Shopify app comparison · updated Sep 15, 2026
Loop vs TryNow
Compare Loop and TryNow for Shopify using current ratings, review activity, pricing, features, and OngoingAI-observed adoption.
Loop
Loop Returns & Exchanges
Automate returns, editing, tracking, and fraud prevention to boost loyalty and grow revenue.
- Rating
- 4.60
- Reviews
- 443
- Review growth · 30d
- +35 · +8.6%
- Pricing
- Free plan available
- Years on Shopify
- 5
- Stores observed
- 397
Redo Tech, Inc
TryNow: Try Before You Buy
Give shoppers the confidence to try and the conviction to buy. Without the discount.
- Rating
- 4.50
- Reviews
- 50
- Review growth · 30d
- +2 · +4.2%
- Pricing
- Free trial available
- Years on Shopify
- 4
- Stores observed
- 35
Our read
Loop has the stronger observed market footprint in OngoingAI's data — it appears on 11.3× more tracked stores and carries 8.7× the App Store review depth. Ratings and recent review growth are closer.
- Rating
- Loop leads slightly4.6 vs 4.5
- Review growth
- Loop faster+8.6% vs +4.2%
- Review depth
- Loop8.7× more reviews
- Observed adoption
- Loop11.3× more tracked stores
Review trajectory
How each app's Shopify reviews are moving.
Daily App Store review counts since we began tracking — who's gaining reviews fastest, who holds the larger base, and how the race is developing.
Loop Returns & Exchanges leads total reviews and is adding them fastest over the tracked window.
Reviews each app has gained since the start of this tracking window. · Tracking window · Aug 17 – Sep 15, 2026
Head-to-head
The signals, side by side.
Each row reads straight from the live App Store listing and OngoingAI’s census. The Difference column states the gap — not a buyer recommendation.
| Dimension | Loop | TryNow | Difference |
|---|---|---|---|
| Rating | 4.60 | 4.50 | Loop +0.10 |
| Reviews | 443 | 50 | Loop 8.7× |
| Review growth · 30d | +35 · +8.6% | +2 · +4.2% | Loop faster |
| Listed pricing | Free plan available | Free trial available | Not directly comparable |
| Years on Shopify | 5 | 4 | Loop +1y |
| Stores observed | 397 | 35 | Loop leads |
Review corpus
What merchants actually report.
Loop
4.68 avg · 415 reviews
TryNow
4.70 avg · 40 reviews
| Signal | Loop | TryNow | Difference |
|---|---|---|---|
| 5-star share | 89% | 93% | TryNow leads |
| Rating · last 90 days | 3.86 | — | Level |
| Replies to reviews | 64% | 5% | Loop leads |
| Replies to critical (≤3★) | 59% | 33% | Loop leads |
| Long-term reviewers (1yr+) | 67% | 3% | Loop leads |
| Top market | United States 79% | United States 100% | — |
| Reviews analyzed | 415 | 40 | — |
Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.
Which fits your requirements?
Choose by what you actually need.
Choose Loop if…
- You need returns and exchanges
- You need automated refunds
- You need manual refunds
- A higher App Store rating is a priority
Choose TryNow if…
- You need payment options - other
Tied to observable requirements only — listed capabilities, ratings, review growth, adoption and price. It doesn’t assert usability or support quality.
Feature differences
What Loop and TryNow each do that the other doesn’t.
They cover largely the same ground — 0% of listed capabilities overlap. The decision material is the rest: what each lists that the other doesn’t.
Loop only
40
- Returns and exchanges
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
- Gift cards
- Store credit
- Gift returns
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- SMS notifications
- Email notifications
- Custom branding
- Refund management
- Stock updates
TryNow only
1
- Payment options - Other
Observed adoption
Who actually runs each, on real stores.
The stores OngoingAI’s weekly census observes running each app, and the platform each skews toward — observed presence, not vendor-reported install totals.
Loop
397
stores observed
Skews Shopify · 100%
TryNow
35
stores observed
Skews Shopify · 100%
Scope
What this comparison measures.
What it measures
Shopify App Store ratings and review counts, rating distribution, developer reply rates, reviewer tenure and geography, listed pricing and capabilities, category data, and OngoingAI-observed storefront adoption for Loop and TryNow.
What it doesn’t
Hands-on usability, customer-support quality, deliverability, merchant sentiment from review text, or revenue impact. We draw a sharp line around what we can observe.
Still comparing?
Methodology
Where the numbers come from.
Ratings, review counts, pricing, and categories come from the live Shopify App Store listing, refreshed daily. Review growth compares the observed snapshots across the trailing 30-day window. “Stores observed” and the platform split come from OngoingAI’s weekly storefront census — the real stores running each app, not the listing’s claimed totals. Comparison generated Sep 15, 2026.
See who’s switching — as it happens.
Track app adoption on live ecommerce stores. Find merchants running Loop or TryNow, follow stack changes, and see when a store installs, removes, or replaces an app.