Freshdesk usage & market intelligence
OngoingAI has observed Freshdesk on 166 ecommerce stores across 6 platforms.
Compare Freshdesk alternativesLast checked Sep 13, 2026
| Store | Traffic rank | Cohort |
|---|---|---|
| #58,812 | Top 100K | |
| #63,074 | Top 100K | |
| #79,271 | Top 100K | |
| #89,166 | Top 100K | |
| #103,538 | Top 250K | |
| #141,659 | Top 250K | |
| #144,329 | Top 250K | |
| #145,406 | Top 250K | |
| #146,204 | Top 250K | |
| #149,097 | Top 250K |
Showing 10 of 166 stores we track running Freshdesk.
Get the full list
Klaviyo58 stores
WordPress41 stores
Judge.me36 stores
WooCommerce33 stores
Microsoft Clarity26 stores
Magento (Adobe Commerce)20 stores
Mailchimp19 stores
Hotjar16 stores
Frequently asked questions
We currently observe Freshdesk running on 166 ecommerce stores, most of them on Shopify.
Yes — across the stores we observe, 5 more confirmed installs than removals over the past 90 days.
High-ranked stores where we've observed Freshdesk include wanderprints.com, sparta.cl, strandbooks.com, newbalance.cl, macorner.co. We track 166 stores running it in total.
Stores running Freshdesk most often also run Klaviyo, WordPress, Judge.me.
Common alternatives to Freshdesk include Zendesk, Gorgias, Intercom, Freshchat.
Freshdesk's observed install base spans Shopify (63%), WooCommerce (20%), Magento (Adobe Commerce) (12%).