KNO Post Purchase Surveys

Shopify surveys app by KnoCommerce Inc·Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.

Snapshot

4.90(116 reviews)#9of 134 inSurveys

Ongoing.AI tracks KNO Post Purchase Surveys daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.90

116 reviews

Pricing

From $19/mo

free_trial

Built for Shopify

No

Years live

5

launched Oct 19, 2020

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+2

Rating change

7-day Δ

28-day Δ

+0.00

1161151141131125.003.752.501.250.00May 28Jun 2Jun 7Jun 12Jun 17Total reviewsRating (0–5)
KNO Post Purchase Surveys added 2 reviews over the last 28 days.

Category rank over time

Where KNO Post Purchase Surveys sits day-by-day in Surveys.

Position across the Surveys page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Surveys leaderboard →

#8#11#14#16#19May 28May 31Jun 4Jun 7Jun 11KNO Post Purchase Surveys · #17Primy · #16Pathlight Post Purchase Survey · #18
Best position observed: #11. KNO Post Purchase Surveys slipped 6 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where KNO Post Purchase Surveys shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term KNO Post Purchase Surveys ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #51 on "analytics".

#50#57#65#72#79May 28Jun 5Jun 14Jun 23Jul 2analytics
1 term, 36 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • analytics

    #74

    best #51

    −9 positions

Catalog position

Where KNO Post Purchase Surveys sits in the App Store.

Rank and percentile inside the Surveys category — the competitive shape of the niche around this app.

Rank in Surveys

#9

of 134 active apps

Review count percentile

94th

vs category siblings

Rating percentile

62th

vs category siblings

Years on App Store

5

since 2020

Listing change cadence

What KNO Post Purchase Surveys has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(116 reviews)
  • 97%positive115
  • 0%neutral0
  • 3%negative3

Popular mentions

  • ease of use
  • customer support
  • integrations
  • data insights

Top themes

  1. ease of use1
  2. customer support1
  3. integrations1
  4. data insights1

What merchants praise

No brainer for any ecom store! Also love Steve and the team + the fact you can run surveys and attribute the responses to individual customers in Klaviyo. Powerful tool!
Moodi · 5

What merchants complain about

The feature in the paid plan is not working (Add survey answers as a tag to the order) . Customer support said "I have passed this along to our dev team, and it looks like they think that this feature needs to be rebuilt. I don't have an estimate as far as what that would look like"
VRTX JAPAN · 1

Plans

KNO Post Purchase Surveys pricing tiers.

Starter

$19/month

  • 1 Survey
  • 3 Questions per survey
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates
  • NPS add-on (additional fees apply)

Analyst

$119/month

  • Everything in STARTER...
  • 2 Surveys with 999 Questions/survey
  • 12 question types
  • 4 Audiences
  • Actions
  • Benchmarks
  • 2 Active Integrations
  • NPS add-on (additional fees apply)

Pro

$299/month

  • Everything in ANALYST...
  • 4 Surveys
  • Survey links
  • Unlimited Audiences
  • All Question/action types
  • 4 Active Integrations
  • Team Slack Channel
  • NPS add-on (additional fees apply)

Capabilities

What KNO Post Purchase Surveys can do.

The 32 capabilities KNO Post Purchase Surveys lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Surveys

Form customization

4
  • Conditional logic
  • Custom styles
  • Embedded forms
  • Real-time editing

Survey types

6
  • Customer satisfaction
  • Market research
  • Net Promoter Score (NPS)
  • Product feedback
  • Post-purchase
  • Attribution

Submission management

5
  • SMS
  • Email
  • Data export
  • Analytics
  • Customer segments

Analytics

Customer behavior

6
  • Real-time tracking
  • Activity tracking
  • Segmentation
  • Visitor IP
  • Lifetime value (LTV)
  • Cohort analysis

Marketing and sales

6
  • Marketing attribution
  • Checkout analytics
  • ROAS
  • Funnel analysis
  • UTM tracking
  • Pixel tracking

Visuals and reports

5
  • Analytics dashboard
  • Benchmarking
  • Custom reports
  • Data export
  • Historical analysis

FAQ

KNO Post Purchase Surveys — frequently asked questions.

What is KNO Post Purchase Surveys on Shopify?
KNO Post Purchase Surveys is a Shopify app in the Surveys category. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. It averages 4.90 out of 5 across 116 merchant reviews on the Shopify App Store.
How much does KNO Post Purchase Surveys cost?
KNO Post Purchase Surveys has 3 paid plans on the Shopify App Store, starting at $19/month and going up to $299/month.
Is KNO Post Purchase Surveys free?
No, KNO Post Purchase Surveys is a paid Shopify app. Plans start at $19/month on the Shopify App Store.
When was KNO Post Purchase Surveys launched?
KNO Post Purchase Surveys launched on October 19, 2020 — over 5 years on the Shopify App Store. In that time it has gathered 116 merchant reviews.
Is KNO Post Purchase Surveys Built for Shopify?
KNO Post Purchase Surveys does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best KNO Post Purchase Surveys alternatives?
Merchants commonly compare KNO Post Purchase Surveys with Powerful Contact Form Builder, Data Export IO, Report Pundit, and Hulk Contact Form Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What do merchants praise about KNO Post Purchase Surveys?
97% of analyzed merchant reviews skew positive. The themes most often cited in positive reviews are ease of use, customer support, and integrations — see the review fingerprint above for the full breakdown.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running KNO Post Purchase Surveys.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View KNO Post Purchase Surveys on the Shopify App Store ↗