Social Chat

Social Chat, officially listed on the Shopify App Store as Social Chat: Chat Button & FAQ, is a Shopify app in the Selling in person - Other category. Provide real-time customer support, answer questions faster, and build trust by letting shoppers connect with you directly on WhatsApp. Quick responses lead to better engagement, higher satisfaction, and more conversions. Customize your chat button to match your brand and control how it appears across mobile and desktop. Whether you want to increase sales or improve support, SC Chat helps you stay connected with your customers at the right moment. It averages 5.00 out of 5 across 3 merchant reviews on the Shopify App Store.

Social Chat offers a free plan and 2 paid plans starting at $2/month and going up to $6.99/month. The free plan includes 1 WhatsApp number, Left or right button position, Standard prefilled message, and Includes "Powered by" badge. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Social Chat offers a free plan alongside paid options. The free plan includes 1 WhatsApp number, Left or right button position, and Standard prefilled message. Paid plans start at $2/month for advanced features.

Social Chat launched on April 22, 2024 — over 2 years on the Shopify App Store. In that time it has gathered 3 merchant reviews.

Social Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Social Chat with Simmer, Enorm Ask a question, Login as Customer, and Meldefluss. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.