OngoingAI

Redo vs Route

The Shopify stores running each, App Store rankings, reviews and pricing, side by side and updated daily.

Watch both apps

Shopify stores

Redo

2,626

Route

2,241

Shopify stores where a scan detected each app.

Listed reviews

794377

+43 vs +4 in 28 days

Rating

4.94.0

Returns and exchanges

#5vs#30

Redo ahead on 28 of 28 days

Developer replies

1%55%

Share of captured reviews with a reply

Stores

Who runs each app

See the stores running both. Compare when we first detected each app, store by store, with a free account.

Compare their stores

Category rank

Where each ranks, day by day

Returns and exchanges: Redo ahead on 28 of 28 days. Latest observed #5 vs #30.

Reviews

Listed review totals over time

Percentage change from 08 Sep 2026, last 28 days.

RedoRoute
Events

Replies to 1–2★ reviews

39%54%

Of captured critical reviews

5★ share

96%71%

Of captured reviews

Reviews read

757336

93% and 99% with text

Pricing

Listed plans side by side

RedoFree plan available

  • ReturnsFree
  • Checkout Optimizer$10 / month
  • Email and SMS$10 / month
  • Fulfillment$99 / month

RouteFree to install

  • FreeFree to install

Allowances and billing models differ, so compare the terms before the prices.

Capabilities

What each lists that the other doesn't

Only in Redo's listing13

SMS notificationsHelpdeskLive chatChatbotPhoneSocial mediaSelf-serviceAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inbox

Only in Route's listing12

Order trackingBranded tracking pageOrder lookup pageReal-time trackingEstimated delivery dateDashboardsMulti-carrierAPIReal-time notificationsCustom notificationsAutomationsMulti-language
27 feature labels appear in both listings · Show shared labels

Returns and exchanges · Automated refunds · Manual refunds · Exchanges · Replacements · In-store returns · QR codes · Gift cards · Store credit · Gift returns · Discount codes · Automated approvals · Return portal · Custom policies · Non-returnable items · Return windows · Return reasons · Shipping labels · Return tracking · Email notifications · Custom branding · Refund management · Stock updates · Customer blocklists · Analytics · Email · SMS

Each label is in the developer's own wording. A feature missing from a listing may still be available.

Keep comparing

Redo against other apps

Methodology

Where the numbers come from

Stores

Shopify stores where a recent scan detected the app. 2,698 and 2,407 sites across all platforms.

Rank and listing

Daily captures of each App Store listing and category page; the last 28 days are shown.

Review totals

Shopify raised displayed totals across many listings on 2–4 Sep 2026; charts mark the window.

Redo on the App Store Route on the App Store