OngoingAI

Usage & market intelligence

Observed on 7,063 ecommerce stores.

Across 12,283 tracked stores, adoption rose from <0.1% to 0.6% over a 30-day comparison.

View storesWatch for changes
Stores observed
7,063
Ecommerce stores where OngoingAI has observed it
Shopify adoption
100%
7,063 Shopify stores
Shopify rating
4.5 ★
4,214 reviews

Last checked Sep 24, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 21 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days4722▲ +256,876
Last 90 days4726▲ +217,039

Newly observed counts first appearances of Privy in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.53average· 3,968 reviews analyzed· 3,964 with written feedback
74% 5★11% ≤3★

60% of attributable reviewers are United States merchants. 16% had used the app for a year or more when they reviewed.

The developer replies to 18% of reviews overall and 25% of critical ones.

Recent reviewers rate Privy 3.00, below its 4.53 lifetime average.

Rating · last 90d
3.00
Recent direction
Replies to reviews
18%
Developer response rate
Replies to critical
25%
On 3★ and below
Long-term reviewers
16%
Using 1yr+ at review
Top merchant markets
United States 60%Canada 8%United Kingdom 8%Australia 7%Mexico 1%
Tenure when reviewed
under a day 36%days 22%months 27%a year or more 16%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Privy adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Privy
Shopify
x
WooCommerce
x
OpenCart
x
Kajabi
x
Notable stores using Privy ‑ Email, SMS & Pop Ups
Observed installs, highest-ranked first
StoreTraffic rankCohort
shop.vanityfair.com
#3,420Top 10K
store.inquirer.com
#6,182Top 10K
shop.nypl.org
#7,620Top 10K
ca-store.govee.com
#8,248Top 10K
shop.bonappetit.com
#10,764Top 25K
myfonts.com
#11,923Top 25K
shop.pushnami.com
#15,461Top 25K
shop.whoi.edu
#21,210Top 25K
mammotion.com
#28,997Top 50K
shop.wearfigs.com
#31,589Top 50K

Showing 10 of 7,063 stores we track running Privy.

Get the full list
Pricing
From $24/month
Pop Ups & Displays
$24/month
  • • Unlimited pop ups and displays
  • • Access to all popup types
  • • Advanced popup targeting
  • • Multi step and mini quiz forms
  • • Sync with 3rd parties
Email
$30/month
  • • Unlimited email sends and popups
  • • Templates for campaigns & flows
  • • Pop ups & list growth tools
  • • Advanced segmentation & personalization
  • • Flow builder for marketing automation
Email and SMS
$45/month
  • • Everything in Email Plan
  • • Full access to SMS marketing
  • • Advanced SMS targeting & automation
  • • Dedicated strategists at $150/month
What does Privy do?

Get the marketing platform used by thousands of small and mid-sized Shopify stores. Grow your contact lists and send money-making emails and texts with Privy.

  • Easy-to-use drag and drop email editor. Choose from tons of pre-built templates.
  • Get started with SMS marketing. Send after-signup and cart saver texts.
  • Dozens of popup display options to grow your email & SMS marketing lists.
  • Email & SMS automations that work around the clock so you don’t have to.
  • Email & chat support no matter where you start.

Features

Email marketingEmail campaignsSMS campaignsNewslettersPop-upsFormsLanding pagesDiscountsPromotionsUpsell emailsCross-sell emailsCart emailsCheckout emailsExit intentAbandoned cartBrowse abandonmentWelcome emailsFollow-up emailsPrice drop emailsBack-in-stock emailsWin-back emailsDrip campaignsCustom campaignsEditor toolTemplatesImport and exportEmail domainsConsent collectionEmail capture listSMS capture listTriggers and rulesAutomationsTargetingSegmentationTaggingTrackingReportingAnalyticsA/B testingSMS marketing
Review history
Daily review count on the Shopify App Store
4,214+248 · 30d~8.3/day· Rating steady at 4.5★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • SMS marketing
    #25▼4
  • Email marketing
    #43▼3

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Email marketing on the App Store
Rank by reviews
#2 of 322
Review percentile
100th
Rating percentile
69th
On the App Store
11.3 yrs
Commonly used with
Share of Privy ‑ Email, SMS & Pop Ups stores that also run each app
Klaviyo
x
Instafeed (Mintt Studio)
x
Judge.me
x
Shopify Inbox
x
Mailchimp
x
Hextom
x
POWR
x
Yotpo
x
Competitors
Alternatives buyers weigh against Privy ‑ Email, SMS & Pop Ups
    See the full Privy alternatives comparison
    Compare Privy head-to-head
    Side-by-side on ratings, momentum, pricing, and adoption
    All app comparisons
    Works with
    Integrations listed for Privy ‑ Email, SMS & Pop Ups
    CheckoutAttentiveEmotiveKlaviyoMailchimpPostscriptSmile.io
    Apps similar to Privy
    The App Store's own "more apps like this" for Privy
    Shopify Messaging
    4.8(4,529)

    Free to install

    Klaviyo: Email Marketing & SMS
    4.7(3,325)

    Free to install

    Omnisend Email Marketing & SMS
    4.7(3,184)

    Free to install

    Frequently asked questions

    Get the marketing platform used by thousands of small and mid-sized Shopify stores. Grow your contact lists and send money-making emails and texts with Privy. It's a email marketing tool for ecommerce stores.