OngoingAI

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Shopify rating
4.3 ★
20 reviews
Pricing
Free plan available
Basic Plan
Free
  • • Up to 10 customer logins/month
  • • Limited login history
  • • Basic API access
  • • Supports legacy & customer accounts +B2B
  • • Multipass compatible (not required)
Pro Plan
$39/month
7-day free trial · or $390/year and save 17%
  • • Unlimited customer logins/month
  • • Persistent shopping cart sharing
  • • Create, send pre-built carts to customer
  • • Full audit logs (on customer accounts)
  • • View orders placed via admin login
What does Login as Customer do?

Log in to customer accounts from admin panel to deliver faster customer service. Prepare shopping carts, place orders, fix issues, and more. ALL IN ONE CLICK!

  • Log into customer accounts with one click (with or without Multipass)
  • Place orders, manage carts (persistent cart), and troubleshoot in real time
  • Log in to customer account from any CRM and helpdesk (with API)
  • Track support-related logins for transparency and compliance
  • Compatible with all Shopify plans (Plus not required)

Features

Support - Other
Review history
Daily review count on the Shopify App Store
20+6 · 30d~0.2/day· Rating 4.1★ → 4.3★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other
    #10▼3

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Support - Other on the App Store
Rank by reviews
#3 of 72
Review percentile
97th
Rating percentile
81th
On the App Store
4.5 yrs
Works with
Integrations listed for Login as Customer: Support
Shopify Admin
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Frequently asked questions

Log in to customer accounts from admin panel to deliver faster customer service. Prepare shopping carts, place orders, fix issues, and more. ALL IN ONE CLICK! It's a support - other tool for ecommerce stores.