OngoingAI

WhatFlow usage & market intelligence

Shopify rating

3.9 ★

335 reviews

What merchants actually report
4.09average· 334 reviews analyzed· 235 with written feedback
69% 5★24% ≤3★

58% of attributable reviewers are Pakistan merchants. 2% had used the app for a year or more when they reviewed.

The developer replies to 11% of reviews overall and 11% of critical ones.

Recent reviewers rate WhatFlow 3.79, below its 4.09 lifetime average.

Rating · last 90d

3.79

Recent direction

Replies to reviews

11%

Developer response rate

Replies to critical

11%

On 3★ and below

Long-term reviewers

2%

Using 1yr+ at review

Top merchant markets

Pakistan 58%India 15%Egypt 12%United States 2%United Kingdom 1%

Tenure when reviewed

under a day 18%days 30%months 51%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
FreeEstimated monthly cost
  • • Automated WhatsApp Order Confirmations
  • • Abandoned Checkout Recovery
  • • Order Fulfillment Notifications
  • • Order Cancellation Notifications
  • • Customizable Message Templates
StarterEstimated monthly cost

3-day free trial

  • • Real-Time Analytics & Reporting
  • • Abandoned Checkout Recovery
  • • Order Fulfillment Notifications
  • • Order Cancellation Notifications
  • • Customizable Message Templates
GrowthEstimated monthly cost

3-day free trial

  • • Automated WhatsApp Order Confirmations
  • • Abandoned Checkout Recovery
  • • Order Fulfillment Notifications
  • • Order Cancellation Notifications
  • • Customizable Message Templates
ProfessionalEstimated monthly cost

3-day free trial

  • • Automated WhatsApp Order Confirmations
  • • Abandoned Checkout Recovery
  • • Order Fulfillment Notifications
  • • Order Cancellation Notifications
  • • Customizable Message Templates
What does WhatFlow do?

WhatFlow helps Shopify merchants automate order confirmations, abandoned cart recovery, fulfillment updates, and cancellations via WhatsApp, improving sales.

  • Reduce fake orders with automated order confirmations & tracking updates
  • Recover lost sales with WhatsApp abandoned cart reminders & follow ups
  • Increase repeat purchases with targeted WhatsApp bulk broadcasts
  • Send back-in-stock alerts on WhatsApp so you never loose a customer!
  • No complex setup, connect easily in minutes using WhatsApp link-a-device.

Features

ChatAI chatbotsLive chatMulti-languagePush notificationsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarAbandoned cartPersonalized campaignsSMS notificationsConversion trackingAutomated workflowsTriggersTemplates
Review history
Daily review count on the Shopify App Store
335+5 · 27d~0.2/day· Rating steady at 3.9★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#9 on Aug 15 → #9 on Sep 6 · 23 observed days#9
  • Chat#20 on Aug 15 → #16 on Sep 6 · 23 observed days#16▲4

Tracked daily · last 23 days · as of 2026-09-06

Catalog position
Within Chat on the App Store
Rank by reviews
#8 of 854
Review percentile
99th
Rating percentile
65th
On the App Store
1.9 yrs
Works with
Integrations listed for WhatFlow: Whatsapp Automation
checkoutShopify FlowShopify AdminCash on DeliveryJudge.me ReviewsWhatsAppWhatsApp Business
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Frequently asked questions

WhatFlow helps Shopify merchants automate order confirmations, abandoned cart recovery, fulfillment updates, and cancellations via WhatsApp, improving sales. It's a chat tool for ecommerce stores.