OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
Pricing
Free trial available
Repliva
Estimated monthly cost
7-day free trial
  • • 500 successful analyses per 30-day cycle
  • • $30 per started block of 200 extra
  • • Unlimited free analyses during trial
  • • Successful reanalyses count toward usage
  • • AI replies with Shopify store context
What does Repliva do?

Automate Shopify customer support emails with AI. Draft accurate replies using real order, tracking, product, subscription, and store policy data.

  • Draft AI replies using live order, tracking, and customer data.
  • Apply your store policies, rules, FAQs, and brand voice to every reply.
  • Review, edit, improve, translate, and send replies from one inbox.
  • Process refunds and check live tracking without opening Shopify Admin.
  • Learn from your corrections to make future AI replies more accurate.

Features

HelpdeskEmailAuto-replyAI responsesAI summariesEscalationOrder trackingAnalyticsWorkflow automationEmail responsesPayment statusReturn processing
Review history
Daily review count on the Shopify App Store
1+1 · 30d· Rating 0.0★ → 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #132▼25
  • Workflow automation
    #363▼47

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#49 of 162
Review percentile
70th
Rating percentile
100th
On the App Store
0.4 yrs
Works with
Integrations listed for Repliva: AI Customer Support
GMAILIMAP
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Frequently asked questions

Automate Shopify customer support emails with AI. Draft accurate replies using real order, tracking, product, subscription, and store policy data. It's a helpdesk tool for ecommerce stores.