OngoingAI

Chatra vs Crisp

The Shopify stores running each, App Store rankings, reviews and pricing, side by side and updated daily.

Watch both apps

Shopify stores

Chatra

543

Crisp

1,357

Shopify stores where a scan detected each app.

Listed reviews

30634

+2 vs +1 in 28 days

Rating

4.54.0

Chat

#93vs#84

Chatra ahead on 5 of 21 days

Developer replies

3%75%

Share of captured reviews with a reply

Stores

Who runs each app

Chatra543 stores

Platforms

  • Shopify87%
  • WooCommerce8%
  • OpenCart2%
  • Magento (Adobe Commerce)1%

Crisp1,357 stores

Platforms

  • Shopify63%
  • WooCommerce26%
  • PrestaShop8%
  • Magento (Adobe Commerce)2%

See the stores running both. Compare when we first detected each app, store by store, with a free account.

Compare their stores

Category rank

Where each ranks, day by day

Chat: Chatra ahead on 5 of 21 days. Latest observed #93 vs #84.

Reviews

Listed review totals over time

Percentage change from 08 Sep 2026, last 28 days.

ChatraCrisp
Events

Replies to 1–2★ reviews

60%80%

Of captured critical reviews

5★ share

92%84%

Of captured reviews

Reviews read

27232

100% and 94% with text

Pricing

Listed plans side by side

ChatraFree plan available

  • Free planFree
  • Essential plan$31 / month
  • Pro plan$41 / month

CrispFree plan available

  • FreeFree
  • Mini$45 / month
  • Essentials$95 / month
  • Plus$295 / month

Allowances and billing models differ, so compare the terms before the prices.

Capabilities

What each lists that the other doesn't

Only in Chatra's listing7

Abandoned cartPersonalized campaignsAutomated workflowsCustom brandingCustomizable widgetsCart recoveryCross-sell

Only in Crisp's listing20

AI chatbotsSMSVoice supportVideo callsSocial mediaReal-time translationPush notificationsBehavior trackingEncryptionCustomer insightsProduct recommendationsReview requestsOrder updatesSurveysHelpdeskEmailChatbotPhoneSelf-serviceHelp center
20 feature labels appear in both listings · Show shared labels

Multi-language · Chat · Live chat · Email chat · File upload · Agent analytics · FAQs · Greetings · Quick replies · Send transcript · Color and font · Emojis and stickers · Chat window · Business hours · Welcome messages · Chat buttons · Tagging · Chat assignment · Chat flows · Agent avatar

Each label is in the developer's own wording. A feature missing from a listing may still be available.

Keep comparing

Chatra against other apps

Methodology

Where the numbers come from

Stores

Shopify stores where a recent scan detected the app. 624 and 2,160 sites across all platforms.

Rank and listing

Daily captures of each App Store listing and category page; the last 28 days are shown.

Review totals

Shopify raised displayed totals across many listings on 2–4 Sep 2026; charts mark the window.

Chatra on the App Store Crisp on the App Store