OnAir

Shopify support - other app by Vocus.io Inc·Instant customer calls on your phone - no downloads or installations needed for customers!

Snapshot

#53of 77 inSupport - Other

OnAir is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesSupport - Other

Pricing

From $9/mo

free_trial

Built for Shopify

No

Years live

1

launched Oct 11, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where OnAir sits in the App Store.

Rank and percentile inside the Support - Other category — the competitive shape of the niche around this app.

Rank in Support - Other

#53

of 77 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What OnAir has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-14 → 2026-06-16

PricingIdentity & listingCadence

Plans

OnAir pricing tiers.

Basic Plan

$9/month

    Professional Plan

    $19/month

      Business Plan

      $49/month

        FAQ

        OnAir — frequently asked questions.

        What is OnAir on Shopify?
        OnAir, officially listed on the Shopify App Store as OnAir: 1‑Click Online Calls, is a Shopify app in the Support - Other category. How many potential customer landed on your store, had a question, but did not find someone to speak to? OnAir embeds a sleek "tap to call" widget on your store. Customers can call you from their browser (no app downloads!). You receive calls directly on your phone, while you're on the go. Mark yourself offline and the widget will vanish until you're back online. Route calls between your colleagues. Transcribe calls. And so much more!
        How much does OnAir cost?
        OnAir has 3 paid plans on the Shopify App Store, starting at $9/month and going up to $49/month.
        Is OnAir free?
        No, OnAir is a paid Shopify app. Plans start at $9/month on the Shopify App Store.
        When was OnAir launched?
        OnAir launched on October 11, 2024 — over 1 year on the Shopify App Store.
        Is OnAir Built for Shopify?
        OnAir does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
        What are the best OnAir alternatives?
        Merchants commonly compare OnAir with Enorm Ask a question, Login as Customer, Resolvia AI Helpdesk & Returns, and Account & Checkout Blocks. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

        Alternatives

        Apps merchants pick instead.

        EnormApps

        Enorm Ask a question

        4.80★15

        Magefan

        Login as Customer: Support

        4.20★14

        Resolvia Ai

        Resolvia AI Helpdesk & Returns

        5.00★11

        Known for: ease-of-use

        SureCust

        Account & Checkout Blocks

        4.90★10
        Browse more inAll Support - Other apps

        Methodology

        Where the numbers come from.

        Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

        Find every brand running OnAir.

        Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

        Track OnAir — free Start free

        Prefer the source? View OnAir on the Shopify App Store ↗