OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
225 reviews
What merchants actually report
4.97average· 204 reviews analyzed· 179 with written feedback
97% 5★0% ≤3★

52% of attributable reviewers are United States merchants. 22% had used the app for a year or more when they reviewed.

The developer replies to 92% of reviews overall.

Recent sentiment holds steady at 4.97, in line with the 4.97 lifetime average.

Rating · last 90d
4.97
Recent direction
Replies to reviews
92%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
22%
Using 1yr+ at review
Top merchant markets
United States 52%United Kingdom 12%Germany 7%Australia 6%France 3%
Tenure when reviewed
under a day 9%days 35%months 35%a year or more 22%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Complete
$25/month
14-day free trial
  • • Unlimited responses, no overage fees
  • • Post purchase, NPS, CSAT & attribution
  • • Works on all Shopify plans
  • • Revenue & AOV by marketing channel
  • • Target by order value, product & more
What does Grapevine Post Purchase Survey do?

Run post purchase, NPS, CSAT and attribution surveys on Shopify with unlimited responses on every plan. See which marketing channels really drive sales.

  • Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps
  • See revenue and AOV by channel to learn which marketing drives sales
  • Target surveys by order value, product, country, payment method & customer
  • Query your survey data with your own AI assistant via our MCP
  • Run surveys post purchase, on-site, in email and on Shopify POS

Features

SurveysConditional logicCustom stylesDrag-and-drop editorEmbedded formsMulti-languageCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionData exportAnalyticsCustomer segmentsActivity trackingSegmentationLoyalty analysisCohort analysisMarketing attributionROASFunnel analysisAbandoned cartAnalytics dashboardBenchmarkingCustom reportsHistorical analysis
Review history
Daily review count on the Shopify App Store
225+32 · 30d~1.1/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys
    #3▼1
  • Analytics
    #8▼1

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Surveys on the App Store
Rank by reviews
#2 of 115
Review percentile
99th
Rating percentile
100th
On the App Store
9.1 yrs
Works with
Integrations listed for Grapevine Post Purchase Survey
Customer accountsShopify POSShopify FlowShopify AdminCheckout ExtensionsGoogle AnalyticsGoogle SheetsKlaviyoPOSThank you & Order Status Page
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Frequently asked questions

Run post purchase, NPS, CSAT and attribution surveys on Shopify with unlimited responses on every plan. See which marketing channels really drive sales. It's a surveys tool for ecommerce stores.