Business Phone Number & Agent

Shopify support - other app by Decision Trees Inc·Shopdigits turns phone calls into ecom revenue: 24/7 AI Voice Agent & outbound call campaigns.

Snapshot

2.30(5 reviews)#9of 77 inSupport - Other

Ongoing.AI tracks Business Phone Number & Agent daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesSupport - Other

Rating

2.30

5 reviews

Pricing

From $20/mo

paid

Built for Shopify

No

Years live

5

launched Feb 23, 2021

Last updated

Jul 2, 2026

Shopify listing

Category rank over time

Where Business Phone Number & Agent sits day-by-day in Support - Other.

Position across the Support - Other page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Support - Other leaderboard →

#60#64#67#71#74May 28May 31Jun 4Jun 7Jun 11Business Phone Number & Agent · #72EngageBay CRM · #71Reply Genius GPT · #73
Best position observed: #62. Business Phone Number & Agent slipped 9 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Business Phone Number & Agent sits in the App Store.

Rank and percentile inside the Support - Other category — the competitive shape of the niche around this app.

Rank in Support - Other

#9

of 77 active apps

Review count percentile

88th

vs category siblings

Rating percentile

74th

vs category siblings

Years on App Store

5

since 2021

Listing change cadence

What Business Phone Number & Agent has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+15shopify_lastmod: 2026-06-09 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-02Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 3

2026-06-30 → 2026-07-02

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

2.30(5 reviews)
  • 80%positive8
  • 0%neutral0
  • 20%negative2

Top themes

    What merchants praise

    “just installed it today. so far so good. That 1 star review is really dragging down this app. It's a good app. And the support is good.”
    rindahl & co · 5★ · 2025-12-08

    What merchants complain about

    “It claims an AI agent handles calls 24/7 with FAQs. However , there is no specific settings in the app to set up the AI agent.”
    Cusari · 1★ · 2026-05-03

    Plans

    Business Phone Number & Agent pricing tiers.

    Small Shop

    $20/month

    • 1 Phone number (local or toll-free)
    • 1 Employee
    • Android & iOS native apps
    • Unlimited calls within US & Canada
    • Unlimited voicemail
    • Voicemail transcription

    Medium Shop

    $30/month

    • 1 Phone number (local or toll-free)
    • 1 Employee
    • Android & iOS native apps
    • Unlimited calls within US & Canada
    • Unlimited voicemail
    • Voicemail transcription
    • AI Voice Agent answering incoming calls

    Enterprise

    $50/month

    • 1 Phone number (local or toll-free)
    • Unlimited Employees
    • Android & iOS native apps
    • Unlimited calls within US & Canada
    • Unlimited voicemail
    • Voicemail transcription
    • AI Voice Agent answering incoming calls

    FAQ

    Business Phone Number & Agent — frequently asked questions.

    What is Business Phone Number & Agent on Shopify?
    Business Phone Number & Agent is a Shopify app in the Support - Other category. Shopdigits is a calling platform built for ecommerce, supporting both inbound and outbound workflows. Its AI Voice Agent answers calls 24/7, handles FAQs, qualifies leads, and books appointments through AI-powered IVR, then routes high-intent callers to a representative with full Shopify context. For outbound efforts, Shopdigits enables segmented campaigns—such as abandoned checkout recovery, VIP outreach, and high-AOV targeting—using a power dialer and automated voicemail drops. It averages 2.30 out of 5 across 5 merchant reviews on the Shopify App Store.
    How much does Business Phone Number & Agent cost?
    Business Phone Number & Agent has 3 paid plans on the Shopify App Store, starting at $20/month and going up to $50/month.
    Is Business Phone Number & Agent free?
    No, Business Phone Number & Agent is a paid Shopify app. Plans start at $20/month on the Shopify App Store.
    When was Business Phone Number & Agent launched?
    Business Phone Number & Agent launched on February 23, 2021 — over 5 years on the Shopify App Store. In that time it has gathered 5 merchant reviews.
    Is Business Phone Number & Agent Built for Shopify?
    Business Phone Number & Agent does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Business Phone Number & Agent alternatives?
    Merchants commonly compare Business Phone Number & Agent with Enorm Ask a question, Login as Customer, Resolvia AI Helpdesk & Returns, and Account & Checkout Blocks. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    EnormApps

    Enorm Ask a question

    4.80★15

    Magefan

    Login as Customer: Support

    4.20★14

    Resolvia Ai

    Resolvia AI Helpdesk & Returns

    5.00★11

    Known for: ease-of-use

    SureCust

    Account & Checkout Blocks

    4.90★10
    Browse more inAll Support - Other apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Business Phone Number & Agent.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Business Phone Number & Agent — free Start free

    Prefer the source? View Business Phone Number & Agent on the Shopify App Store ↗