OngoingAI

KNO Post Purchase Surveys usage & market intelligence

Shopify rating

4.9 ★

117 reviews

What merchants actually report
4.88average· 110 reviews analyzed· 105 with written feedback
96% 5★3% ≤3★

78% of attributable reviewers are United States merchants. 32% had used the app for a year or more when they reviewed.

The developer replies to 5% of reviews overall and 100% of critical ones.

Recent reviewers rate KNO Post Purchase Surveys 5.00, above its 4.88 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

5%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

32%

Using 1yr+ at review

Top merchant markets

United States 78%Germany 6%New Zealand 3%United Kingdom 3%India 2%

Tenure when reviewed

under a day 6%days 16%months 46%a year or more 32%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter$19/month

7-day free trial

  • • 1 Survey
  • • 3 Questions per survey
  • • Unlimited responses
  • • Export all data
  • • Conditional logic
Analyst$119/month

7-day free trial

  • • Everything in STARTER...
  • • 2 Surveys with 999 Questions/survey
  • • 12 question types
  • • 4 Audiences
  • • Actions
Pro$299/month

7-day free trial

  • • Everything in ANALYST...
  • • 4 Surveys
  • • Survey links
  • • Unlimited Audiences
  • • All Question/action types
What does KNO Post Purchase Surveys do?

KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates,...

  • 5 min setup with 30+ full survey templates and dozens of pre-built questions.
  • Use logic flows for in-depth analysis and actions to boost customer engagement.
  • Attribution reports & analyses to better understand ad performance.
  • Target surveys to customer segments with data filters for better analysis.
  • Integrates with top platforms and offers data dispersion via REST API.

Features

SurveysConditional logicCustom stylesEmbedded formsReal-time editingCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionSMSEmailData exportAnalyticsCustomer segmentsReal-time trackingActivity trackingSegmentationVisitor IPLifetime value (LTV)Cohort analysisMarketing attributionCheckout analyticsROASFunnel analysisUTM trackingPixel trackingAnalytics dashboardBenchmarkingCustom reportsHistorical analysis
Review history
Daily review count on the Shopify App Store
117+8 · 27d~0.3/day· Rating steady at 4.9★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#13 on Aug 15 → #14 on Sep 5 · 22 observed days#14▼1
  • Analytics#62 on Aug 15 → #73 on Sep 5 · 22 observed days#73▼11

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Surveys on the App Store
Rank by reviews
#4 of 111
Review percentile
97th
Rating percentile
65th
On the App Store
5.9 yrs
Works with
Integrations listed for KNO Post Purchase Surveys
Customer accountsShopify FlowGoogle AnalyticsKlaviyoPeel InsightsReChargeTikTokTriple Whale
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Frequently asked questions

KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates,... It's a surveys tool for ecommerce stores.