bitChat AI Chatbot & Live Chat
5.0(12 reviews)#31 in Helpdesk#117 in Chatby bitbybit Studio LLCFree plan available
Category rank
Helpdesk
#18 in Helpdesk on 1 of 28 captured days.
Organic position against the category's current top five, 05 Sep – 02 Oct 2026.
Category rank
Chat
#74 in Chat on 1 of 20 captured days.
Organic position against the category's current top five, 05 Sep – 02 Oct 2026.
App Store keyword rankings
Where bitChat ranks for each keyword, every day
We search the Shopify App Store every day and record where bitChat lands for each keyword merchants use. It ranks for 17 keywords today.
Daily since 27 Sep · 1 Oct| Keyword | Today | Daily | Change | Results | Around it |
|---|---|---|---|---|---|
| #3 | ±0 | 10 | ahead  | ||
| #25 | ±0 | 3,960 | ahead     | ||
| #28 | — | 4,824 | ahead     | ||
| #32 | ▼2 | 4,560 | ahead     | ||
| #38 | ▲3 | 1,440 | ahead   | ||
| #43 | — | 2,688 | ahead    | ||
| #45 | — | 4,584 | ahead | ||
| #48 | ▼2 | 408 | ahead   | ||
| #58 | — | 1,056 | ahead  | ||
| #59 | ▲2 | 6,096 | ahead    | ||
| #63 | ▲2 | 384 | ahead   | ||
| #67 | ▼3 | 2,328 | ahead    | ||
| #70 | ▼5 | 4,872 | ahead    | ||
| #81 | — | 4,032 | ahead   | ||
| #85 | — | 1,752 | ahead    |
Positions count every result Shopify shows, including its built-in features. “Outside top N” means bitChat wasn't in the results we read that day; “Not found for this keyword” means the search returned every result without it; a dash means we have no complete read for that day.
Reviews
Ratings and reviews
12 listed reviews on 01 Oct 2026
+0 since 04 Sep 2026.
Pricing
Pricing
- FreeFree
- 100 AI replies per month
- 100 help tickets per month
- Live Chat widget, WhatsApp API, IG Chat
- AI Studio: build, test & deploy AI Agent
- AI Product Recommendation
- AI Summaries
- Starter$39month7-day free trial
- 2,500 AI replies per month
- 1,500 help tickets per month
- 6 agents, 20 AI tags
- WhatsApp Flows & Catalog
- Shopify sync
- Customizable chat widget
- Growth$99month7-day free trial
- 8,000 AI replies per month
- 5,000 help tickets per month
- 12 agents, 50 AI Tags
- Advanced AI Instructions
- Multi-agent shared inbox
- API + webhooks
- Pro Bundle$299month7-day free trial
- 25,000 AI replies per month
- 10,000 help tickets per month
- 25 agents, unlimited AI tags
- Custom AI skills & Flows
- All 5 products at Growth tier
- VIP support + expert onboarding
About
About the app
AI sales agent that recommends products, sells & supports across Live Chat, WhatsApp & social
AI sales agent for Shopify that recommends products and supports customers across Live Chat, WhatsApp, Instagram and social channels.
- AI sales agent answers questions and recommends products 24/7
- Live Chat, WhatsApp, Instagram, Messenger & TikTok in one inbox
- AI uses your Shopify catalog, inventory & pricing for accurate answers
- Seamlessly hand over AI conversations to your human support team - full context
- AI Tagging captures customer intent for CRM & automation
- Developer
- bitbybit Studio LLC · launched May 2023
- Integrations · 6
- CheckoutChatGPTFacebook & InstagramTiktokWhatsappWhatsApp API
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Methodology
Where the numbers come from
Reading the charts
Dashed segments are days we filled from the days either side. Blue bands mark changes Shopify made across the App Store.