OngoingAI

Customer Service AI usage & market intelligence

Shopify rating

2.0 ★

1 reviews

What does Customer Service AI do?

Lightning-fast customer support that responds to customer emails within one minute using AI. Smart automation handles actions such as refunds, rese...

  • Lightning fast customer support
  • Automated actions such as refunds, resends, order changes and address updates
  • Fully personalized replies based on your feedback and policies
  • Help reduce customer support workload

Features

Support - Other
Review history
Daily review count on the Shopify App Store
1±0 · 20d· Rating steady at 2.0★
Aug 16Sep 4

Daily tracking from Aug 10, 2026 through today · 20 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#35 on Aug 15 → #32 on Sep 5 · 22 observed days#32▲3

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Support - Other on the App Store
Rank by reviews
#14 of 71
Review percentile
82th
Rating percentile
77th
On the App Store
0.6 yrs
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Frequently asked questions

Lightning-fast customer support that responds to customer emails within one minute using AI. Smart automation handles actions such as refunds, rese... It's a support - other tool for ecommerce stores.