OngoingAI

Social Chat usage & market intelligence

Shopify rating

5.0 ★

3 reviews

Pricing
Free plan available
FreeFree
  • • 1 WhatsApp number
  • • Left or right button position
  • • Standard prefilled message
  • • Includes "Powered by" badge
Grow$2.99/month

5-day free trial · or $32.89/year and save 8%

  • • Everything in Free, plus
  • • Up to 3 WhatsApp numbers
  • • Agent roles (e.g. Sales, Support)
  • • Full custom branding and colors
  • • Custom chat icon
Advance$6.99/month

5-day free trial · or $76.89/year and save 8%

  • • Everything in Grow, plus
  • • AI FAQ bot (up to 10 topics)
  • • AI answers from your topics
  • • Matches paraphrased questions
  • • Analytics dashboard
What does Social Chat do?

Add a WhatsApp chat button to your Shopify store so shoppers can get instant support via live chat. Build trust, answer FAQs, and turn chat into sale.

  • Add a WhatsApp chat button to your store in minutes
  • Provide instant customer support via WhatsApp
  • Customize chat button position, style, and visibility
  • Mobile and desktop optimized experience
  • Increase conversions with real-time conversations

Features

Selling in person - OtherSupport - Other
Review history
Daily review count on the Shopify App Store
3±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Selling in person - Other#23 on Aug 15 → #22 on Sep 5 · 22 observed days#22▲1
  • Support - Other#36 on Aug 15 → #33 on Sep 5 · 22 observed days#33▲3

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Selling in person - Other on the App Store
Rank by reviews
#10 of 38
Review percentile
76th
Rating percentile
100th
On the App Store
2.4 yrs
Works with
Integrations listed for Social Chat: Chat Button & FAQ
Shopify AdminWhatsapp
Apps similar to Social Chat
The App Store's own "more apps like this" for Social Chat
Comply
3.8(4)

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Frequently asked questions

Add a WhatsApp chat button to your Shopify store so shoppers can get instant support via live chat. Build trust, answer FAQs, and turn chat into sale. It's a selling in person - other tool for ecommerce stores.