Returns and exchanges · refreshed Jun 12, 2026
Outvio Exchanges and Helpdesk for Shopify
by Outvio · Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1.
29 reviews, 4.30★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.30
29 reviews
Pricing
From $4500/mo
paid
Built for Shopify
No
Years live
4
launched Oct 1, 2021
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Outvio Exchanges and Helpdesk sits day-by-day in Returns and exchanges.
Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Outvio Exchanges and Helpdesk sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#30
of 166 active apps
Review count percentile
82th
vs category siblings
Rating percentile
52th
vs category siblings
Years on App Store
4
since 2021
Listing change cadence
What Outvio Exchanges and Helpdesk has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-06 → 2026-06-10
Shopify Lastmod · Jun 7
2026-06-05 → 2026-06-06
Shopify Lastmod · Jun 6
2026-06-01 → 2026-06-05
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive89% · 31
- Neutral3% · 1
- Negative9% · 3
“Buena aplicación para unificar y gestionar los pedidos/envíos de las diferentes plataformas donde vendes tus productos”
“No support! No service! Sometimes people forget that the best advertising is word of mouth! Also, after this review they asked us to change it and modify it! Good or bad Outvio must accept the opinion and try to improve services! Speaking as the owners of truth is not what a client wants to hear!”
Top themes
- 1. ease-of-use1
- 2. order-management1
- 3. customer-support1
- 4. integration1
Plans
Outvio Exchanges and Helpdesk pricing tiers.
Post-checkout
$4,500/year
- All available functionality
- Fully automated exchanges with Revenue+
- Advanced Fulfillment System Pro
- Smart Order Merging
- Production list generation
- Unlimited warehouses and carriers
- Multiuser
- Full API and webhook access
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Outvio Exchanges and Helpdesk.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Outvio Exchanges and Helpdesk on the Shopify App Store ↗