OngoingAI

bitChat usage & market intelligence

Shopify rating

5.0 ★

12 reviews

Pricing
Free plan available
FreeFree
  • • 100 AI replies per month
  • • 100 help tickets per month
  • • Live Chat widget, WhatsApp API, IG Chat
  • • AI Studio: build, test & deploy AI Agent
  • • AI Product Recommendation
Starter$39/month

7-day free trial · or $390/year and save 17%

  • • 2,500 AI replies per month
  • • 1,500 help tickets per month
  • • 6 agents, 20 AI tags
  • • WhatsApp Flows & Catalog
  • • Shopify sync
Growth$99/month

7-day free trial · or $990/year and save 17%

  • • 8,000 AI replies per month
  • • 5,000 help tickets per month
  • • 12 agents, 50 AI Tags
  • • Advanced AI Instructions
  • • Multi-agent shared inbox
Pro Bundle$299/month

7-day free trial · or $2,990/year and save 17%

  • • 25,000 AI replies per month
  • • 10,000 help tickets per month
  • • 25 agents, unlimited AI tags
  • • Custom AI skills & Flows
  • • All 5 products at Growth tier
What does bitChat do?

AI live chat for Shopify that answers & sells — across WhatsApp & Instagram. Answers from your live catalog, sends checkout links and close sales

  • AI Sales Agent: Answer questions, recommend products, build carts, and sell 24/7
  • One AI across storefront live chat, WhatsApp, IG, TikTok & FB — sells & supports
  • Answers only from your live Shopify catalog, inventory & prices — never guesses
  • Smart handoff to humans — agents step in with full chat context, ready to close
  • CRM & Automation: Auto-tag every conversation, track customers, and sync support

Features

ChatAI chatbotsLive chatSocial mediaFile uploadMulti-languageReal-time translationPush notificationsBehavior trackingAgent analyticsCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskChatbotSelf-serviceHelp centerContact form
Review history
Daily review count on the Shopify App Store
12±0 · 27d· Rating steady at 5.0★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#20 on Aug 15 → #20 on Sep 6 · 23 observed days#20
  • Chat#84 on Aug 15 → #77 on Sep 6 · 22 observed days#77▲7

Tracked daily · last 23 days · as of 2026-09-06

Catalog position
Within Chat on the App Store
Rank by reviews
#87 of 854
Review percentile
90th
Rating percentile
100th
On the App Store
3.3 yrs
Works with
Integrations listed for bitChat: AI Live Chat & Sales
CheckoutChatGPTFacebook & InstagramTiktokWhatsappWhatsApp API
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Frequently asked questions

AI live chat for Shopify that answers & sells — across WhatsApp & Instagram. Answers from your live catalog, sends checkout links and close sales It's a chat tool for ecommerce stores.