OngoingAI

CK usage & market intelligence

Shopify rating

5.0 ★

296 reviews

What merchants actually report
4.95average· 279 reviews analyzed· 264 with written feedback
96% 5★0% ≤3★

18% of attributable reviewers are India merchants. 13% had used the app for a year or more when they reviewed.

The developer replies to 0% of reviews overall and 100% of critical ones.

Recent sentiment holds steady at 5.00, in line with the 4.95 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

13%

Using 1yr+ at review

Top merchant markets

India 18%Mexico 7%Chile 6%Brazil 6%United Kingdom 5%

Tenure when reviewed

under a day 18%days 30%months 40%a year or more 13%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free ForeverFree
  • • Unlimited chats
  • • 100 Manual cart abandonment messages
  • • Chat button for WhatsApp
  • • Reports
  • • No branding of ours
VIP$9.99/month

7-day free trial

  • • Free +
  • • Unlimited Manual cart recovery messages
  • • Automated recovery messages
  • • Order CRM
  • • Order confirmation & shipping messages
Advanced$29/month

7-day free trial

  • • VIP features+
  • • Custom template messages
  • • Automation using your number
  • • Marketing
  • • Multiple automated abandoned messages
What does CK do?

Send marketing messages for sales with the highest open rate via WhatsApp API. Send abandoned cart recovery messages through WhatsApp business auto...

  • Send automation, marketing & abandoned cart recovery via WhatsApp API
  • WhatsApp button for chat and share with ability to customise and one click setup
  • Connect your existing WhatsApp business app number
  • Collect reviews from your Loox / Google / Judge.me / Trust reviews
  • Automated WhatsApp automation order confirmation, shipping and COD verification

Features

Abandoned cartMulti-channel messagingDiscount offersTime-limited offersAutomated workflowsTriggersTemplatesChatLive chatCustomer insightsCart recoveryCOD verificationDiscountsReview requestsShipping alertsOrder updatesColor and fontEmojis and stickersBusiness hoursWelcome messagesChat buttonsChat assignment
Review history
Daily review count on the Shopify App Store
296+21 · 27d~0.8/day· Rating steady at 5.0★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#2 on Aug 15 → #2 on Sep 5 · 22 observed days#2
  • Chat#6 on Aug 15 → #7 on Sep 5 · 22 observed days#7▼1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#11 of 256
Review percentile
96th
Rating percentile
100th
On the App Store
6.2 yrs
Works with
Integrations listed for CK: Abandoned cart on WhatsApp
Shopify FlowShopify Admingoogle reviewsJudge.melooxtrustreviews
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Frequently asked questions

Send marketing messages for sales with the highest open rate via WhatsApp API. Send abandoned cart recovery messages through WhatsApp business auto... It's a abandoned cart tool for ecommerce stores.