Chatra — Live Chat & Chatbot
Shopify abandoned cart app by Roger Wilco LLC·Help web visitors reach checkout faster with real time support and product recommendations.
Snapshot
Ongoing.AI tracks Chatra — Live Chat & Chatbot daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.60
299 reviews
Pricing
From $31/mo
freemium
Built for Shopify
No
Years live
10
launched Oct 29, 2015
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+2
28-day Δ
+2
Rating change
7-day Δ
-0.10
28-day Δ
-0.10
Category rank over time
Where Chatra — Live Chat & Chatbot sits day-by-day in Abandoned cart.
Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Abandoned cart leaderboard →
Catalog position
Where Chatra — Live Chat & Chatbot sits in the App Store.
Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.
Rank in Abandoned cart
#13
of 298 active apps
Review count percentile
96th
vs category siblings
Rating percentile
54th
vs category siblings
Years on App Store
10
since 2015
Listing change cadence
What Chatra — Live Chat & Chatbot has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Shopify Lastmod · Jun 29
2026-06-27 → 2026-06-28
Reviews
What merchants are saying
- 96%positive339
- 0%neutral1
- 3%negative12
Popular mentions
- customer support
- product bug
- accountability
- pricing
- ease of use
- onboarding
- product features
Top themes
- customer support2
- product bug1
- accountability1
- pricing1
- ease of use1
- onboarding1
- product features1
What merchants praise
“Works great for our store !we can answer to customers queries very quickly and it is wonderful that there is free plan”
What merchants complain about
“The idea behind it is wonderful. Easy to set up and defintiely useful. However my staff complained that when we are online, it suddenly goes offline in the middle of chatting. Also we are online, but sometimes it appears we aren't and our customers have to send us an offline message instead. I would wait for them to fix all these problems before installing at it gives us more problems than when we didn't have a live chat function. Also, tried to uninstall from the dashboard, can't. Needed to go into my theme to edit the html and for someone who isn't savvy with code, this is a hassel.”
Plans
Chatra — Live Chat & Chatbot pricing tiers.
Free plan
Free
- Up to 5 conversations per month
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$31/month
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
Pro plan
$41/month
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
Capabilities
What Chatra can do.
The 26 capabilities Chatra lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Abandoned cart
Cart recovery
2- Personalized campaigns
- Automated workflows
Display options
3- Custom branding
- Customizable widgets
- Multi-language
Chat
Real-time messaging
5- Live chat
- Email chat
- File upload
- Multi-language
- Agent analytics
Automated responses
6- Cart recovery
- FAQs
- Greetings
- Quick replies
- Cross-sell
- Send transcript
Customization
10- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
FAQ
Chatra — frequently asked questions.
What is Chatra on Shopify?
How much does Chatra cost?
Is Chatra free?
When was Chatra launched?
Is Chatra Built for Shopify?
What are the best Chatra alternatives?
What complaints come up about Chatra?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Chatra — Live Chat & Chatbot.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Chatra — Live Chat & Chatbot on the Shopify App Store ↗