OngoingAI

OnCustomer usage & market intelligence

What does OnCustomer do?

OnCustomer - An effective omnichannel communication platform that helps businesses successfully communicate with customers through insightful under...

  • Conversation management: Automatic Routing conversation from multiple channels
  • Bot website: Automated lead tools help optimize customer conversion on website
  • SLA: Alerts and reporting for conversations violating Service Level Agreements
  • Surpport: Interaction channel and ticket management to manage customer complaint
  • CSAT & Survey: Collect automatically customer feedback and surveys

Features

ChatSupport - Other
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#73 on Aug 15 → #83 on Sep 5 · 22 observed days#83▼10

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#394 of 852
Review percentile
54th
Rating percentile
61th
On the App Store
2.4 yrs
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Frequently asked questions

OnCustomer - An effective omnichannel communication platform that helps businesses successfully communicate with customers through insightful under... It's a chat tool for ecommerce stores.