Usage & market intelligence
Observed on 2,621 ecommerce stores.
Across 12,283 tracked stores, adoption rose from 0.5% to 0.6% over a 30-day comparison.
Last checked Sep 24, 2026
Frequently asked questions
Flexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more. It's a returns and exchanges tool for ecommerce stores.
We currently observe Redo running on 2,621 ecommerce stores, most of them on Shopify.
Yes — across the stores we observe, 46 more confirmed installs than removals over the past 90 days.
Redo holds an average rating of 4.9 out of 5 across 781 reviews.
High-ranked stores where we've observed Redo include nanit.com, nixplay.com, emporiaenergy.com, toysrus.com, greatergood.com. We track 2,621 stores running it in total.
Redo's App Store listing covers Returns and exchanges, Automated refunds, Manual refunds, Exchanges, Replacements, In-store returns, QR codes, Gift cards, Store credit, Gift returns, and more.
Stores running Redo most often also run Klaviyo, Microsoft Clarity, Judge.me.
Common alternatives to Redo include Loop Returns, Narvar, Route.
Redo's observed install base spans Shopify (97%), BigCommerce (3%), WooCommerce (0%).
Free plan available. Plans: Returns (Free), Checkout Optimizer ($10/month), Email and SMS ($10/month), Fulfillment ($99/month).
Yes — Redo offers a free plan (returns and claims portal, ai exchange agent for +17% exchange rate, variant-level returns analytics), with paid plans for higher volume.