Shopify app comparison · updated Sep 5, 2026
Flits vs Smile
Compare Flits and Smile for Shopify using current ratings, review activity, pricing, features, and OngoingAI-observed adoption.
Flits
Flits Loyalty Rewards Program
Build loyalty rewards, referrals, VIP Tiers, store credit to acquire, retain, & reward customers
- Rating
- 4.90
- Reviews
- 390
- Review growth · 30d
- +51 · +15.0%
- Pricing
- Free plan available
- Years on Shopify
- 9
- Stores observed
- 182
ShopPad Inc.
Smile
An original and effective way to get reviews on your products
- Rating
- 4.70
- Reviews
- 12
- Review growth · 30d
- +3 · +33.3%
- Pricing
- Free trial available
- Years on Shopify
- 9
- Stores observed
- 2,487
Our read
Smile has the stronger observed market footprint in OngoingAI's data — it appears on 13.7× more tracked stores. Ratings and recent review growth are closer.
- Rating
- Flits leads4.9 vs 4.7
- Review growth
- Smile faster+33.3% vs +15.0%
- Review depth
- Flits30.1× more reviews
- Observed adoption
- Smile13.7× more tracked stores
Review trajectory
How each app's Shopify reviews are moving.
Daily App Store review counts since we began tracking — who's gaining reviews fastest, who holds the larger base, and how the race is developing.
Flits Loyalty Rewards Program leads total reviews and is adding them fastest over the tracked window.
Reviews each app has gained since the start of this tracking window. · Tracking window · Aug 10 – Sep 4, 2026
Head-to-head
The signals, side by side.
Each row reads straight from the live App Store listing and OngoingAI’s census. The Difference column states the gap — not a buyer recommendation.
| Dimension | Flits | Smile | Difference |
|---|---|---|---|
| Rating | 4.90 | 4.70 | Flits +0.20 |
| Reviews | 390 | 12 | Flits 30.1× |
| Review growth · 30d | +51 · +15.0% | +3 · +33.3% | Smile faster |
| Listed pricing | Free plan available | Free trial available | Not directly comparable |
| Years on Shopify | 9 | 9 | Level |
| Stores observed | 182 | 2,487 | Smile leads |
Which fits your requirements?
Choose by what you actually need.
Choose Flits if…
- You need loyalty and rewards
- You need reward programs
- You need referrals
- A higher App Store rating is a priority
Choose Smile if…
- You need product reviews
- You need voting
- You need surveys
- Recent review-growth signals matter to you
Tied to observable requirements only — listed capabilities, ratings, review growth, adoption and price. It doesn’t assert usability or support quality.
Feature differences
What Flits and Smile each do that the other doesn’t.
They cover largely the same ground — 0% of listed capabilities overlap. The decision material is the rest: what each lists that the other doesn’t.
Flits only
10
- Loyalty and rewards
- Reward programs
- Referrals
- Cash back programs
- Points
- Cash back
- Store credit
- POS rewards
- Free shipping
- Free products
Smile only
3
- Product reviews
- Voting
- Surveys
Observed adoption
Who actually runs each, on real stores.
The stores OngoingAI’s weekly census observes running each app, and the platform each skews toward — observed presence, not vendor-reported install totals.
Flits
182
stores observed
Skews Shopify · 100%
Smile
2,487
stores observed
Skews Shopify · 91%
Scope
What this comparison measures.
What it measures
Shopify App Store ratings and review counts, rating distribution, developer reply rates, reviewer tenure and geography, listed pricing and capabilities, category data, and OngoingAI-observed storefront adoption for Flits and Smile.
What it doesn’t
Hands-on usability, customer-support quality, deliverability, merchant sentiment from review text, or revenue impact. We draw a sharp line around what we can observe.
Methodology
Where the numbers come from.
Ratings, review counts, pricing, and categories come from the live Shopify App Store listing, refreshed daily. Review growth compares the observed snapshots across the trailing 30-day window. “Stores observed” and the platform split come from OngoingAI’s weekly storefront census — the real stores running each app, not the listing’s claimed totals. Comparison generated Sep 5, 2026.
See who’s switching — as it happens.
Track app adoption on live ecommerce stores. Find merchants running Flits or Smile, follow stack changes, and see when a store installs, removes, or replaces an app.