Zendesk AI Agent By Adelante

Shopify chat app by Adelante LTD·Managed AI support agent for your Zendesk, connected to your store data.

Snapshot

5.00(3 reviews)#229of 820 inChat

Ongoing.AI tracks Zendesk AI Agent By Adelante daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

3 reviews

Pricing

From $99/mo

free_trial

Built for Shopify

No

Years live

0

launched Apr 13, 2026

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

3.102.802.502.201.905.003.752.501.250.00May 28Jun 4Jun 11Jun 18Jun 25Total reviewsRating (0–5)
Zendesk AI Agent By Adelante added 0 reviews over the last 28 days.

Catalog position

Where Zendesk AI Agent By Adelante sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#229

of 820 active apps

Review count percentile

72th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Zendesk AI Agent By Adelante has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+19shopify_lastmod: 2026-06-12 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-26 → 2026-06-30

Shopify Lastmod · Jun 27

2026-06-24 → 2026-06-26

Shopify Lastmod · Jun 25

2026-06-22 → 2026-06-24

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(3 reviews)
  • 100%positive3
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “The system implementation process was smooth, and the service is fast and perfectly tailored to all our needs. The bot feels human and reduced the number of inquiries forwarded to live agents by over 85% within the first month of setup. Highly recommended for any e-commerce site looking to streamline their operations!”
    ecoLove · 5★ · 2026-06-24

    Plans

    Zendesk AI Agent By Adelante pricing tiers.

    500 Messages/Month

    $99/month

    • Unlimited channels integrations
    • Custom training on your brand
    • Single language support
    • Human handoff when needed
    • Read Shopify Data (Order Data/Profiles)
    • Native Zendesk integration via ZD App
    • Text Based Product Recommendations
    • Ticket tagging to build Zendesk reports

    5K Messages/Month

    $800/month

    • Unlimited channels integrations
    • Custom training on your brand
    • Multi-language support
    • Real-time AI Agent analytics dashboard
    • Human handoff when needed
    • Execute Shopify Actions
    • Visual Product Recommendations Search
    • Native Zendesk integration via ZD App

    Capabilities

    What Zendesk AI Agent By Adelante can do.

    The 19 capabilities Zendesk AI Agent By Adelante lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    5
    • AI chatbots
    • Live chat
    • SMS
    • Email chat
    • Multi-language

    Automated responses

    7
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Review requests
    • Order updates

    Customization

    7
    • Emojis and stickers
    • Business hours
    • Welcome messages
    • Tagging
    • Chat assignment
    • Chat flows
    • Agent avatar

    FAQ

    Zendesk AI Agent By Adelante — frequently asked questions.

    What is Zendesk AI Agent By Adelante on Shopify?
    Zendesk AI Agent By Adelante is a Shopify app in the Chat category. This app connects Shopify data (orders, products, customers) to your Zendesk AI support work. The ZD AI Support Agent is an AI agent implemented and managed completely for you. It runs within your Zendesk account and connects to your Shopify and other data sources to answer customer questions 24/7, handover tickets to a human agent in Zendesk when needed, and allowing support teams to focus on complex issues instead of wasting time on manual replies. It averages 5.00 out of 5 across 3 merchant reviews on the Shopify App Store.
    How much does Zendesk AI Agent By Adelante cost?
    Zendesk AI Agent By Adelante has 2 paid plans on the Shopify App Store, starting at $99/month and going up to $800/month.
    Is Zendesk AI Agent By Adelante free?
    No, Zendesk AI Agent By Adelante is a paid Shopify app. Plans start at $99/month on the Shopify App Store.
    When was Zendesk AI Agent By Adelante launched?
    Zendesk AI Agent By Adelante launched on April 13, 2026. In that time it has gathered 3 merchant reviews.
    Is Zendesk AI Agent By Adelante Built for Shopify?
    Zendesk AI Agent By Adelante does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Zendesk AI Agent By Adelante alternatives?
    Merchants commonly compare Zendesk AI Agent By Adelante with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Common comparisons

    Head-to-head pages.

    Gorgias Vs Zendesk

    Read the comparison →

    Tidio Vs Zendesk

    Read the comparison →

    Alternatives

    Zendesk Alternatives

    See all alternatives →

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Zendesk AI Agent By Adelante.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Zendesk AI Agent By Adelante — free Start free

    Prefer the source? View Zendesk AI Agent By Adelante on the Shopify App Store ↗