Zigpoll Customer Surveys

Shopify analytics app by Argonautic Labs·Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

Snapshot

5.00(520 reviews)#11of 1,280 inAnalytics

Ongoing.AI tracks Zigpoll Customer Surveys daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

5.00

520 reviews

Pricing

From $39/mo

freemium

Built for Shopify

No

Years live

7

launched Apr 23, 2019

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+1

28-day Δ

+7

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

5215185155115085.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Zigpoll Customer Surveys added 7 reviews over the last 28 days.

Category rank over time

Where Zigpoll Customer Surveys sits day-by-day in Analytics.

Position across the Analytics page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Analytics leaderboard →

#4#7#10#13#16May 28May 31Jun 4Jun 7Jun 11Zigpoll Customer Surveys · #14Ⓩ Facebook Pixel Tiktok Pixel · #13Report Pundit · #15
Best position observed: #11. Zigpoll Customer Surveys slipped 2 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Zigpoll Customer Surveys shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Zigpoll Customer Surveys ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #24 on "analytics".

#23#25#27#29#31May 28Jun 5Jun 14Jun 23Jul 2analytics
1 term, 36 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • analytics

    #24

    best #24

    +5 positions

Catalog position

Where Zigpoll Customer Surveys sits in the App Store.

Rank and percentile inside the Analytics category — the competitive shape of the niche around this app.

Rank in Analytics

#11

of 1280 active apps

Review count percentile

99th

vs category siblings

Rating percentile

75th

vs category siblings

Years on App Store

7

since 2019

Listing change cadence

What Zigpoll Customer Surveys has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(520 reviews)
  • 100%positive557
  • 0%neutral1
  • 0%negative1

Popular mentions

  • accuracy
  • product quality

Top themes

  1. accuracy1
  2. product quality1

What merchants praise

I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you. Update: Nov 2025, I had an issue with my store, (no fault of the app itself) and again Jason has gone above and beyond to fix my issue. The support that comes with this app is second to none! So happy I chose Zigpoll. Thank you very much.
Londonland Designs · 5

What merchants complain about

The AI is extremely inaccurate. So much that it's nearly useless. Don't include junk in the product.
Redmond Life · 1 · 2026-04-14

Plans

Zigpoll Customer Surveys pricing tiers.

Lite

Free

  • 100 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Standard

$39/month

  • 500 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Advanced

$129/month

  • 2,000 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Ultimate

$259/month

  • Unlimited responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Capabilities

What Zigpoll Customer Surveys can do.

The 33 capabilities Zigpoll Customer Surveys lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Analytics

Customer behavior

4
  • Activity tracking
  • Event tracking
  • Segmentation
  • Visitor IP

Marketing and sales

3
  • AI insights
  • Purchase tracking
  • Abandoned cart

Visuals and reports

5
  • Analytics dashboard
  • Custom dashboards
  • Custom reports
  • Data export
  • Notifications

Surveys

Form customization

10
  • Conditional logic
  • Custom styles
  • Drag-and-drop editor
  • Embedded forms
  • File upload
  • Templates
  • Multi-page
  • Pop-ups
  • Real-time editing
  • Multi-language

Survey types

6
  • Customer satisfaction
  • Market research
  • Net Promoter Score (NPS)
  • Product feedback
  • Post-purchase
  • Attribution

Submission management

5
  • SMS
  • Email
  • Data export
  • Analytics
  • Customer segments

FAQ

Zigpoll Customer Surveys — frequently asked questions.

What is Zigpoll Customer Surveys on Shopify?
Zigpoll Customer Surveys is a Shopify app in the Analytics category. Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. It averages 5.00 out of 5 across 520 merchant reviews on the Shopify App Store.
How much does Zigpoll Customer Surveys cost?
Zigpoll Customer Surveys offers a free plan and 3 paid plans starting at $39/month and going up to $259/month. The free plan includes 100 responses / mo, Weekly AI Insights, Unlimited surveys, and Multi-language. The paid plans unlock advanced features beyond what's available on the free tier.
Is Zigpoll Customer Surveys free?
Yes — Zigpoll Customer Surveys offers a free plan alongside paid options. The free plan includes 100 responses / mo, Weekly AI Insights, and Unlimited surveys. Paid plans start at $39/month for advanced features.
When was Zigpoll Customer Surveys launched?
Zigpoll Customer Surveys launched on April 23, 2019 — over 7 years on the Shopify App Store. In that time it has gathered 520 merchant reviews.
Is Zigpoll Customer Surveys Built for Shopify?
Zigpoll Customer Surveys does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Zigpoll Customer Surveys alternatives?
Merchants commonly compare Zigpoll Customer Surveys with Powerful Contact Form Builder, Data Export IO, Report Pundit, and Hulk Contact Form Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Zigpoll Customer Surveys.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Zigpoll Customer Surveys on the Shopify App Store ↗