Returns and exchanges · refreshed Jun 12, 2026
ReturnGO Returns & Exchanges for Shopify
by ReturnGO · Automate returns & exchanges with a branded self-service return portal for easy returns management.
374 reviews, 4.90★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.90
374 reviews
Pricing
From $23/mo
free_trial
Built for Shopify
No
Years live
5
launched Sep 14, 2020
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+1
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where ReturnGO Returns & Exchanges sits day-by-day in Returns and exchanges.
Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where ReturnGO Returns & Exchanges sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#9
of 166 active apps
Review count percentile
95th
vs category siblings
Rating percentile
62th
vs category siblings
Years on App Store
5
since 2020
Listing change cadence
What ReturnGO Returns & Exchanges has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive98% · 413
- Neutral0% · 1
- Negative2% · 7
“This app took the place of Return Magic for our company, and it was very easy to train the team on. Customer service is always quick to respond and help out. Also quick to address suggestions. Customer experience seems to be very good from the front end. Any time support is needed they are fast and accurate.”
“I’m writing this review because the lack of follow-up has been unacceptable. After completing the demo, I’ve been trying to connect with my rep to move forward with installation, but I haven’t received a response in over two weeks from her. This is time-sensitive, and the lack of communication is extremely disappointing.”
Top themes
Plans
ReturnGO Returns & Exchanges pricing tiers.
Starter
$23/month
- Full returns solution
- Variant exchange
- Return labels via Ship by ReturnGO
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
Premium
$147/month
- All Starter features plus:
- Product exchange
- Shop Now
- White label portal
- Item donation
- Cancel order
- Shipping integrations
- AI-powered instant store credit
Pro
$297/month
- All Premium features plus:
- Advanced Automation
- Packing slips
- Item validation
- ERPs integrations
- Auto-mark as done
- Unlimited languages
- Advanced analytics & API
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running ReturnGO Returns & Exchanges.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View ReturnGO Returns & Exchanges on the Shopify App Store ↗