OngoingAI

Usage & market intelligence

Observed on 103 ecommerce stores.

Across 321,427 tracked stores, observed usage rose from 55 to 72 stores over a 30-day comparison.

Stores observed
103
Ecommerce stores where OngoingAI has observed it
Shopify adoption
96%
99 Shopify stores
Coverage
5 platforms
Observed across ecommerce platforms

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 5 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days84▲ +434
Last 90 days94▲ +590

Newly observed counts first appearances of DigitalGenius in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

DigitalGenius adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed DigitalGenius
Shopify
x
PrestaShop
x
Shopware
x
BigCommerce
x
Notable stores using DigitalGenius
Observed installs, highest-ranked first
StoreTraffic rankCohort
#30,904Top 50K
#40,496Top 50K
#53,416Top 100K
#58,915Top 100K
#66,393Top 100K
#86,428Top 100K
#88,141Top 100K
#115,549Top 250K
#120,028Top 250K
#137,408Top 250K

Showing 10 of 103 stores we track running DigitalGenius.

Get the full list
Pricing
Free to install
Free
Free to install
What does DigitalGenius do?

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversi...

  • Conversational AI. Let your users have natural conversations with AI Concierge.
  • Visual AI. Trained on e-commerce products, detects defects and barcodes.
  • Generative AI. Personalized touch, finetuned for ecommerce and your brand tone.
  • Deep Integrations. Connected with carriers, ERPs, warehouses to resolve issues.
  • Analytics & Alerting. See AI performance and get insights on where to improve.

Features

Upsell and cross-sellSupport - Other
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other
    #11▼4
  • Upsell and cross-sell
    #216▼8

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Upsell and cross-sell on the App Store
Rank by reviews
#301 of 667
Review percentile
55th
Rating percentile
56th
On the App Store
2.6 yrs
Commonly used with
Share of DigitalGenius stores that also run each app
Klaviyo
x
Instafeed (Mintt Studio)
x
Okendo
x
Yotpo
x
Trustpilot
x
Rebuy
x
Elevar
x
Swym Wishlist Plus
x
Competitors
Alternatives buyers weigh against DigitalGenius
Works with
Integrations listed for DigitalGenius
GorgiasMicrosoft DynamicsNetSuiteSalesforceUPSZendesk

Frequently asked questions

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversi... It's a upsell and cross-sell tool for ecommerce stores.