Crescendo

Shopify chat app by Crescendo AI·Crescendo Chat Assistant is an AI-powered shopping and support chatbot.

Snapshot

1.00(1 reviews)#345of 820 inChat

Ongoing.AI tracks Crescendo daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

1.00

1 reviews

Pricing

Free

free

Built for Shopify

No

Years live

0

launched Dec 24, 2025

Last updated

Jul 2, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

2.001.501.000.500.005.003.752.501.250.00May 28Jun 2Jun 7Jun 12Jun 17Total reviewsRating (0–5)
Crescendo added 0 reviews over the last 28 days.

Catalog position

Where Crescendo sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#345

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

54th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What Crescendo has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-08 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-02Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 3

2026-06-30 → 2026-07-02

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-19 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

1.00(1 reviews)
  • 0%positive0
  • 0%neutral0
  • 100%negative1

Top themes

    Capabilities

    What Crescendo can do.

    The 18 capabilities Crescendo lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    5
    • AI chatbots
    • Live chat
    • Multi-language
    • Agent analytics
    • Customer insights

    Automated responses

    4
    • FAQs
    • Product recommendations
    • Quick replies
    • Order updates

    Customization

    9
    • Color and font
    • Chat window
    • Business hours
    • Welcome messages
    • Chat buttons
    • Tagging
    • Chat assignment
    • Chat flows
    • Agent avatar

    FAQ

    Crescendo — frequently asked questions.

    What is Crescendo on Shopify?
    Crescendo is a Shopify app in the Chat category. Merchants choose Crescendo Chat Assistant because it combines shopping assistance and customer support in a single AI-powered solution. Instead of just answering tickets, Crescendo actively guides customers to products, answers questions, and helps them complete purchases — all while reducing the load on support teams. By reducing repetitive tasks and enabling always-on, multilingual support, Crescendo helps merchants improve customer satisfaction and cut service costs. It averages 1.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does Crescendo cost?
    Crescendo is free to install and use on Shopify — there are no paid plans on this app.
    Is Crescendo free?
    Yes — Crescendo is free to install and use on Shopify. There are no paid plans.
    When was Crescendo launched?
    Crescendo launched on December 24, 2025. In that time it has gathered 1 merchant reviews.
    Is Crescendo Built for Shopify?
    Crescendo does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Crescendo alternatives?
    Merchants commonly compare Crescendo with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Crescendo.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Crescendo — free Start free

    Prefer the source? View Crescendo on the Shopify App Store ↗