OngoingAI

SB AI Chatbot usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 3 conversations/month, 2 support tickets
  • • 50 total AI messages
  • • 50 AI-trained products, 5 FAQs
  • • Basic Knowledge Base, Order Lookup
  • • Product Recommendations, Human Handoff
Starter$9.99/month

7-day free trial

  • • 40 conversations/month
  • • 20 messages/conversation and tickets
  • • 2500 AI-trained products, 10 FAQs
  • • Product Recommendations, Knowledge Base
  • • Order Lookup, Human Handoff, Import FAQs
Pro (Recommended)$19.99/month

7-day free trial

  • • 80 conversations/month,50 support ticket
  • • 30 messages/conversation, 50 FAQs
  • • 10000 AI-trained products, Order Lookup
  • • Advanced Knowledge Base, Human Handoff
  • • AI Product Recommendations, Theme Widget
Extended$49.99/month

7-day free trial

  • • 150 conversations/month,100 FAQs Tickets
  • • 75 messages/conversation
  • • 50000 AI-trained products, Order Lookup
  • • Advanced Knowledge Base, Human Handoff
  • • AI Product Recommendations, Theme Widget
What does SB AI Chatbot do?

AI shopping assistant for Shopify that recommends products, answers FAQs, tracks orders and automates customer support.

  • AI product recommendations that turn questions into sales
  • Instant answers from your FAQs, policies & uploaded docs
  • Real-time order lookup & tracking inside the chat
  • Smart human handoff with automatic ticket creation
  • Train the AI on your products, policies & documents

Features

ChatAI chatbotsLive chatEmail chatBehavior trackingAgent analyticsEncryptionCustomer insightsCart recoveryCOD verificationFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellSend transcriptColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat assignmentChat flowsAgent avatarSupport - Other
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#48 on Aug 23 → #43 on Sep 5 · 14 observed days#43▲5

Tracked daily · last 14 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#762 of 852
Review percentile
11th
Rating percentile
61th
On the App Store
0.2 yrs
Works with
Integrations listed for SB AI Chatbot: Sales & Support
Shopify Admin
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Frequently asked questions

AI shopping assistant for Shopify that recommends products, answers FAQs, tracks orders and automates customer support. It's a chat tool for ecommerce stores.