OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
3.9 ★
340 reviews
What merchants actually report
4.09average· 340 reviews analyzed· 238 with written feedback
69% 5★24% ≤3★

59% of attributable reviewers are Pakistan merchants. 2% had used the app for a year or more when they reviewed.

The developer replies to 10% of reviews overall and 11% of critical ones.

Recent reviewers rate WhatFlow 3.80, below its 4.09 lifetime average.

Rating · last 90d
3.80
Recent direction
Replies to reviews
10%
Developer response rate
Replies to critical
11%
On 3★ and below
Long-term reviewers
2%
Using 1yr+ at review
Top merchant markets
Pakistan 59%India 15%Egypt 12%United States 2%United Arab Emirates 1%
Tenure when reviewed
under a day 18%days 30%months 50%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Free
Estimated monthly cost
  • • Automated WhatsApp Order Confirmations
  • • Abandoned Checkout Recovery
  • • Order Fulfillment Notifications
  • • Order Cancellation Notifications
  • • Customizable Message Templates
Starter
Estimated monthly cost
3-day free trial
  • • Real-Time Analytics & Reporting
  • • Abandoned Checkout Recovery
  • • Order Fulfillment Notifications
  • • Order Cancellation Notifications
  • • Customizable Message Templates
Growth
Estimated monthly cost
3-day free trial
  • • Automated WhatsApp Order Confirmations
  • • Abandoned Checkout Recovery
  • • Order Fulfillment Notifications
  • • Order Cancellation Notifications
  • • Customizable Message Templates
Professional
Estimated monthly cost
3-day free trial
  • • Automated WhatsApp Order Confirmations
  • • Abandoned Checkout Recovery
  • • Order Fulfillment Notifications
  • • Order Cancellation Notifications
  • • Customizable Message Templates
What does WhatFlow do?

WhatFlow helps Shopify merchants automate order confirmations, abandoned cart recovery, fulfillment updates, and cancellations via WhatsApp, improving sales.

  • Reduce fake orders with automated order confirmations & tracking updates
  • Recover lost sales with WhatsApp abandoned cart reminders & follow ups
  • Increase repeat purchases with targeted WhatsApp bulk broadcasts
  • Send back-in-stock alerts on WhatsApp so you never loose a customer!
  • No complex setup, connect easily in minutes using WhatsApp link-a-device.

Features

ChatAI chatbotsLive chatMulti-languagePush notificationsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarAbandoned cartPersonalized campaignsSMS notificationsConversion trackingAutomated workflowsTriggersTemplates
Review history
Daily review count on the Shopify App Store
340+11 · 29d~0.4/day· Rating steady at 3.9★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart
    #15▼8
  • Chat
    #29▼15

Tracked daily · last 29 days · as of 2026-09-26

Catalog position
Within Chat on the App Store
Rank by reviews
#8 of 893
Review percentile
99th
Rating percentile
65th
On the App Store
1.9 yrs
Works with
Integrations listed for WhatFlow: Whatsapp Automation
checkoutShopify FlowShopify AdminCash on DeliveryJudge.me ReviewsWhatsAppWhatsApp Business
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Frequently asked questions

WhatFlow helps Shopify merchants automate order confirmations, abandoned cart recovery, fulfillment updates, and cancellations via WhatsApp, improving sales. It's a chat tool for ecommerce stores.