Support - Other · refreshed Jun 12, 2026
Login as Customer for Shopify
by Magefan · Faster customer support with direct access to any customer account — no password required
12 reviews, 4.70★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.70
12 reviews
Pricing
From $39/mo
freemium
Built for Shopify
No
Years live
4
launched Mar 16, 2022
Last updated
Jun 8, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Login as Customer sits day-by-day in Support - Other.
Position across the Support - Other page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Login as Customer sits in the App Store.
Rank and percentile inside the Support - Other category — the competitive shape of the niche around this app.
Rank in Support - Other
#2
of 72 active apps
Review count percentile
99th
vs category siblings
Rating percentile
82th
vs category siblings
Years on App Store
4
since 2022
Listing change cadence
What Login as Customer has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-08
Shopify Lastmod · Jun 8
2026-06-04 → 2026-06-07
Shopify Lastmod · Jun 5
2026-06-02 → 2026-06-04
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive77% · 10
- Neutral0% · 0
- Negative23% · 3
“I get support even though I'm on the free plan. A nice way for Magefan to make sure their tool fits in our stack and show how much they care. Nicely done.”
“Didn't give us what we wanted. It prompted to seek approval from the customer. Very dependant on the type of Shopify plan which is disappointing.”
Top themes
Plans
Login as Customer pricing tiers.
Basic Plan
Free
- Up to 10 customer logins/month
- Limited login history
- Basic API access
- Supports legacy & customer accounts +B2B
- Multipass compatible (not required)
Pro Plan
$39/month
- Unlimited customer logins/month
- Persistent shopping cart sharing
- Create, send pre-built carts to customer
- Full audit logs (on customer accounts)
- View orders placed via admin login
- Log in from CRM or helpdesk (via API)
- Supports legacy & customer accounts +B2B
- Multipass compatible (not required)
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Login as Customer.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Login as Customer on the Shopify App Store ↗