How many ecommerce stores use Smile?

We currently observe Smile running on 4,124 ecommerce stores, most of them on Shopify.

Yes — across the stores we observe, 2 more confirmed installs than removals over the past 90 days.

Is Smile well reviewed?

Smile holds an average rating of 4.9 out of 5 across 12 reviews.

Which notable stores use Smile?

High-ranked stores where we've observed Smile include whoi.edu, deliveryhero.com, petlibro.com, diamondartclub.com, neweracap.jp. We track 4,124 stores running it in total.

What features does Smile offer?

Smile's App Store listing covers Product reviews, Voting, Surveys.

What is Smile commonly used with?

Stores running Smile most often also run Klaviyo, Judge.me, Instafeed (Mintt Studio).

What are the best Smile alternatives?

Common alternatives to Smile include LoyaltyLion, Yotpo Loyalty & Referrals, Rivo, Fuego.

What platforms is Smile used on?

Smile's observed install base spans Shopify (94%), BigCommerce (6%), WooCommerce (0%).

How much does Smile cost?

Free trial available. Plans: Professional ($2.99/month).

Smile Usage: 4,124 Stores & Market Data

Name: Smile
Availability: InStock
Rating: 4.9 (12 reviews)
Author: ShopPad Inc.

Smile usage & market intelligence

OngoingAI has observed Smile on 4,124 ecommerce stores across 5 platforms.

Among 65,945 stores continuously observed over the last 30 days, Smile penetration held at 1.3%.

Compare Smile alternatives

Stores observed

4,124

Ecommerce stores where OngoingAI has observed it

Shopify adoption

94%

3,896 Shopify stores

Shopify rating

4.9 ★

12 reviews

Last checked Sep 15, 2026

Adoption movement

Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 2 more confirmed installs than removals over the past 90 days.

Window	Confirmed installs	Confirmed removals	Net	Newly observed
Last 30 days	36	34	+2	3,263
Last 90 days	36	34	+2	4,123

Newly observed counts first appearances of Smile in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Smile adoption by ecommerce platform

Platforms used by stores where OngoingAI has observed Smile

4,124stores

Shopify3,896 stores · 94%

94%

BigCommerce233 stores · 6%

WooCommerce6 stores · 0%

SHOPLINE1 stores · 0%

Odoo eCommerce1 stores · 0%

Notable stores using Smile

Observed installs, highest-ranked first

Store	Traffic rank	Cohort
shop.whoi.edu	#21,210	Top 25K
shop.deliveryhero.com	#38,454	Top 50K
account-de.petlibro.com	#40,468	Top 50K
diamondartclub.com	#54,980	Top 100K
neweracap.jp	#70,426	Top 100K
uk.renegadegamestudios.com	#74,121	Top 100K
blackgirlvitamins.co	#74,215	Top 100K
kushals.com	#80,860	Top 100K
quartzcomponents.com	#82,407	Top 100K
legit.co.za	#86,454	Top 100K

Showing 10 of 4,124 stores we track running Smile.

Get the full list

Pricing

Free trial available

Professional$2.99/month

14-day free trial

What does Smile do?

Give your customers a way to express their gratitude with emojis. It's the perfect marketing strategy for companies who want more positive feedback...

Easy to use, mobile-friendly design
Maximize retention and boost engagement in a new, creative way
Build trust and boost conversion rates with reactions from real customers

Features

Product reviewsVotingSurveys

Review history

Daily review count on the Shopify App Store

12+3 · 29d~0.1/day· Rating 4.5★ → 4.9★

Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position

Within Product reviews on the App Store

Rank by reviews: #86 of 412
Review percentile: 79th
Rating percentile: 78th
On the App Store: 9.2 yrs

Commonly used with

Share of Smile stores that also run each app

Klaviyo1,441 stores

35%

Judge.me1,099 stores

27%

Instafeed (Mintt Studio)920 stores

22%

Shopify Inbox849 stores

21%

Mailchimp724 stores

18%

Hextom570 stores

14%

Microsoft Clarity428 stores

10%

Google Ads357 stores

Competitors

Alternatives buyers weigh against Smile

See the full Smile alternatives comparison

Compare Smile head-to-head

Side-by-side on ratings, momentum, pricing, and adoption

All app comparisons

Apps similar to Smile

The App Store's own "more apps like this" for Smile

Judge.me Product Reviews App

5.0(46,889)

Free plan available

Loox ‑ Product Reviews App

4.9(9,604)

Free plan available

Judge.me Ali Reviews Importer

4.9(222)

Free

Frequently asked questions

Give your customers a way to express their gratitude with emojis. It's the perfect marketing strategy for companies who want more positive feedback... It's a product reviews tool for ecommerce stores.