OngoingAI

Zigpoll Customer Surveys usage & market intelligence

OngoingAI has observed Zigpoll Customer Surveys on 583 ecommerce stores across 2 platforms.

Compare Zigpoll Customer Surveys alternatives

Stores observed

583

Ecommerce stores where OngoingAI has observed it

Shopify adoption

100%

583 Shopify stores

Shopify rating

5.0 ★

546 reviews

Last checked Sep 5, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 8 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days102+8291
Last 90 days102+8291

Newly observed counts first appearances of Zigpoll Customer Surveys in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.97average· 513 reviews analyzed· 480 with written feedback
98% 5★0% ≤3★

48% of attributable reviewers are United States merchants. 10% had used the app for a year or more when they reviewed.

The developer replies to 0% of reviews overall and 100% of critical ones.

Recent sentiment holds steady at 4.95, in line with the 4.97 lifetime average.

Rating · last 90d

4.95

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

10%

Using 1yr+ at review

Top merchant markets

United States 48%United Kingdom 8%Germany 8%Australia 6%Canada 5%

Tenure when reviewed

under a day 10%days 45%months 36%a year or more 10%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Zigpoll Customer Surveys adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Zigpoll Customer Surveys
583stores
Shopify583 stores · 100%
100%
Shopware1 stores · 0%
0%
Notable stores using Zigpoll Customer Surveys
Observed installs, highest-ranked first
StoreTraffic rankCohort
bricobravo.com
#21,200Top 25K
boden.com
#30,904Top 50K
npg.games
#43,685Top 50K
awaytravel.com
#48,161Top 50K
karllagerfeld.com
#50,296Top 100K
prodirectsport.com
#57,426Top 100K
revibe.me
#60,375Top 100K
revibe.co.za
#67,623Top 100K
arcadiapublishing.com
#75,248Top 100K
dolcevita.com
#83,065Top 100K

Showing 10 of 583 stores we track running Zigpoll Customer Surveys.

Get the full list
Pricing
Free plan available
LiteFree
  • • 100 responses / mo
  • • Weekly AI insights
  • • Unlimited surveys
  • • Multi-language
  • • Export survey data
Standard$39/month

or $348/year and save 26%

  • • 500 responses / mo
  • • Weekly AI insights
  • • Unlimited surveys
  • • Multi-language
  • • Export survey data
Advanced$129/month

or $1,164/year and save 25%

  • • 2,000 responses / mo
  • • Weekly AI insights
  • • Unlimited surveys
  • • Multi-language
  • • Export survey data
Premier$399/month

or $3,588/year and save 25%

  • • Unlimited responses / mo
  • • Weekly AI insights
  • • Unlimited surveys
  • • Multi-language
  • • Export survey data
What does Zigpoll Customer Surveys do?

No-code setup in seconds. We are the number one rated customer survey and Shopify post purchase survey app. Sign up and get 100 free responses every month.

  • Attribution surveys: ask "How did you hear about us?" on your thank-you page
  • AI analytics summarize every response and send you weekly insight reports
  • Checkout Extensions ready: post-purchase and abandoned checkout surveys
  • Email and SMS surveys with conditional logic, translations, and custom design
  • Sync to Klaviyo, Google Sheets, Slack and 30+ tools, plus API and MCP access

Features

AnalyticsActivity trackingEvent trackingSegmentationVisitor IPAI insightsPurchase trackingAbandoned cartAnalytics dashboardCustom dashboardsCustom reportsData exportNotificationsSurveysConditional logicCustom stylesDrag-and-drop editorEmbedded formsFile uploadTemplatesMulti-pagePop-upsReal-time editingMulti-languageCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionSMSEmailCustomer segments
Review history
Daily review count on the Shopify App Store
546+41 · 26d~1.6/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#3 on Aug 15 → #3 on Sep 5 · 22 observed days#3
  • Analytics#11 on Aug 15 → #8 on Sep 5 · 22 observed days#8▲3

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Analytics on the App Store
Rank by reviews
#8 of 1,262
Review percentile
99th
Rating percentile
100th
On the App Store
7.4 yrs
Commonly used with
Share of Zigpoll Customer Surveys stores that also run each app
Klaviyo371 stores
64%
Microsoft Clarity268 stores
46%
Judge.me194 stores
33%
Triple Whale125 stores
21%
Instafeed (Mintt Studio)90 stores
15%
Trustpilot80 stores
14%
Gorgias78 stores
13%
Intelligems73 stores
13%
Competitors
Alternatives buyers weigh against Zigpoll Customer Surveys
See the full Zigpoll Customer Surveys alternatives comparison
Compare Zigpoll Customer Surveys head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
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Works with
Integrations listed for Zigpoll Customer Surveys
CheckoutCustomer accountsShopify POSShopify FlowActiveCampaignCheckout ExtensionsGoogle AnalyticsGorgiasKlaviyoMailchimp
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The App Store's own "more apps like this" for Zigpoll Customer Surveys
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Frequently asked questions

No-code setup in seconds. We are the number one rated customer survey and Shopify post purchase survey app. Sign up and get 100 free responses every month. It's a analytics tool for ecommerce stores.