Privy ‑ Email, SMS & Pop Ups

Shopify email marketing app by Privy Operations·Your all-in-one ecommerce platform to grow your sales with popups, email, and SMS marketing.

Snapshot

4.50(4,038 reviews)#4of 378 inEmail marketing

Ongoing.AI tracks Privy ‑ Email, SMS & Pop Ups daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.50

4,038 reviews

Pricing

From $24/mo

paid

Built for Shopify

No

Years live

11

launched Jun 24, 2015

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-4

28-day Δ

-17

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

4,0584,0524,0474,0424,0365.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Privy ‑ Email, SMS & Pop Ups lost 17 reviews over the last 28 days.

Category rank over time

Where Privy ‑ Email, SMS & Pop Ups sits day-by-day in Email marketing.

Position across the Email marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Email marketing leaderboard →

#34#40#46#52#58May 28May 31Jun 4Jun 8Jun 12Privy ‑ Email, SMS & Pop Ups · #56Joy Wishlist app · #55Orderly Emails ‑ Templates App · #57
Best position observed: #35. Privy ‑ Email, SMS & Pop Ups slipped 18 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Privy ‑ Email, SMS & Pop Ups shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Privy ‑ Email, SMS & Pop Ups ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #28 on "email marketing".

#27#31#34#38#41May 28Jun 5Jun 14Jun 23Jul 2email marketing
1 term, 36 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • email marketing

    #35

    best #28

    −7 positions

Catalog position

Where Privy ‑ Email, SMS & Pop Ups sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#4

of 378 active apps

Review count percentile

99th

vs category siblings

Rating percentile

61th

vs category siblings

Years on App Store

11

since 2015

Listing change cadence

What Privy ‑ Email, SMS & Pop Ups has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.50(4,038 reviews)
  • 89%positive3,655
  • 5%neutral186
  • 6%negative265

Popular mentions

  • billing issues
  • customer support
  • subscription management

Top themes

  1. billing issues1
  2. customer support1
  3. subscription management1

What merchants praise

Excellent customer service!! Couldn’t ask for better. Really pleased with this app. Highly recommended! 5 stars
VapeBunkerUK · 5

What merchants complain about

So far it looks pretty easy to use but only had it for 5 minutes. Will review later. Has capabilities but there is no help/assistance - they promise you all kinds of help and service - don't bother - find another app
Catsruleonline · 1

Plans

Privy ‑ Email, SMS & Pop Ups pricing tiers.

Pop Ups & Displays

$24/month

  • Unlimited pop ups and displays
  • Access to all popup types
  • Advanced popup targeting
  • Multi step and mini quiz forms
  • Sync with 3rd parties
  • Beautiful templates

Email

$30/month

  • Unlimited email sends and popups
  • Templates for campaigns & flows
  • Pop ups & list growth tools
  • Advanced segmentation & personalization
  • Flow builder for marketing automation
  • Revenue & engagement reporting
  • Dedicated strategists at $150/month

Email and SMS

$45/month

  • Everything in Email Plan
  • Full access to SMS marketing
  • Advanced SMS targeting & automation
  • Dedicated strategists at $150/month

Capabilities

What Privy can do.

The 54 capabilities Privy lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Email marketing

Campaign types

22
  • Email campaigns
  • SMS campaigns
  • Newsletters
  • Pop-ups
  • Forms
  • Landing pages
  • Discounts
  • Promotions
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Checkout emails
  • Exit intent
  • Abandoned cart
  • Browse abandonment
  • Welcome emails
  • Follow-up emails
  • Price drop emails
  • Back-in-stock emails
  • Win-back emails
  • Drip campaigns
  • Custom campaigns

Managing campaigns

16
  • Editor tool
  • Templates
  • Import and export
  • Email domains
  • Consent collection
  • Email capture list
  • SMS capture list
  • Triggers and rules
  • Automations
  • Targeting
  • Segmentation
  • Tagging
  • Tracking
  • Reporting
  • Analytics
  • A/B testing

SMS marketing

Managing campaigns

9
  • A/B testing
  • Bulk messaging
  • Compliance
  • Personalized messages
  • Scheduled messages
  • Templates
  • Segmentation
  • Custom segments
  • Opt-in

Workflow automation

7
  • Cart recovery
  • Birthday messages
  • Discount codes
  • Feedback requests
  • Order tracking
  • Welcome messages
  • Win-back campaigns

FAQ

Privy — frequently asked questions.

What is Privy on Shopify?
Privy, officially listed on the Shopify App Store as Privy ‑ Email, SMS & Pop Ups, is a Shopify app in the Email marketing category. Shopify businesses use Privy to grow their email & SMS contacts, automate their email marketing, send money-making text messages, and improve their website conversion rates. With Privy, you don’t need to be an expert to design email newsletters, launch website popups, or automate cart saver texts. Privy is built for ease-of-use, so you can spend more time focusing on growing your business. And if you have questions, our support teams are there with you every step of the way. It averages 4.50 out of 5 across 4,038 merchant reviews on the Shopify App Store.
How much does Privy cost?
Privy has 3 paid plans on the Shopify App Store, starting at $24/month and going up to $45/month.
Is Privy free?
No, Privy is a paid Shopify app. Plans start at $24/month on the Shopify App Store.
When was Privy launched?
Privy launched on June 24, 2015 — over 11 years on the Shopify App Store. In that time it has gathered 4,038 merchant reviews.
Is Privy Built for Shopify?
Privy does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Privy alternatives?
Merchants commonly compare Privy with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Shopify Messaging. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Privy?
6% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are billing issues, customer support, and subscription management — see the review fingerprint above for the per-merchant detail.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Privy ‑ Email, SMS & Pop Ups.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Privy ‑ Email, SMS & Pop Ups on the Shopify App Store ↗