observed DigitalGenius on 83 ecommerce stores across 5 platforms.

Compare DigitalGenius alternatives

Stores observed

83

Ecommerce stores where OngoingAI has observed it

Shopify adoption

94%

78 Shopify stores

Coverage

5 platforms

Observed across ecommerce platforms

Last checked Sep 5, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 2 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days31+274
Last 90 days31+274

Newly observed counts first appearances of DigitalGenius in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

DigitalGenius adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed DigitalGenius
83stores
Shopify78 stores · 94%
94%
Shopware2 stores · 2%
2%
PrestaShop1 stores · 1%
1%
BigCommerce1 stores · 1%
1%
Magento (Adobe Commerce)1 stores · 1%
1%
Notable stores using DigitalGenius
Observed installs, highest-ranked first
StoreTraffic rankCohort
everlane.com
#40,496Top 50K
frstore.thebeatles.com
#46,410Top 50K
dtlr.com
#53,416Top 100K
de.shokz.com
#58,915Top 100K
representclo.com
#66,393Top 100K
paireyewear.com
#86,428Top 100K
motelrocks.com
#88,141Top 100K
drift.co
#115,549Top 250K
clubllondon.com
#120,028Top 250K
hollandcooper.com
#140,549Top 250K

Showing 10 of 83 stores we track running DigitalGenius.

Get the full list
Pricing
Free to install
FreeFree to install
What does DigitalGenius do?

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversi...

  • Conversational AI. Let your users have natural conversations with AI Concierge.
  • Visual AI. Trained on e-commerce products, detects defects and barcodes.
  • Generative AI. Personalized touch, finetuned for ecommerce and your brand tone.
  • Deep Integrations. Connected with carriers, ERPs, warehouses to resolve issues.
  • Analytics & Alerting. See AI performance and get insights on where to improve.

Features

Upsell and cross-sellSupport - Other
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#7 on Aug 15 → #8 on Sep 5 · 22 observed days#8▼1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Upsell and cross-sell on the App Store
Rank by reviews
#299 of 637
Review percentile
53th
Rating percentile
55th
On the App Store
2.5 yrs
Commonly used with
Share of DigitalGenius stores that also run each app
Klaviyo55 stores
66%
Trustpilot27 stores
33%
Instafeed (Mintt Studio)25 stores
30%
Okendo25 stores
30%
Yotpo25 stores
30%
Swym Wishlist Plus21 stores
25%
Elevar21 stores
25%
Klarna19 stores
23%
Competitors
Alternatives buyers weigh against DigitalGenius
See the full DigitalGenius alternatives comparison
Works with
Integrations listed for DigitalGenius
GorgiasMicrosoft DynamicsNetSuiteSalesforceUPSZendesk
Apps similar to DigitalGenius
The App Store's own "more apps like this" for DigitalGenius
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Frequently asked questions

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversi... It's a upsell and cross-sell tool for ecommerce stores.