OngoingAI

Crescendo usage & market intelligence

OngoingAI has observed Crescendo on 4 ecommerce stores.

Compare Crescendo alternatives

Stores observed

4

Ecommerce stores where OngoingAI has observed it

Shopify adoption

100%

4 Shopify stores

Shopify rating

1.0 ★

1 reviews

Last checked Sep 5, 2026

Crescendo adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Crescendo
4stores
Shopify4 stores · 100%
100%
Notable stores using Crescendo
Observed installs, highest-ranked first
StoreTraffic rankCohort
toms.com
#36,336Top 50K
nimanow.com
——
shop.voscollection.ca
——
shop.voscollection.com
——

Showing 4 of 4 stores we track running Crescendo.

Get the full list
What does Crescendo do?

Crescendo.ai offers 24/7 AI-powered customer support and global contact center services in 50+ languages, resolving complex queries via chat,voice,SMS and email

  • Dual-purpose AI assistant: Both shopping assistant and a customer support agent
  • Multimodal support: Conducts both chat and voice conversations
  • Seamless human handoff: Complex or sensitive cases transfer to live agents
  • Global coverage: 24/7 availability in 50+ languages
  • Deep Shopify integration: order data, updates statuses, product recommendations

Features

ChatAI chatbotsLive chatMulti-languageAgent analyticsCustomer insightsFAQsProduct recommendationsQuick repliesOrder updatesColor and fontChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
1+1 · 26d· Rating 0.0★ → 1.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#277 of 852
Review percentile
68th
Rating percentile
62th
On the App Store
0.7 yrs
Commonly used with
Share of Crescendo stores that also run each app
Microsoft Clarity4 stores
100%
Shoplift2 stores
50%
AVADA SEO Suite2 stores
50%
CookieYes2 stores
50%
HubSpot2 stores
50%
Judge.me2 stores
50%
Recharge1 stores
25%
Klaviyo1 stores
25%
Competitors
Alternatives buyers weigh against Crescendo
See the full Crescendo alternatives comparison
Works with
Integrations listed for Crescendo
AircallGenesysGorgiasHubspotSalesforceZendesk
Apps similar to Crescendo
The App Store's own "more apps like this" for Crescendo
Shopify Inbox
4.6(5,798)

Free

Dondy: WhatsApp Marketing+Chat
4.9(824)

Free plan available

∞ Facebook & Instagram Shop AI
4.9(339)

Free plan available

Frequently asked questions

Crescendo.ai offers 24/7 AI-powered customer support and global contact center services in 50+ languages, resolving complex queries via chat,voice,SMS and email It's a chat tool for ecommerce stores.