Abandoned cart · refreshed Jun 12, 2026
Chatra — Live Chat & Chatbot for Shopify
by Roger Wilco LLC · Help web visitors reach checkout faster with real time support and product recommendations.
298 reviews, 4.70★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.70
298 reviews
Pricing
From $31/mo
freemium
Built for Shopify
No
Years live
10
launched Oct 29, 2015
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+1
28-day Δ
+0
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Chatra — Live Chat & Chatbot sits day-by-day in Abandoned cart.
Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Chatra — Live Chat & Chatbot sits in the App Store.
Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.
Rank in Abandoned cart
#13
of 288 active apps
Review count percentile
96th
vs category siblings
Rating percentile
55th
vs category siblings
Years on App Store
10
since 2015
Listing change cadence
What Chatra — Live Chat & Chatbot has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-08 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-08
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive97% · 337
- Neutral0% · 1
- Negative3% · 10
“Excellent application that we have been using for several years now. We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time. I recommend the app.”
“The idea behind it is wonderful. Easy to set up and defintiely useful. However my staff complained that when we are online, it suddenly goes offline in the middle of chatting. Also we are online, but sometimes it appears we aren't and our customers have to send us an offline message instead. I would wait for them to fix all these problems before installing at it gives us more problems than when we didn't have a live chat function. Also, tried to uninstall from the dashboard, can't. Needed to go into my theme to edit the html and for someone who isn't savvy with code, this is a hassel.”
Top themes
- 1. customer-support2
- 2. pricing1
- 3. ease-of-use1
- 4. onboarding1
- 5. product-features1
- 6. product-bug1
- 7. accountability1
Plans
Chatra — Live Chat & Chatbot pricing tiers.
Free plan
Free
- Up to 5 conversations per month
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$31/month
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
Pro plan
$41/month
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Chatra — Live Chat & Chatbot.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Chatra — Live Chat & Chatbot on the Shopify App Store ↗