OngoingAI

Dondy usage & market intelligence

Shopify rating

4.9 ★

825 reviews

What merchants actually report
4.81average· 784 reviews analyzed· 574 with written feedback
91% 5★4% ≤3★

10% of attributable reviewers are Israel merchants. 11% had used the app for a year or more when they reviewed.

The developer replies to 6% of reviews overall and 44% of critical ones.

Recent reviewers rate Dondy 4.94, above its 4.81 lifetime average.

Rating · last 90d

4.94

Recent direction

Replies to reviews

6%

Developer response rate

Replies to critical

44%

On 3★ and below

Long-term reviewers

11%

Using 1yr+ at review

Top merchant markets

Israel 10%Italy 8%India 7%Mexico 7%Pakistan 7%

Tenure when reviewed

under a day 30%days 33%months 26%a year or more 11%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • WhatsApp button
  • • Unlimited conversations
  • • Custom size & location
  • • Prefilled messages
Pro$6.99/month

7-day free trial · or $67.10/year and save 20%

  • • Free+
  • • WhatsApp Button Premium Designs
  • • WhatsApp widget Text Customization
  • • Include Product URL
  • • Custom Hours
Power Automation$79.99/month

7-day free trial · or $719.88/year and save 25%

  • • Pro+
  • • WhatsApp Abandoned Cart Recovery
  • • WhatsApp Marketing Campaigns
  • • Automated Customizable Messages
  • • Bulk Messaging for Shopify Segments
Elite$159.99/month

7-day free trial · or $1,439.88/year and save 25%

  • • Power Automation+
  • • AI Chatbot for Sales & Support
  • • AI Corrections & Training
  • • AI Product Recommendations
  • • WhatsApp inbox with 5 Agents
What does Dondy do?

Dondy is the ultimate WhatsApp AI marketing platform for eCommerce brands. Trusted by thousands, we drive sales & maximize ROI via WhatsApp API integration

  • Recover abandoned carts & any WhatsApp automation via WhatsApp API integration.
  • Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns.
  • AI WhatsApp chatbot and agents for sales & support + multi agents inbox.
  • Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google.
  • Responsive whatsapp chat button icon ,widget that improves customer experience.

Features

Abandoned cartEmail remindersPersonalized campaignsRetargeting adsSMS notificationsCross-device cartsOpt-in pop-upsDiscount offersTime-limited offersConversion trackingAutomated workflowsCustom brandingTriggersTemplatesCustomizable widgetsMulti-languageTargeting rulesChatAI chatbotsLive chatCart recoveryCOD verificationDiscountsFAQsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
825+55 · 27d~2.0/day· Rating 4.8★ → 4.9★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#1 on Aug 15 → #1 on Sep 5 · 22 observed days#1
  • Chat#5 on Aug 15 → #4 on Sep 5 · 22 observed days#4▲1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#3 of 256
Review percentile
99th
Rating percentile
73th
On the App Store
3.5 yrs
Works with
Integrations listed for Dondy: WhatsApp Marketing+Chat
Shopify FlowShopify AdminFlowJudge.meKlaviyoLooxWhatsApp APIWhatsApp Business
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Frequently asked questions

Dondy is the ultimate WhatsApp AI marketing platform for eCommerce brands. Trusted by thousands, we drive sales & maximize ROI via WhatsApp API integration It's a abandoned cart tool for ecommerce stores.