Dondy
Shopify abandoned cart app by Dondy·WhatsApp automation to drive marketing, sales, support, and COD using WhatsApp API and AI
Snapshot
Ongoing.AI tracks Dondy daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.80
789 reviews
Pricing
From $6/mo
freemium
Built for Shopify
No
Years live
3
launched Mar 15, 2023
Last updated
Jul 1, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+12
28-day Δ
+14
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Dondy sits day-by-day in Abandoned cart.
Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Abandoned cart leaderboard →
Keyword rank over time
Where Dondy shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term Dondy ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #5 on "abandoned cart".
abandoned cart
#5
best #5
+1 positions
Catalog position
Where Dondy sits in the App Store.
Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.
Rank in Abandoned cart
#3
of 299 active apps
Review count percentile
99th
vs category siblings
Rating percentile
60th
vs category siblings
Years on App Store
3
since 2023
Listing change cadence
What Dondy has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Reviews
What merchants are saying
- 96%positive798
- 1%neutral8
- 3%negative27
Top themes
What merchants praise
“I was very impressed with Dondy's automation tools and the ability to easily send targeted campaigns to my clients using whatsapp. I could not speak more highly of their support team who helped me complete a quick setup. Their ongoing availability when I needed help building my first automations, with patience and care was phenomenal. Shopify brand owners who are looking to add a channel of whatsapp marketing to their store - Dondy is a worthy investment - 100%.”
What merchants complain about
“Hola no instalen esta app y si la tienen instalada la verdad es muy riesgoso, me cobraron dos anualidades en menos de un mes. y dicen que te van a solucionar y solo le dan vueltas al asunto. y no te resuelven realmente.”
Plans
Dondy pricing tiers.
Free
Free
- WhatsApp button
- Unlimited conversations
- Custom size & location
- Prefilled messages
Pro
$6.99/month
- Free+
- WhatsApp Button Premium Designs
- WhatsApp widget Text Customization
- Include Product URL
- Custom Hours
- Analyzing Reports
- Manual Abandoned Cart Recovery
- Manual Order Confirmation Messages
Power Automation
$79.99/month
- Pro+
- WhatsApp Abandoned Cart Recovery
- WhatsApp Marketing Campaigns
- Automated Customizable Messages
- Bulk Messaging for Shopify Segments
- Inbox with Shopify integration
- Official WhatsApp API integration
Elite
$159.99/month
- Power Automation+
- AI Chatbot for Sales & Support
- AI Corrections & Training
- AI Product Recommendations
- WhatsApp inbox with 5 Agents
- Green Tick Verification Assistance
- VIP account manager
- Unlimited WhatsApp flows
Capabilities
What Dondy can do.
The 38 capabilities Dondy lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Abandoned cart
Cart recovery
10- Email reminders
- Personalized campaigns
- Retargeting ads
- SMS notifications
- Cross-device carts
- Opt-in pop-ups
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
6- Custom branding
- Triggers
- Templates
- Customizable widgets
- Multi-language
- Targeting rules
Chat
Real-time messaging
2- AI chatbots
- Live chat
Automated responses
11- Cart recovery
- COD verification
- Discounts
- FAQs
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
Customization
9- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
FAQ
Dondy — frequently asked questions.
What is Dondy on Shopify?
How much does Dondy cost?
Is Dondy free?
When was Dondy launched?
Is Dondy Built for Shopify?
What are the best Dondy alternatives?
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Postscript
Postscript SMS Marketing
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Dondy.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Dondy on the Shopify App Store ↗