OngoingAI

Chatra usage & market intelligence

OngoingAI has observed Chatra on 199 ecommerce stores across 6 platforms.

Compare Chatra alternatives

Stores observed

199

Ecommerce stores where OngoingAI has observed it

Shopify adoption

85%

169 Shopify stores

Shopify rating

4.5 ★

305 reviews

Last checked Sep 5, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Declining — 2 more confirmed removals than installs over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days13-2198
Last 90 days13-2198

Newly observed counts first appearances of Chatra in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.82average· 272 reviews analyzed· 272 with written feedback
92% 5★4% ≤3★

54% of attributable reviewers are United States merchants. 19% had used the app for a year or more when they reviewed.

The developer replies to 3% of reviews overall and 60% of critical ones.

Recent reviewers rate Chatra 3.40, below its 4.82 lifetime average.

Rating · last 90d

3.40

Recent direction

Replies to reviews

3%

Developer response rate

Replies to critical

60%

On 3★ and below

Long-term reviewers

19%

Using 1yr+ at review

Top merchant markets

United States 54%Canada 10%United Kingdom 9%Australia 6%Netherlands 2%

Tenure when reviewed

under a day 5%days 50%months 26%a year or more 19%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Chatra adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Chatra
199stores
Shopify169 stores · 85%
85%
WooCommerce21 stores · 11%
11%
BigCommerce3 stores · 2%
2%
OpenCart2 stores · 1%
1%
Shopware2 stores · 1%
1%
Magento (Adobe Commerce)2 stores · 1%
1%
Notable stores using Chatra — Live Chat & Chatbot
Observed installs, highest-ranked first
StoreTraffic rankCohort
movieposters.com
#188,936Top 250K
bhl.co.uk
#287,912Top 500K
polartech.com.au
#327,375Top 500K
wsubrandshop.ccbrands.com
#384,080Top 500K
lspace.com
#390,063Top 500K
gaferfurniture.com
#427,268Top 500K
divoom.com
#435,522Top 500K
woodplank.com
#466,489Top 500K
optiphar.com
#489,871Top 500K
shopeastcentralsports.com
#491,138Top 500K

Showing 10 of 199 stores we track running Chatra.

Get the full list
Pricing
Free plan available
Free planFree
  • • Up to 5 conversations per month
  • • Live chat
  • • Offline contact form bot
  • • Most features
  • • Free forever
Essential plan$31/month

10-day free trial · or $300/year and save 19%

  • • Live chat
  • • Chatbots
  • • Instagram DM
  • • Facebook chat
  • • Realtime visitor list
Pro plan$41/month

10-day free trial · or $396/year and save 20%

  • • All Essential plan features
  • • Chat ratings & reports
  • • Data export
  • • Operating hours
  • • Agent groups
What does Chatra do?

Engage with online web visitors in real time and turn internet window shoppers into paying customers.

  • Live Chat with your customers from one app; desktop or mobile
  • Answer messages sent through Facebook, Instagram, or email
  • Use chatbots to do routine work for you and save your time!
  • See who's on your website, where they are from, and what they have in their cart
  • Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Features

Abandoned cartPersonalized campaignsAutomated workflowsCustom brandingCustomizable widgetsMulti-languageChatLive chatEmail chatFile uploadAgent analyticsCart recoveryFAQsGreetingsQuick repliesCross-sellSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
305+33 · 27d~1.2/day· Rating steady at 4.5★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#57 on Aug 15 → #44 on Sep 5 · 22 observed days#44▲13
  • Chat#95 on Aug 20 → #85 on Sep 5 · 11 observed days#85▲10

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#10 of 256
Review percentile
96th
Rating percentile
59th
On the App Store
10.9 yrs
Commonly used with
Share of Chatra — Live Chat & Chatbot stores that also run each app
Judge.me77 stores
39%
Klaviyo65 stores
33%
Google Ads26 stores
13%
WordPress24 stores
12%
Simprosys Google Shopping Feed23 stores
12%
Instafeed (Mintt Studio)23 stores
12%
WooCommerce21 stores
11%
Mailchimp21 stores
11%
Competitors
Alternatives buyers weigh against Chatra — Live Chat & Chatbot
See the full Chatra alternatives comparison
Compare Chatra head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for Chatra — Live Chat & Chatbot
FacebookHelp ScoutInstagramSlackWebhooksZapier
Apps similar to Chatra
The App Store's own "more apps like this" for Chatra
Dondy: WhatsApp Marketing+Chat
4.9(825)

Free plan available

WhatFlow: Whatsapp Automation
3.9(335)

Free trial available

CK: Abandoned cart on WhatsApp
5.0(296)

Free plan available

Frequently asked questions

Engage with online web visitors in real time and turn internet window shoppers into paying customers. It's a abandoned cart tool for ecommerce stores.