Chat · refreshed Jun 12, 2026
bitChat AI Sales Agent & Inbox for Shopify
by bitbybit Studio LLC · bitChat is the AI that sells in chat — builds carts, sends checkout links, supports 24/7.
11 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
11 reviews
Pricing
From $39/mo
freemium
Built for Shopify
No
Years live
3
launched May 2, 2023
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where bitChat AI Sales Agent & Inbox sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#116
of 767 active apps
Review count percentile
85th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
3
since 2023
Listing change cadence
What bitChat AI Sales Agent & Inbox has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-08 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-04 → 2026-06-08
Shopify Lastmod · Jun 5
2026-06-03 → 2026-06-04
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive93% · 14
- Neutral0% · 0
- Negative7% · 1
“bitchat really shines on customer support, it replies instantly 24/7 on whatsapp ig and fb, answers most questions on its own, and cleanly passes complex cases to humans without breaking the flow. customers get fast help, teams stay organized, and for the price you pay it feels like having an always on support agent that also helps drive sales.”
“features are good, but there is not customer support. AI Agent is responding to some queries and not responding to some.”
Top themes
Plans
bitChat AI Sales Agent & Inbox pricing tiers.
Free
Free
- 100 AI replies per month
- 100 help tickets per month
- WhatsApp API, IG Chat, FB Integrations
- AI Studio: build, test & deploy AI Agent
- AI Product Recommendation
- AI tagging for chat topics
- Shared inbox for team replies
- Customizable Chat Widget
Basic
$39/month
- 2,500 AI replies per month
- 1,000 help tickets per month
- 6 agents, 10 custom AI labels
- WhatsApp Flows & Catalog
- Shopify sync
- Customizable chat widget
- Advanced analytics dashboard
- Hide watermark footer
Standard
$99/month
- 8,000 AI replies per month
- 3,000 help tickets per month
- 20 agents, 20 custom AI labels
- Advanced AI Flows & templates
- Multi-agent shared inbox
Pro
$299/month
- 25,000 AI replies per month
- 10,000 help tickets per month
- 20 agents, 20 custom AI labels
- Custom AI skills & Flows
- Access to full bitbybit suite (6 apps)
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running bitChat AI Sales Agent & Inbox.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View bitChat AI Sales Agent & Inbox on the Shopify App Store ↗