Cleverific Order Editing

Shopify order editing app by Cleverific, Inc·Let customers edit orders and add upsell products post-purchase without contacting support.

Snapshot

4.60(233 reviews)#3of 129 inOrder editing

Ongoing.AI tracks Cleverific Order Editing daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.60

233 reviews

Pricing

From $49/mo

free_trial

Built for Shopify

No

Years live

12

launched Feb 26, 2014

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

2352352342332335.003.752.501.250.00May 28Jun 2Jun 7Jun 12Jun 18Total reviewsRating (0–5)
Cleverific Order Editing added 0 reviews over the last 28 days.

Category rank over time

Where Cleverific Order Editing sits day-by-day in Order editing.

Position across the Order editing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Order editing leaderboard →

#19#24#28#33#37May 28May 31Jun 4Jun 8Jun 12Cleverific Order Editing · #27CX Elevate · #26Order Merging ‑ Combine Orders · #28
Best position observed: #20. Cleverific Order Editing slipped 7 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Cleverific Order Editing sits in the App Store.

Rank and percentile inside the Order editing category — the competitive shape of the niche around this app.

Rank in Order editing

#3

of 129 active apps

Review count percentile

98th

vs category siblings

Rating percentile

56th

vs category siblings

Years on App Store

12

since 2014

Listing change cadence

What Cleverific Order Editing has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.60(233 reviews)
  • 90%positive256
  • 1%neutral3
  • 9%negative26

Popular mentions

  • customer support
  • bug
  • pricing
  • data accuracy
  • bugs
  • accounting
  • missing feature
  • inventory management

Top themes

  1. customer support19
  2. bug11
  3. pricing7
  4. data accuracy6
  5. bugs4
  6. accounting4
  7. missing feature4
  8. inventory management3

What merchants praise

I use Cleverific frequently to create draft orders through Shopify through the back end for customers. Their application makes processing manual orders saves time and is easy to use. Their tech support has been incredibly helpful and wonderful to work with. Highly recommend this application to anyone in need!
International Key Supply · 5

What merchants complain about

Sure, you can edit orders. Be prepared to have your Shopify accounting reports all screwed up and inaccurate. If you edit an order with this app, the extra money you're paying Shopify for reports will be inaccurate and worthless.
Bridgecom Systems · 1

Plans

Cleverific Order Editing pricing tiers.

Growth

$49/month

  • 100 order edits, new or draft orders
  • 200 order editing automations
  • Customer self-serve order editing
  • Staff editing for complex changes
  • Abandon cart recovery
  • Standard support

Professional

$99/month

  • 400 order edits, new or draft orders
  • 500 order editing automations
  • Customer self-serve order editing
  • Staff editing for complex changes
  • Abandon cart recovery
  • Priority support

Premium Plus

$299/month

  • 800 order edits, new or draft orders
  • 2,500 order editing automations
  • Customer self-serve order editing
  • Staff editing for complex changes
  • SOC 2 Type II attestation
  • White glove onboarding and team training
  • VIP support

Capabilities

What Cleverific Order Editing can do.

The 27 capabilities Cleverific Order Editing lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Order editing

Order updates

13
  • Cancellations
  • Re-orders
  • Refunds
  • Returns
  • Draft orders
  • Address
  • Line items
  • Prices
  • Shipping fees
  • Custom attributes
  • Custom rules
  • Automated workflows
  • Customer portal

Order management

4
  • Status updates
  • Tagging
  • Filtering
  • Analytics

Helpdesk

Channels

3
  • Email
  • Self-service
  • Help center

Workflow automation

7
  • Response templates
  • Rule-based triggers
  • Tagging
  • Order tracking
  • Customer notifications
  • Multi-language
  • Reports

FAQ

Cleverific Order Editing — frequently asked questions.

What is Cleverific Order Editing on Shopify?
Cleverific Order Editing is a Shopify app in the Order editing category. With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more. It averages 4.60 out of 5 across 233 merchant reviews on the Shopify App Store.
How much does Cleverific Order Editing cost?
Cleverific Order Editing has 3 paid plans on the Shopify App Store, starting at $49/month and going up to $299/month.
Is Cleverific Order Editing free?
No, Cleverific Order Editing is a paid Shopify app. Plans start at $49/month on the Shopify App Store.
When was Cleverific Order Editing launched?
Cleverific Order Editing launched on February 26, 2014 — over 12 years on the Shopify App Store. In that time it has gathered 233 merchant reviews.
Is Cleverific Order Editing Built for Shopify?
Cleverific Order Editing does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Cleverific Order Editing alternatives?
Merchants commonly compare Cleverific Order Editing with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What do merchants praise about Cleverific Order Editing?
90% of analyzed merchant reviews skew positive. The themes most often cited in positive reviews are customer support, inventory management, and missing feature — see the review fingerprint above for the full breakdown.
What complaints come up about Cleverific Order Editing?
9% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, bug, and pricing — see the review fingerprint above for the per-merchant detail.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Cleverific Order Editing.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Cleverific Order Editing on the Shopify App Store ↗