OngoingAI
R

Relocate+ Order Editing

5.0(36)

Cut support tickets by letting customers fix incorrect shipping addresses, swap variants, and cancel

by Crowd Controlapps.shopify.com
App Store
HelpdeskSelf-serviceHelp centerResponse templatesTicketingRule-based triggersEscalationTagging
About Relocate+ Order Editing

Cut support tickets with Relocate+. Let customers self-serve to fix shipping addresses, swap variants, and cancel orders instantly based on your custom rules.

Pricing
Free plan available
FreeFree
  • Enable one type of order editing
  • Unlimited edits for your chosen type
  • Shipping address and rate changes
  • Add/remove or edit products in orders
  • Order cancellations
Basic$19/month
  • Unlimited order editing
  • Enable edits to shipping details
  • Items can be added, removed, or edited
  • Allow order cancellations
  • Order note editing
Advanced$39/month
  • Unlimited order editing
  • Time-based editing windows
  • Limit edits by product and order filters
  • Disable the ability to remove items from
  • Monitor order editing with change logs
Catalog position
Within Helpdesk on the App Store
Rank by reviews
#2 of 136
Review percentile
99th
Rating percentile
100th
On the App Store
5.3 yrs
Works with
Integrations listed for Relocate+ Order Editing
Customer accountsShopify AdminEasyshipRechargeShipstationStarshipit

Frequently asked questions

What is Relocate+ Order Editing?

Cut support tickets with Relocate+. Let customers self-serve to fix shipping addresses, swap variants, and cancel orders instantly based on your custom rules. It's a helpdesk tool for ecommerce stores.

Is Relocate+ Order Editing well reviewed?

Relocate+ Order Editing holds an average rating of 5.0 out of 5 across 36 reviews.

How much does Relocate+ Order Editing cost?

Free plan available