OngoingAI

Usage & market intelligence

Observed on 72 ecommerce stores.

View storesWatch for changes
Stores observed
72
Ecommerce stores where OngoingAI has observed it
Shopify adoption
100%
72 Shopify stores
Shopify rating
4.8 ★
72 reviews

Last checked Sep 23, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 6 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days60▲ +666
Last 90 days60▲ +666

Newly observed counts first appearances of Orderify in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.68average· 63 reviews analyzed· 62 with written feedback
89% 5★8% ≤3★

49% of attributable reviewers are United States merchants. 21% had used the app for a year or more when they reviewed.

The developer replies to 2% of reviews overall and 20% of critical ones.

Recent reviewers rate Orderify 5.00, above its 4.68 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
2%
Developer response rate
Replies to critical
20%
On 3★ and below
Long-term reviewers
21%
Using 1yr+ at review
Top merchant markets
United States 49%India 21%United Kingdom 5%Australia 5%Canada 3%
Tenure when reviewed
under a day 49%days 22%months 8%a year or more 21%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Orderify adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Orderify
Shopify
x
Notable stores using Orderify ‑ Order Edit Cancel
Observed installs, highest-ranked first
StoreTraffic rankCohort
humehealth.com
#48,739Top 50K
unboxify.in
#88,237Top 100K
ninewest.com
#108,780Top 250K
easyspirit.com
#135,719Top 250K
springstepshoes.com
#136,385Top 250K
hunterboots.com
#150,033Top 250K
eltamd.com
#152,162Top 250K
rockport.com
#168,981Top 250K
nakednutrition.com
#169,784Top 250K
seatosummit.com
#182,387Top 250K

Showing 10 of 72 stores we track running Orderify.

Get the full list
Pricing
Free trial available
Shopify Basic
$4.99/month
30-day free trial
  • • Unlimited for stores on "Basic plan"
Shopify
$8.99/month
30-day free trial
  • • Unlimited for stores on "Shopify plan"
Shopify Advanced
$24.99/month
30-day free trial
  • • Unlimited for stores on "Advanced plan"
Shopify Plus
$99.99/month
30-day free trial
  • • Unlimited for stores on "Shopify Plus"
What does Orderify do?

Let your customers edit, cancel and reorder to reduce customer support tickets and cost while improving long term revenue and customer satisfaction.

  • Your customers can cancel, edit or reorder on their own (one-click self-service)
  • Customer Portal on the order status, confirmation e-mail and account page
  • Only unfulfilled orders are editable. Works well with third-party fulfillment.
  • 5 minute setup with easy custom rules (Ex. duration limit) and display settings
  • Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock

Features

Order editingCancellationsRe-ordersRefundsReturnsAddressCustom rulesAutomated workflowsCustomer portalHelpdeskSelf-serviceHelp centerFAQsAuto-replyRule-based triggersTaggingOrder trackingCustomer notificationsAnalytics
Review history
Daily review count on the Shopify App Store
72+13 · 30d~0.4/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing
    #40▼1
  • Helpdesk
    #46▼3

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Order editing on the App Store
Rank by reviews
#7 of 143
Review percentile
96th
Rating percentile
68th
On the App Store
10.4 yrs
Commonly used with
Share of Orderify ‑ Order Edit Cancel stores that also run each app
Klaviyo
x
Judge.me
x
Microsoft Clarity
x
Instafeed (Mintt Studio)
x
Yotpo
x
Shopify Forms
x
Synctrack
x
Blockify
x
Competitors
Alternatives buyers weigh against Orderify ‑ Order Edit Cancel
    See the full Orderify alternatives comparison
    Works with
    Integrations listed for Orderify ‑ Order Edit Cancel
    Customer accountsShopify Admin
    Apps similar to Orderify
    The App Store's own "more apps like this" for Orderify
    Cleverific Order Edit & Upsell
    4.6(233)

    Free trial available

    Relocate+ Order Editing
    5.0(41)

    Free plan available

    OrderEase ‑ Cancel Order

    Free trial available

    Frequently asked questions

    Let your customers edit, cancel and reorder to reduce customer support tickets and cost while improving long term revenue and customer satisfaction. It's a order editing tool for ecommerce stores.