Returns and exchanges · refreshed Jun 12, 2026
Loop Returns & Exchanges for Shopify
by Loop · Automate returns, editing, tracking, and fraud prevention to boost loyalty and grow revenue.
427 reviews, 4.70★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.70
427 reviews
Pricing
From $155/mo
freemium
Built for Shopify
No
Years live
5
launched May 27, 2021
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+1
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Loop Returns & Exchanges sits day-by-day in Returns and exchanges.
Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Loop Returns & Exchanges sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#6
of 166 active apps
Review count percentile
97th
vs category siblings
Rating percentile
56th
vs category siblings
Years on App Store
5
since 2021
Listing change cadence
What Loop Returns & Exchanges has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive92% · 401
- Neutral1% · 3
- Negative8% · 34
“Loop is a great app with tons of really useful features and has even better customer service! Rece was very responsive and went above and beyond to help us solve an internal issue asap.”
“Unable to log in and there is no way to re-set my password that works. I emailed support hopefully they respond soon but I have never had an app with such challenges logging in and my customers are getting very upset.”
Top themes
- 1. customer-support1
- 2. pricing1
- 3. onboarding1
- 4. sales-practices1
Plans
Loop Returns & Exchanges pricing tiers.
Checkout+
Free
- Returns software
- US & Canada domestic return labels
- Return Bars
- Advanced features
- Package protection
- More at link below ↓
Essential
$155/month
- Unlimited destinations
- Automated return policies
- Carrier rate shopping
- Workflows
- More at link below ↓
Advanced
$340/month
- Full Essential plan, and
- Shop Now
- Instant exchange
- Bonus credit
- Fraud prevention
- More at link below ↓
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Loop Returns & Exchanges.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Loop Returns & Exchanges on the Shopify App Store ↗