Returns and exchanges · refreshed Jun 12, 2026
Redo for Shopify
by Redo Tech, Inc · Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
615 reviews, 4.90★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.90
615 reviews
Pricing
From $10/mo
freemium
Built for Shopify
No
Years live
6
launched May 25, 2020
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+22
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Redo sits day-by-day in Returns and exchanges.
Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Redo sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#4
of 166 active apps
Review count percentile
98th
vs category siblings
Rating percentile
62th
vs category siblings
Years on App Store
6
since 2020
Listing change cadence
What Redo has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive99% · 615
- Neutral0% · 0
- Negative1% · 7
“I edited my review after Greg from the REDO team went above and beyond to help us solve a huge and costly headache. I can't speak for everyone else in the two years we've worked with REDO, but Greg showed up as a partner this time.”
“The support to get it set up was good - they messed something up on my website but now seem too busy to help figure it out. The amount of fraudulent orders (19 as of this review) since I started with Redo on July 6th that have come through for $1.00 is crazy and quite annoying. Reach out to support and all I'm told is "if they wouldn't do it with the cheapest item they'd do it with another item" Actually, in the last 7 years I didn't have this issue until your app was added, so I disagree.”
Top themes
Plans
Redo pricing tiers.
Returns
Free
- Returns and claims portal
- AI exchange agent for +17% exchange rate
- Variant-level returns analytics
- Monthly AI returns analysis report
- Full customizable return flow
Checkout Optimizer
$10/month
- A/B test checkout experiences
- Show tailored offers based on web intent
- Increase conversion rate 14%
Email and SMS
$10/month
- Cross-sell from order tracking emails
- Shoppable emails
Fulfillment
$99/month
- Fulfillment software
- Auto Batch to optimize fulfillment speed
- Auto Merge orders to save on costs
- Bulk ship identical orders automatically
Alternatives
Apps merchants pick instead.
AfterShip
AfterShip Returns & Exchanges
Known for: customer-support
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Appsdart Solutions Private Limited
Return Prime:Return & Exchange
Known for: customer-support
ShipStation
ShipStation
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Redo.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Redo on the Shopify App Store ↗