OngoingAI

Grapevine Post Purchase Survey usage & market intelligence

Shopify rating

5.0 ★

219 reviews

What merchants actually report
4.97average· 197 reviews analyzed· 173 with written feedback
97% 5★0% ≤3★

53% of attributable reviewers are United States merchants. 21% had used the app for a year or more when they reviewed.

The developer replies to 92% of reviews overall.

Recent sentiment holds steady at 5.00, in line with the 4.97 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

92%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

21%

Using 1yr+ at review

Top merchant markets

United States 53%United Kingdom 11%Germany 7%Australia 6%France 4%

Tenure when reviewed

under a day 10%days 35%months 35%a year or more 21%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Complete$25/month

14-day free trial

  • • Unlimited responses, no overage fees
  • • Post purchase, NPS, CSAT & attribution
  • • Works on all Shopify plans
  • • Revenue & AOV by marketing channel
  • • Target by order value, product & more
What does Grapevine Post Purchase Survey do?

Run post purchase, NPS, CSAT and attribution surveys on Shopify with unlimited responses on every plan. See which marketing channels really drive sales.

  • Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps
  • See revenue and AOV by channel to learn which marketing drives sales
  • Target surveys by order value, product, country, payment method & customer
  • Query your survey data with your own AI assistant via our MCP
  • Run surveys post purchase, on-site, in email and on Shopify POS

Features

SurveysConditional logicCustom stylesDrag-and-drop editorEmbedded formsMulti-languageCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionData exportAnalyticsCustomer segmentsActivity trackingSegmentationLoyalty analysisCohort analysisMarketing attributionROASFunnel analysisAbandoned cartAnalytics dashboardBenchmarkingCustom reportsHistorical analysis
Review history
Daily review count on the Shopify App Store
219+36 · 26d~1.4/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#2 on Aug 15 → #2 on Sep 5 · 22 observed days#2
  • Analytics#8 on Aug 15 → #7 on Sep 5 · 22 observed days#7▲1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Surveys on the App Store
Rank by reviews
#1 of 111
Review percentile
100th
Rating percentile
100th
On the App Store
9.1 yrs
Works with
Integrations listed for Grapevine Post Purchase Survey
Customer accountsShopify POSShopify FlowShopify AdminCheckout ExtensionsGoogle AnalyticsGoogle SheetsKlaviyoPOSThank you & Order Status Page
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Frequently asked questions

Run post purchase, NPS, CSAT and attribution surveys on Shopify with unlimited responses on every plan. See which marketing channels really drive sales. It's a surveys tool for ecommerce stores.