OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • 3 conversations/month, 2 support tickets
  • • 50 total AI messages
  • • 50 AI-trained products, 5 FAQs
  • • Basic Knowledge Base, Order Lookup
  • • Product Recommendations, Human Handoff
Starter
$9.99/month
7-day free trial
  • • 40 conversations/month
  • • 20 messages/conversation and tickets
  • • 2500 AI-trained products, 10 FAQs
  • • Product Recommendations, Knowledge Base
  • • Order Lookup, Human Handoff, Import FAQs
Pro (Recommended)
$19.99/month
7-day free trial
  • • 80 conversations/month,50 support ticket
  • • 30 messages/conversation, 50 FAQs
  • • 10000 AI-trained products, Order Lookup
  • • Advanced Knowledge Base, Human Handoff
  • • AI Product Recommendations, Theme Widget
Extended
$49.99/month
7-day free trial
  • • 150 conversations/month,100 FAQs Tickets
  • • 75 messages/conversation
  • • 50000 AI-trained products, Order Lookup
  • • Advanced Knowledge Base, Human Handoff
  • • AI Product Recommendations, Theme Widget
What does SB AI Chatbot do?

AI shopping assistant for Shopify that recommends products, answers FAQs, tracks orders and automates customer support.

  • AI product recommendations that turn questions into sales
  • Instant answers from your FAQs, policies & uploaded docs
  • Real-time order lookup & tracking inside the chat
  • Smart human handoff with automatic ticket creation
  • Train the AI on your products, policies & documents

Features

ChatAI chatbotsLive chatEmail chatBehavior trackingAgent analyticsEncryptionCustomer insightsCart recoveryCOD verificationFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellSend transcriptColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat assignmentChat flowsAgent avatarSupport - Other
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other
    #66▼24
  • Chat
    #476▼5

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#758 of 889
Review percentile
15th
Rating percentile
61th
On the App Store
0.2 yrs
Works with
Integrations listed for SB AI Chatbot: Sales & Support
Shopify Admin
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Frequently asked questions

AI shopping assistant for Shopify that recommends products, answers FAQs, tracks orders and automates customer support. It's a chat tool for ecommerce stores.