OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.6 ★
233 reviews
What merchants actually report
4.59average· 207 reviews analyzed· 207 with written feedback
85% 5★11% ≤3★

72% of attributable reviewers are United States merchants. 34% had used the app for a year or more when they reviewed.

The developer replies to 12% of reviews overall and 36% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
12%
Developer response rate
Replies to critical
36%
On 3★ and below
Long-term reviewers
34%
Using 1yr+ at review
Top merchant markets
United States 72%Canada 7%United Kingdom 5%Australia 5%Japan 2%
Tenure when reviewed
under a day 5%days 20%months 41%a year or more 34%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Growth
$59/month
14-day free trial
  • • 100 order edits, new or draft orders
  • • Self-serve editing, drag n drop setup
  • • Customers edit address, add items & more
  • • AI one-click post-purchase upsells
  • • Upsells trained on your sales data
Professional
$119/month
14-day free trial
  • • 400 order edits, new or draft orders
  • • Everything in Growth plan
  • • Upsells trained on your sales data
  • • Training limit: 30K orders / 45 days
Premium Plus
$359/month
14-day free trial
  • • 800 order edits, new or draft orders
  • • Everything in Professional plan
  • • Upsells trained on your sales data
  • • Training limit: 90K orders / 90 days
  • • SOC 2 Type II attestation
What does Cleverific Order Edit & Upsell do?

Self-serve order editing & post-purchase upsell: customers update their Shopify orders in seconds & buy through one-click post-purchase upsells, increasing AOV.

  • Self-Serve Editing: Change, edit order details, or cancel before fulfillment
  • Edit Order Details: Update addresses, items, quantities, sizes, and colors
  • Post-Purchase Upsells: Add personalized offers to existing orders in 1 click
  • Custom Edit Controls: Set time limits, permissions, and fraud protections
  • Connected Workflows: Integrate with Flow, ShipStation, NetSuite, and more

Features

Order editingCancellationsRe-ordersRefundsReturnsDraft ordersAddressLine itemsPricesShipping feesCustom attributesCustom rulesAutomated workflowsCustomer portalStatus updatesTaggingFilteringAnalyticsHelpdeskEmailSelf-serviceHelp centerResponse templatesRule-based triggersOrder trackingCustomer notificationsMulti-languageReports
Review history
Daily review count on the Shopify App Store
233+29 · 30d~1.0/day· Rating 4.7★ → 4.6★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #35▼7
  • Order editing
    #35▼3

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Order editing on the App Store
Rank by reviews
#3 of 143
Review percentile
99th
Rating percentile
64th
On the App Store
12.6 yrs
Works with
Integrations listed for Cleverific Order Edit & Upsell
CheckoutCustomer accountsShopify FlowShopify AdminKlaviyoOracle NetSuiteOrder Printer ProRebuyRechargeShipStation
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Frequently asked questions

Self-serve order editing & post-purchase upsell: customers update their Shopify orders in seconds & buy through one-click post-purchase upsells, increasing AOV. It's a order editing tool for ecommerce stores.