OngoingAI

Fairing Post Purchase Surveys usage & market intelligence

Shopify rating

5.0 ★

195 reviews

What merchants actually report
4.97average· 180 reviews analyzed· 179 with written feedback
98% 5★1% ≤3★

80% of attributable reviewers are United States merchants. 32% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 100% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

1%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

32%

Using 1yr+ at review

Top merchant markets

United States 80%Canada 6%United Kingdom 5%Germany 3%Sweden 2%

Tenure when reviewed

under a day 5%days 20%months 44%a year or more 32%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Up to 200 ordersFree
  • • Post-purchase Surveys
  • • Unlimited Questions & Responses
  • • Analyze LTV Against Survey Responses
  • • AI-Generated Attribution Insights
  • • NPS Surveys
201 to 500 Orders$49/month

14-day free trial

  • • Post-purchase Surveys
  • • Unlimited Questions & Responses
  • • Analyze LTV Against Survey Responses
  • • AI-Generated Attribution Insights
  • • NPS Surveys
501 to 1k Orders$99/month

14-day free trial

  • • Post-purchase Surveys
  • • Unlimited Questions & Responses
  • • Analyze LTV Against Survey Responses
  • • AI-Generated Attribution Insights
  • • NPS Surveys
1,001 to 5k Orders$149/month

14-day free trial

  • • Post-purchase Surveys
  • • Unlimited Questions & Responses
  • • Analyze LTV Against Survey Responses
  • • AI-Generated Attribution Insights
  • • NPS Surveys
What does Fairing Post Purchase Surveys do?

Post-purchase surveys for Shopify. Solve marketing attribution, CRO, personalization, and more. Trusted by thousands of Shopify Plus stores.

  • Analytics integration! Analyze your Fairing data directly in Shopify Analytics.
  • Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc
  • Integrations: MCP (Claude), Klaviyo, Google Sheets, Shopify Flow, & 25 more!
  • Smart Targeting: new v returning, product purchased, geography + translations.
  • AI attribution insights! Your own personalized insights, delivered weekly.

Features

SurveysConditional logicCustom stylesDrag-and-drop editorEmbedded formsFile uploadTemplatesMulti-pagePop-upsReal-time editingMulti-languageCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionData exportAnalyticsCustomer segmentsReal-time trackingActivity trackingSegmentationVisitor IPLifetime value (LTV)Loyalty analysisCohort analysisMarketing attributionCheckout analyticsROASProfit insightsPurchase trackingUTM trackingPixel trackingHeatmapsAnalytics dashboardCustom dashboardsCustom reportsReport scheduling
Review history
Daily review count on the Shopify App Store
195+15 · 26d~0.6/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#10 on Aug 15 → #10 on Sep 5 · 22 observed days#10
  • Analytics#41 on Aug 15 → #40 on Sep 5 · 22 observed days#40▲1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Surveys on the App Store
Rank by reviews
#2 of 111
Review percentile
99th
Rating percentile
100th
On the App Store
8.3 yrs
Compare Fairing Post Purchase Surveys head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for Fairing Post Purchase Surveys
Customer accountsShopify POSShopify FlowAnalyticsCheckout ExtensionsFlowGoogle SheetsKlaviyoTriple Whale
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Frequently asked questions

Post-purchase surveys for Shopify. Solve marketing attribution, CRO, personalization, and more. Trusted by thousands of Shopify Plus stores. It's a surveys tool for ecommerce stores.