Relocate+ Address Editing

Shopify helpdesk app by Crowd Control·Cut support tickets by letting customers fix incorrect shipping addresses, swap variants, and cancel

Snapshot

5.00(38 reviews)#17of 193 inHelpdesk

Ongoing.AI tracks Relocate+ Address Editing daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesHelpdeskOrder editing

Rating

5.00

38 reviews

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

5

launched Apr 9, 2021

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#38#38#38#37#375.003.752.501.250.00May 28Jun 5Jun 14Jun 23Jul 2Total reviewsRating (0–5)
Relocate+ Address Editing added 0 reviews over the last 28 days.

Category rank over time

Where Relocate+ Address Editing sits day-by-day in Helpdesk.

Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Helpdesk leaderboard →

#22#27#33#38#43May 28May 31Jun 4Jun 7Jun 11Relocate+ Address Editing · #41MX · #40bitChat · #42
Best position observed: #29. Relocate+ Address Editing slipped 6 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Relocate+ Address Editing sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#17

of 193 active apps

Review count percentile

92th

vs category siblings

Rating percentile

80th

vs category siblings

Years on App Store

5

since 2021

Listing change cadence

What Relocate+ Address Editing has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-07 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11primary_price_value: 9 → 19pricing_tiers: Free (+1 more) → Free (+2 more)shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22name: Relocate+ Order Editor → Relocate+ Address Editortagline: Use custom rules for self-serve … → Cut support tickets by letting c…description: Let customers make changes to sh… → Eliminate support tickets by let…shopify_lastmod: 2026-06-22 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-25name: Relocate+ Address Editor → Relocate+ Address Editingdescription: Eliminate support tickets by let… → Eliminate support tickets by let…shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-26 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(38 reviews)
  • 100%positive39
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “It let's customers change the address of unfulfilled orders as promised Fast response from devs, I think we were one of the first stores to try the app out, and the devs fixed a bug in a few hours.”
    Famme · 5★

    Plans

    Relocate+ Address Editing pricing tiers.

    Free

    Free

    • Enable one type of order editing
    • Unlimited edits for your chosen type
    • Shipping address and rate changes
    • Add/remove or edit products in orders
    • Order cancellations
    • Edit order notes and gift messages

    Basic

    $19/month

    • Unlimited order editing
    • Enable edits to shipping details
    • Items can be added, removed, or edited
    • Allow order cancellations
    • Order note editing
    • Edited orders are automatically tagged

    Advanced

    $39/month

    • Unlimited order editing
    • Time-based editing windows
    • Limit edits by product and order filters
    • Disable the ability to remove items from
    • Monitor order editing with change logs
    • Priority support from US-based team
    • White glove on-boarding
    • Dedicated US-based account manager

    Capabilities

    What Relocate+ Address Editing can do.

    The 21 capabilities Relocate+ Address Editing lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Helpdesk

    Channels

    2
    • Self-service
    • Help center

    Workflow automation

    7
    • Response templates
    • Ticketing
    • Rule-based triggers
    • Escalation
    • Tagging
    • Order tracking
    • Customer notifications

    Order editing

    Order updates

    10
    • Cancellations
    • Refunds
    • Address
    • Line items
    • Prices
    • Shipping fees
    • Custom attributes
    • Custom rules
    • Automated workflows
    • Customer portal

    Order management

    2
    • Status updates
    • Tagging

    FAQ

    Relocate+ Address Editing — frequently asked questions.

    What is Relocate+ Address Editing on Shopify?
    Relocate+ Address Editing is a Shopify app in the Helpdesk category. Eliminate support tickets by letting customers fix incorrect shipping addresses instantly before an order ships. Relocate+ also empowers shoppers to self-serve order edits, swap variants, edit gift notes, cancel orders, and securely pay for differences directly from their confirmation emails or order status pages. With highly customizable order editing rules, you retain complete control over what can be changed and when—reducing returns and boosting satisfaction without lifting a finger. It averages 5.00 out of 5 across 38 merchant reviews on the Shopify App Store.
    How much does Relocate+ Address Editing cost?
    Relocate+ Address Editing offers a free plan and 2 paid plans starting at $19/month and going up to $39/month. The free plan includes Enable one type of order editing, Unlimited edits for your chosen type, Shipping address and rate changes, and Add/remove or edit products in orders. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Relocate+ Address Editing free?
    Yes — Relocate+ Address Editing offers a free plan alongside paid options. The free plan includes Enable one type of order editing, Unlimited edits for your chosen type, and Shipping address and rate changes. Paid plans start at $19/month for advanced features.
    When was Relocate+ Address Editing launched?
    Relocate+ Address Editing launched on April 9, 2021 — over 5 years on the Shopify App Store. In that time it has gathered 38 merchant reviews.
    Is Relocate+ Address Editing Built for Shopify?
    Relocate+ Address Editing does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Relocate+ Address Editing alternatives?
    Merchants commonly compare Relocate+ Address Editing with Tidio, Gorgias, Redo, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,273

    Known for: customer-support

    Gorgias Inc.

    Gorgias: AI, Helpdesk & Chat

    4.20★653

    Known for: customer-support

    Redo Tech, Inc

    Redo

    4.90★649

    Channelwill

    Willdesk: Live Chat&AI Chatbot

    4.80★364

    Known for: ease-of-use

    Browse more inAll Helpdesk apps All Order editing apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Relocate+ Address Editing.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Relocate+ Address Editing

    Prefer the source? View Relocate+ Address Editing on the Shopify App Store ↗