Orderify ‑ Order Edit Cancel

Name: Orderify ‑ Order Edit Cancel
Price: 4.00 USD
Availability: InStock
Rating: 4.80 (70 reviews)
Author: Customer First focus

Shopify order editing app by Customer First focus·Let customers edit, cancel and reorder on their own for a better customer experience.

Snapshot yesterday

4.80(70 reviews)#9of 129 inOrder editing

Ongoing.AI tracks Orderify ‑ Order Edit Cancel daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesOrder editing Helpdesk

Rating

4.80

70 reviews

Pricing

From $4/mo

free_trial

Built for Shopify

Years live

launched May 2, 2016

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

Rating change

7-day Δ

—

28-day Δ

+0.00

Orderify ‑ Order Edit Cancel added 0 reviews over the last 28 days.

Category rank over time

Where Orderify ‑ Order Edit Cancel sits day-by-day in Order editing.

Position across the Order editing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Order editing leaderboard →

Best position observed: #17. Orderify ‑ Order Edit Cancel slipped 6 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Orderify ‑ Order Edit Cancel sits in the App Store.

Rank and percentile inside the Order editing category — the competitive shape of the niche around this app.

Rank in Order editing

of 129 active apps

Review count percentile

93th

vs category siblings

Rating percentile

62th

vs category siblings

Years on App Store

since 2016

Listing change cadence

What Orderify ‑ Order Edit Cancel has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(70 reviews)

94%positive114
2%neutral2
4%negative5

Top themes

What merchants praise

“Excellent app, makes customer service easier and saves a lot of time. I'm happy with it. Definitely saves time.”

Blah Records · 5★

What merchants complain about

“This app was great up until the last three weeks when it stopped working. I've sent 5 emails to their only customer service contact info and have received no response. Shopify has reached out to them on my behalf and still I've heard nothing. Not a word in three weeks. Meanwhile, we're losing business. I'm wondering if this company has gone out of business, as their website isn't loading either...”

Café Mam · 1★

Plans

Orderify ‑ Order Edit Cancel pricing tiers.

Shopify Basic

$4.99/month

Unlimited for stores on "Basic plan"

Shopify

$8.99/month

Unlimited for stores on "Shopify plan"

Shopify Advanced

$24.99/month

Unlimited for stores on "Advanced plan"

Shopify Plus

$99.99/month

Unlimited for stores on "Shopify Plus"

Capabilities

What Orderify can do.

The 17 capabilities Orderify lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Order editing

Order updates

Cancellations
Re-orders
Refunds
Returns
Address
Custom rules
Automated workflows
Customer portal

Helpdesk

Channels

Self-service
Help center
FAQs

Workflow automation

Auto-reply
Rule-based triggers
Tagging
Order tracking
Customer notifications
Analytics

FAQ

Orderify — frequently asked questions.

What is Orderify on Shopify?

Orderify, officially listed on the Shopify App Store as Orderify ‑ Order Edit Cancel, is a Shopify app in the Order editing category. Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. \*Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart. It averages 4.80 out of 5 across 70 merchant reviews on the Shopify App Store.

How much does Orderify cost?

Orderify has 4 paid plans on the Shopify App Store, starting at $4/month and going up to $99.99/month.

Is Orderify free?

No, Orderify is a paid Shopify app. Plans start at $4/month on the Shopify App Store.

When was Orderify launched?

Orderify launched on May 2, 2016 — over 10 years on the Shopify App Store. In that time it has gathered 70 merchant reviews.

Is Orderify Built for Shopify?

Orderify does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

What are the best Orderify alternatives?

Merchants commonly compare Orderify with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,273

Known for: customer-support

Redo Tech, Inc

Redo

5.00★666

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★653

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Order editing apps All Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated yesterday.

Find every brand running Orderify ‑ Order Edit Cancel.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on Orderify ‑ Order Edit Cancel

Prefer the source? View Orderify ‑ Order Edit Cancel on the Shopify App Store ↗